I had booked an appointment here because i really wanted to try the chrome nail powders because my regular salon doesn't have them. When i called to make the appointment, i requested Mya because of other reviews on here. The guy on the phone seemed rushed to get off the phone but i wasn't worried because i had seen so many good reviews on here.
When i got there, they didn't seem to have a receptionist, so one of the female workers came up to greet me. i told her i had an appointment and ended up having to repeat everything i wanted to her (when i go somewhere i have an appointment for, i expect them to know what its for because is that not why i called to make the appointment in the first place?). She told me to pick a color and pointed to a station to sit at when i had finished. (Im not sure if only the salon i regularly go to does this, but none of their regular polishes on display were color coded so it took me longer to look through their colors and find something i wanted.) Before i could finish deciding on a color, a man asked me to come with him to start my pedicure. (mind you, i had requested Mya) but went anyways because i didn't think anyone could really mess up a simple pedicure.
He rushed through the pedicure, commenting that nothing really needed to be done because my feet were already so clean. I went in the salon with two straight toe nails and left with a crooked toe nail on my right big toe.
He then moved me to a station to start my nails. By this time, i figured out who Mya was and noticed she was doing another clients nails. (what was the point of me even requesting her? i don't know if they double booked her or the guy on the phone didn't care and thought he could just put me with whoever and i wouldn't care). When i was on the phone booking the appointment, the guy was so rushed to hang up i didn't even have time to ask how much the chrome nail powders were, so i asked the guy doing my nails and he said it was $15 and then proceeded to say "so it would be $60", i then said "for everything right?" he laughed and said no. I was getting a full set of acrylics so i don't know how $25 + $15 = $60.
I made sure to tell him i wanted them very thin and natural looking as thats how i always get them. He slapped so much acrylic and nail polish on my nail it was unbelievable. He also put about half the tips on crooked, and got nail glue all over my fingers. One of my nails ended up having a concave in the middle (i don't know how he managed to do that), another is not even AT ALL on the tip, and most of them are thicker on one side than the other. None of them look like the same shape or the same length as each other (he didn't even check the lengths between each hand to make sure they were even). The color i picked was a deep red, but some look darker than others because he put such uneven layers of nail polish on. He seemed rushed, nervous, and jittery the entire time, like he was trying to get out of there or had something better to do.
He then led me to the drying table which i noticed wasn't even on. I looked under and noticed it wasn't even a drying table. It was a normal table and they had put two small fans on each corner, THAT WEREN'T EVEN ON. So i sat there for 5 minutes with nothing actually drying my nails.
Overall, i was so excited to come to this salon but came out almost crying because of how bad my experience was and because i just wasted $50 on nails that i will be getting removed in a few days because thats how bad they look and a mediocre pedicure that left me with a crooked toe nail. I didn't feel very welcome there and also felt like they did not care about my experience or what i requested AT ALL even though i was paying for a service and not once was i rude or problematic.
I'm sure my experience would've been different if they had actually listened to my requests, but i will not be going back a second time to find out. read more