I had an excellent experience at Victoria Therapy Stores, thanks to Victoria. She is extremely…read moreprofessional, knowledgeable, and genuinely attentive to her customers. Victoria took the time to listen to my needs, explained everything clearly, and helped me choose the right products without any pressure Her calm, friendly approach made the entire experience comfortable and trustworthy. You can tell she truly cares about her work and about helping people, not just making a sale. The store is well-organized and welcoming, and the service really stands out because of her. Highly recommend this place, especially if you have the chance to work with Victoria

Very interesting shop to browsing through. I spent some quiet time after lunch to check out the…read morestore. It has a lot of different options, would be a good place to shop for a unique gift.

Gave this place another chance, but same old story. Zero quality merchandise. No cotton, wool,…read moresilk, cashmere, leather. Only polyester and acrylic. Who buys this junk? I feel sorry for the ladies of Pleasanton, because now that Prim has closed, it's the only game in town.

I have a merchandise credit for at least $70. Went to use it and the employee couldn't get it to…read morework. To her credit she tried everything and the numbers on the back were hard to read. The owner was the one who actually helped my daughter & I when I had to return a dress my daughter bought for me. So, she's the one the employee called. We were pretty much told there was nothing that could be done. WHAT?!! So she basically just made around $70 off my daughter's $$. Unacceptable!!

i called to see if they had something in the store that I needed before I come in with my broken…read moreankle. The website doesn't allow you to search for what you're looking for. They were not helpful. They were not friendly I won't be returning there.

Suboptimal to be honest. One of the worst Ross' I've been to. The security was friendly and made…read moresure to greet me when I entered. However the floors were barren. There was barely any merchandise in the store. I picked through what I could only to feel a sharp pain in my foot. One of the security tags had been left in the aisle needle side up and had pierced through my shoe and into my arch. Great. I left security know, and he just said sorry. Yeah. No. Not going to cut it. I had to request assistance elsewhere, which meant waiting in check out line until I got to the front to then ask for someone to unlock a bathroom for me and give me a band aid for my bleeding foot. I do appreciate they were able to do that. But overall not a great experience.

Great experience! We…read morewere immediately greeted upon walking in. The store is huge and has a nice open layout with awesome displays stocked neatly with product. We went in looking for shoes and the staff was quick to attend to us and get us the size we need. Found socks, but not in the right size, toward the back of the store, but we could've made it work. However, up at the front by the registers we were able to find the right size at the last second. The staff was able to accommodate an exchange for the size we were just rung up for and was stoked for us that we found the right size lol. We'll definitely be coming back here for more of my boyfriend's work gear. Thanks for the great experience! Didn't get the girl's name but she had fun colored hair :) we'll be back.

My husband was looking for new work safety boots, in particular Brunt Boots. We had ordered a pair…read moreof Brunts online that didn't fit. We found that there were two local retailers who sold Brunt Boots. We went to the first retailer and they had Brunt Boots but didn't have the style my husband was looking for. He was over trying on a bunch of boots and was ready to give up. I told him there was one more retailer close by that we could check. Right when we walked into Purpose Built I lived the layout and vibe. My husband a blue collar engineer, so when I started to see all the shirts with logos and imagery tailored towards labors I immediately feel in love. There's even a small area for young kids to play while parents are shopping. He found his boots and the young lady who assisted him was very helpful giving feedback on the boots. He ended up getting a totally different pair than he set out to get. We grabbed a couple of shirts and fun sticker decals, he grabbed an one extra for his Chief. Overall, the Americana feel and the support for laborers, blue collar union workers was awesome. We will definitely be going back. And best of all, my husband loves his Boots!!

The first thing that stands out when you enter this Theory Outlet is how well this contemporary…read morefashion boutique is merchandised. With a wide selection of apparel sorted by color, it was super easy to find the suit I wanted. Since it had been nearly four years since I last wore a suit, my business wardrobe was in desperate need of an update. Nik, the store manager, went the extra mile to offer helpful product knowledge, stellar service, and customer satisfaction. After listening first to understand my needs and budget, he suggested beautiful pieces that would flatter my body type and achieve my desired professional look. Intending to buy only one suit, I ended up purchasing three during the Thanksgiving Sale -- at great value and superior quality. After hand steaming each piece with care, Nik placed them in garment bags so they would be ready to wear for a business trip. I highly recommend seeing Nik when you are looking for the perfect contemporary business suit at great value.

I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

Was in Danville and in need of prom shoes for my daughter to get her dress altered at the correct…read morelength. Nordstrom Rack provided several options in our price range. The lines were a little intimidating but they moved fast. Good service.

Loved our first but NOT our last visit to Prim! I went in with the attention of getting my two…read morehats worked on at the new hat bar....well I was not disappointed and even bought a new hat!!! I can't wait to wear it! We had the best time and did not feel pressured at all...Marissa the owner helped design my two hats and I couldn't be happier! We also found some great tops. We found out about Prim on Instagram and my only regret is that I didn't visit sooner! I read some of the comments and I was a bit hesitant to visit as folks mention the staff was rude and/or the prices....well I don't know where they shopped because The entire staff was extremely helpful and gave their honest opinions when we tried items on. The energy was super upbeat!! As far as prices, some items were on the high end side but it's quality products and you get what you pay for...my motto is quality over quantity and this boutique is definitely quality. I also found items that were comparable to other boutiques I have shopped at. These prices are no different than if you went to shop at Nordstrom or Bloomingdale's and I prefer to shop small business! Thank you Marissa and Stevie for making our shopping experience a great one!

Too hard to find! Quality of clothing not too great…read more No no no no no no no no no no Every thing needs improvement including customer service.

Very unique finds and staff is very warm and welcoming. Stumbled onto the location by happenstance…read morebut a nice little secret that will hopefully gain some attention

I was walking downtown Livermore doing some Christmas shopping and noticed a vintage shop and…read moreimmediately thought I could find something for my daughter who loves everything vintage. I want to give a shout out to the shop co-owner Ali for her hospitality. I saw these cute stickers with your birthday sign and thought of my daughter who knows everything about the meaning of your birthday sign. I couldn't remember my daughter's birthday sign and Ali was so kind to look it up for me. Ali also showed me a very cute luggage trinket she had not yet placed out. I bought both as stocking stuffers for my daughter. The shop is adorable and has a great selection of vintage clothing and vintage records. I could feel great energy inside the store by the smell of incense. Thank you again Ali!