I came with two girlfriends on MLK day and we loved it! Very clean and organized, prices are clearly listed so it's straightforward. There are bins for scrapbooking items, birthday party items, you name it. They had a cute themed Valentine's Day corner too! I wish they had a larger book selection, but they have a larger everything else :) I bought 4 long sleeve shirts for $22 which is so insane to me. One of them was Ann Taylor, and another was a cozy turtleneck. That particular row was sorted by color! My friend found a small Simple Human trash can and a ceramic coffee filter; she left more than satisfied. I loved that they greeted customers by name. It's clearly a popping place that I've only just discovered, and I will be back! read more

I can't get enough of this little gem of a thrift store. It definitely spoils me from all others. Great selection and wonderful staff. The ladies up front know all the Regulars names and seem genuinely interested in their customers lives. They really put a lot of pride in the appearance of the store. It never has that old funky thrift store smell and they're always running a daily discount. Us old folks love that they have a senior discount EVERYDAY!!! There always seems to be an air of joy as soon as you walk in. But, that could just be me loving thrift there so much read more

I was going to gate keep this place for the prices....but it was a lovely day to stumble in on a day where pants were TWO dollars. I was able to find a nice black belt with silver hardware and low waisted gray trousers in my size. Lovely selection of bags, jewelry, trousers, and work clothes. Good amount of shoe options in nice condition, but not very many trinkets. #ineedmytrinkets There were 3 mirrors around the shop, but no fitting room or places to really sit down to see how things fit. Definitely coming back to buy more work clothes! read more

Shepherd's Gate New Life Store - Thrift Stores Near Me - Livermore, California

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Had great selection of dishes!! Some things were definitely collectors items, but others were great everyday finds. The price varied but was over all reasonable. read more

I have to call this place out for the ridiculously HIGH prices. I'm astonished others haven't complained about this. I'm a huge thrifter and trust me, there are other places around the tri valley and Bay Area that are not like this. Especially kid items. Why are those prices so high? It's awful. I can't stand going in there anymore. I always give it another chance and always walk out thinking who priced this stuff??? read more

Very cute store! I love thrift stores that support a great cause. They have an assortment of clothes, shoes and housewares. They had a sale on Christmas items and shoes. Very reasonable prices, too. The employees are super sweet and friendly. I will definitely come back. read more

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Friendly staff, clean and organized store, not packed to the gills with items precariously stacked on top of each other like a Jenga tower.

Great go to place for serving hand and knowing the money in purchases is going to a great cause helping women and children in need is wonderful read more

Great selection of many nice item ranging from clothes to kitchen ware and jewelry and some antiques I was pleased that the funds go to the women's shelter to help the unfortunate, plus the staff is very nice. read more

Came to donate a few items after finally cleaning up our house! My fiancé and I had two boxes to give away and the process was easy. They take the donations in the back of the room. There was no line, it was just a quick drop off process. Afterwards, I wanted to check out the what was available in the store! The store is so neat and tidy, and organized. They got some neat knick-knacks! Would definitely come and check it out. read more

This store is well-organized, easy to find and has a great community connection. It's purpose is profound: help battered women and children recover from their lives that included abuse and violence. YOUR donations help this purpose. Each year our work group picks a way to help a non-profit, this year we are gathering new and gently used materials from the SG list and donating. Women's month is every March- this collection & donation is how we will celebrate! We love the support that we see from so many individuals and happy shoppers... and our group is happy to participate. read more

I've been donating here for the past 3 years and I honestly wouldn't go anywhere else. I lived in Livermore for 28 years until I moved to Brentwood. I'll still make the drive every other month to take my donations here because it's such a great cause and wonderful for sustainability. It's great that they still have a lot of gently used items priced so appropriately. Nowadays at goodwill, you'll see prices that are close to retail. Here, that is not the case and I feel a lot better giving them clothes with plenty of life than any other donation center. They are always friendly and helpful! Definitely make them your first choice for donations. read more

Love this store...so clean and organized. The staff is amazing. There aways sales going on. Plus senior prices . Plus it is serving a worthy cause a WIN WIN read more

The address listed is wrong. Should be East street NOT E street. Hope you can correct this soon I was really impressed you changed address right away. Was able to find the store. Spotlessly clean, well organized, Reasonable prices read more

My friends and I will make occasional trips out to Livermore from Hayward to donate our best items to this wonderful ministry which provides support to disadvantaged women and children. It's a small store, so they may not be able to take everything if you have a lot, so plan accordingly. Then we go inside their clean and well cared for little shop to find some treasures, and usually do! After that, it's a great time for a lunch date together. Pass it on! read more

Shepherd's Gate New Life Store - Thrift Stores Near Me - Livermore, California

It's ok, what's annoying is they set the stuff up outside before they open, so you assume it's open and it opens in 15-20 mins. I wasn't the only person turned away either, why not wait until you open to set stuff up outside your door...? read more

This is a beautiful thrift store, everything is laid out nicely. I love the cause. I just feel the prices are a bit too high. I had a couple things picked out today but put them back at the last minute because I felt them to be too high. $8 for donated beauty products- $28 for a basket. I can buy these things brand new for these prices :-/ read more

I am in the process of moving, and I am purging my home of unnecessary objects. I appreciate the folks at Sheperd's Gate; they are helpful, kind, and dedicated to helping the community. It is a win-win, clearing the house and helping other people in the process. read more

Great thrift store! Full of treasures. Every time I go there, I find great items for great prices.

I came here because a friend of mine called me about a Kitchen Aide mixer she thought was on sale- it wasn't. But I was super glad I managed to check out the store- I found some kitchen things I really needed at a pretty nice price. I'm glad to support a good cause and get things I need second hand- so they do not go to a landfill. Masks are required and everyone seemed to be social distancing pretty well. It's a small place, so i would not want to be there when it is crowded. read more

Great cool store I usually come by atleast once a week. Prices are kind of high for a thrift shop. My only recommendation is when you use Ebay to price something check on what the idem actually sold for not what someone is asking. read more

I am a frequent shopper at this store as I like to support the cause. However, lately I have been keeping my distance due to the rude and discriminatory nature of the managers/supervisors. I have had nothing but negative encounters with the supervisor "Bonnie" as well as "Holly". I have also discussed this with other employees and they validated this behavior is a commonly known tendency of theirs. Whenever I frequent the shop, I spend a decent amount of money as I tend to find goodies every time and never leave empty handed. Yet every time I am there and try to ask them a question or they are the ones checking me out, they are just blatantly bias. They will not say hi, respond to my greeting, they do not even mention a word checking me out. No smiles, no welcome, very hostile attitudes...Just complete silence. I end up being the one to say thank you and have a good day! lol I asked Holly a question and she ignored me! Just turned around and acted like she didn't hear me and walked away. I know she heard me as I flagged her down and stopped her, asked her the question and she just walked away. There was also another time I asked her a question and she just stood there and stared at me. There is no language barrier here, I speak English perfectly well with no accent, etc so that cannot be the reason. The other day I was there and Bonnie was answering a question I asked to the employee instead of answering me directly as I stood right in front of her. She said "you can tell them..." ummm, hello? I am standing right here, YOU can tell me. I find it odd as I am in there frequently so I do see them interact with others and they are not like this with all customers. It appears they pick and choose who they want to be friendly and welcoming to and who they want to project their irrational hostility onto. It is a shame as my multiple weekly trips have dwindled down to maybe 1-2 a month and even that I am still being subjected to their animosity. One would think they would be more polite as they are working for a women's shelter as well as the fact that they are SUPERVISORS! They definitely are not leading by example. Also, being a very regular customer I would also think they would be more cordial to those that are regular ongoing supportive customers. I will say that the employees are great! The nicest, kindest and sweetest people and just really make the experience bearable. They are always welcoming, friendly and hospitable. These so called "supervisors" could actually learn from their employees on what customer service consists of. read more

They charge crazy high prices for things given to them for free, used off brand sneakers $25?? It's a thrift store not Saks....

I was in need of some black pants, I was greeted at the door by Martha. She showed me some black pants that I really like. She is professional and courteous. She paid attention to the customers needs and showed great customer service. I would definitely be coming back to shop here because of the outstanding customer service from Martha. read more

I have bought jewelry, clothes, and pictures in the past. It's great to browse and search for treasure. You never know what you will find. I know some individuals who go daily to check it out. The staff are friendly. I like the prices and the value is excellent. Please check it out if you are interested in supporting their cause, which is to house homeless women and their children while they get on their feet. read more

I used to love this place and would frequently go. Unfortunately this place has gone down hill. The prices are super high and comparable to target. However today I went and was super annoyed. My daughter and I went in to find a tote for some toys and we found one that had 2 $1.99 stickers on it I thought perfect. We headed to register to be notified the prices have recently changed and that it would be $2.99 despite the sticker that was already on the item. When I asked for a manager they told me that she was not available. I assume more people are running into these issues and if enough share maybe they will correct the issues. read more

Shepherd's Gate New Life Store - Thrift Stores Near Me - Livermore, California

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My favorite thrift store. Nice staff, great items and good price. I bought so many nice stuff from there.

This review is for the donation service. The drop off of donations was super easy. On their website they list what they can and can't accept so I recommend reviewing that before loading up the car. There is a drop off area in back and they bring a bin out to put the donations into. The entire process was easy and quick. You can write your own receipt for tax purposes. They can limit donations when they have more than they can process that day so I recommend going earlier in the day rather than later. read more

Easy item dropoff. Friendly people. They have iPads to input donation info and they email a receipt. They're a fine organization doing good work and a pleasure to support! read more

Shephard's Gate New Life Thrift Store is a typical thrift store in the vein of Goodwill's without the furniture. book section very small. noticed paper back novels priced @1. no notice some books may be priced higher. noticed Ken Follett's novel with stickers of 3.99 and 5.99 on it. brought it to counter to ask if paperback books were $1. cashier didn't know. supervisor nearby noted the sticker price and that everything was 1/2 off today. passed on it. take outs: -have no idea who Ken Follett is noticed one novel was an Oprah pick of the month. read more

The prices on some things seem high! I get it, re sellers buy and resell at even higher prices, unfortunate for us who are just looking for our own use. I wanted to buy a desk light for $20. Closer look, the tag indicated "as is", the USB plug didn't work, ok i'll take it any way but wait the metal base also has a big dent in it! C'mon at 20.00!! Pricers at Shepherd's gate need to get in touch with the Shepherd! Humble thine selves! read more

Prices are outrageous. They got a banana republic donation and all of those items are priced differently. $15 for a pair of pants. They were selling one of those gift packages from Ross with the backpack and a cardholder for $34!!!!!! I guarantee it was cheaper brand new from the store!!! This might as well be a consignment store. I always thought of Shepards gate stores for having the best of second hand prices. Not anymore. read more

Prices have jumped up ridiculously, Staff says they set prices at one half retail price....the highest online price apparently. Wanted a particular backpack but hesitated at the marked $24.99 price. Staff was kind enough to do an online search which showed new at $69.99, so I got it figuring it was an ok price. However, on checking prices at home I found it available for $39.99 on Amazon...NEW, with warranty. Used can often have hidden defects or problems. Not at all happy with that purchase. Other items, Blue Willow dinner plates @$9.99, candles at $5.99, mugs at $3.99, books @ 3.99 - $8.99, purses $10.99 and way higher.....definately overpriced. Goodwill has reduced their prices so they are now lower than this store. TriValley Haven on L. St. Is even better. That is where I donate and shop now. read more

Review is based upon their concept and donation process. This has been my family's favorite donation establishment because monies made here go to help battered and homeless women and children. Yay for Shepherd's Gate! Stop. Drop. Roll. STOP your car at the back entrance of the store. DROP your stuff off with a nice volunteer/employee; they help you unload it. ROLL those wheels out of the parking lot knowing you've just done a great thing! * Please note: the Dublin location does not accept donations. read more

This review is for the donation process. It's very easy to donate here and the staff helps you out from your car. I even came a little past the donation timeslot and they still accepted my items without questions or hesistation. The drop-off process is seamless and hassle-free. I recommend donating here. In the event that you come late or if they are full, Goodwill is next door and they are equally helpful. read more

Came here today to donate some clothes. Even though the store was bustling with shoppers, the donation process only took about 3 minutes since donations are delivered in the back. Extremely friendly staff and the donation receipt took less than a minute. If you have items that you want to donate (check their website), you value your time, and you want to help the community, then this is the place to go! read more

I'm really upset with them. I went into the store at 6:45 for a quick look before they were closing. I wanted some treasures. The employee shouted that they were closing in 10 minutes. I verbally acknowledged her and continued to shop. She came up at 6:47 and shouted the same thing but closer. So, I left. I was out of there at 6:48. Won't be going back there. Very rude. read more

The only reason I can't give the full five stars is because it's much smaller than it could potentially be. The wall to the shopping area is up at about half the length of the store. The Goodwill right next store is the same square footage, but double the shopping area size of Shepard's Gate. The wall they've put up severely limits the amount of stuff they can have for sale. And it shows, pretty limited inventory. But, of what they do have it's good stuff. Lots of the jeans still had tags. And in general, lightly worn clothing. The employees are very nice and helpful. And hey, it's for a good cause. Pretty cool thrift store overall. read more

Great store for a quick thrifting fix! Found some clothing items for work and for an affordable price! The ladies up front are extremely friendly and are welcoming. I will come back to shop again! read more

Everyone was super nice and helpful here! affordable prices, good but small selection, and took good precautions for COVID. Two very nice ladies helped us, Teresa and one other, but definitely will be coming back! read more