I would shop here again if I had more money Isaac Granados…read moreis awesome I'm referring him to everyone I know until I can come back

I had an extremely disappointing experience attempting to purchase a Toyota Tundra from Carizona…read more I placed a $2,000 deposit based on how the vehicle was represented and then paid for an independent pre-purchase inspection. That inspection uncovered multiple problems that were not apparent from the listing, including a cracked dash screen, a tear in the rear seat that had been covered with duct tape, and significant cosmetic/body concerns. After receiving the inspection, I gave Carizona two reasonable options: repair the vehicle so it matched how it had been represented to me, or return my deposit. I documented multiple attempts to resolve the situation but did not receive a satisfactory response. What was particularly frustrating was discovering later that Carizona had apparently made repairs to the truck and relisted it. I was never contacted to tell me the repairs had been completed or given an opportunity to move forward with the purchase. I had to find the new listing myself. The truck was subsequently advertised at approximately $2,000 less than the price I had been dealing with--which essentially corresponds to the amount of my deposit. This experience ultimately cost me the $2,000 deposit, the cost of the independent inspection, additional expenses, and a significant amount of time trying to resolve the matter. The dispute is now the subject of pending litigation, so I will let the court determine the legal issues. My advice to anyone considering a vehicle here is simple: get an independent pre-purchase inspection before committing significant money, carefully document the vehicle's advertised condition, and keep copies of all communications. I would have much preferred for Carizona to simply communicate with me and resolve this professionally.

The exact opposite of the reputation used car salesman have. Honest, showed me what was available…read morein my price range without any pressure or upsell. He spent time talking about the advantages of each car and the next day I drove out with the perfect car! Btw... The movie Used Cars, with Kurt Russell, was filmed in Mesa in 1980. Goldie's is sooooo much the opposite. :-)

After a major accident that totaled my car, I found myself back on the market for my next vehicle…read morepurchase. I was very leary of purchasing pre-owned as I have heard so many horror car buying stories of shady salesman, selling faulty vehicles and lacking clarity about the true vehicle condition, so I started my research. It took me close to a month of research, before I found a preowned dealership that still honored integrity. I knew the cars I was interested in and found my way to Goldie's. I was working with another dealership, as I had been pre-approved, but let me tell you what made the difference.. the service at Goldie's ! Through text and email, John, my sales-friend, (I call him) was so relatable and communicative. Walking in I have to admit is pretty cool, in the show room they had a old school IMMACULATE Corvette, a skew ball machine, and arcade games it felt unlike any other dealership I had walked in. The owners son greeted me and asked if I needed anything and to let him know if I did! He was the sweetest teenager. When they say Goldie's is a family business they really mean it ! I was working with John and let me tell you he was so transparent and honest it was like a breath of fresh air. I had considered other vehicles they had but he talked me through the maintenance cost, resale value and common mechanical issues each of the cars I had considered. Once I settled on a vehicle he was able to check for me the maintenance records as well as reviewed the carfax report with me. When I took the car for a test drive he told me to take my time get to know the car and make sure it was right for me. I never felt pressured to purchase. I was having a horrible time in dealing with the insurance payout of my previous vehicle and John was very empathetic in understanding my situation. He had set expectations before I came that with the insurance payout being delayed I may not be able to take the vehicle the vehicle home. I was thrilled with the no pressure atmosphere, and just came to take a look at the vehicle in person, with zero expectation to buy. John and his manager worked magic. I did in fact decide to purchase my vehicle and was able to take it home, there is a small cosmetic issue that I requested to have repaired and he called immediately and got the approval to get it taken care of. I'll be returning later this week to have that completed. I'll keep you guys posted after the service appointment. I had a great experience and I feel I got a good deal on my vehicle and, I felt like my business was valued, my concerns were heard and they've made a lifelong customer out of me ! Special thanks to Goldie's and super special thanks to John!

Came in and got a car within 1 hours the service was great !!!! thank you Erick I will be sending…read moremore people your way !!!

Cory and Blake Got me into a 2013 VW Beetle, sure it needed a battery and tires,BUT they took care…read moreof it right on the spot,new battery and 4 new tires.I love my new car and was in and out within 1.5 hours.VERY pleased with the both of them.Denny C.

Best place hands down. Been awhile since I've dealt with such a high level of customer service…read more The whole transaction seemed to be on a more friendly and personable level, no pushy sales just helpful guidance on the truck purchase. I got my dream truck and feel very confident it was the right one. They also had an impressive selection of great vehicles to choose from, as well as great prices. Mark and John, as well as the other staff, are all top notch and share a passion for great trucks.

Great bunch of guys....John James and Charlie made a really good deal for my daughter's first car…read more No pressure whatsoever to buy and we're very upfront about all things. Car buying is never fun but this was totally painless

I purchased a Lexus RX 350 from Bud and the experience was 5 star. Great car and great service…read more Check them out!

Worst dealership ever. Over charges and over looks damages. Buyers beware. Doesn't walk vehicles…read moreand blames customers for damages they find. Don't trust this dealership. Mike is not honest.

They have the worst customer service I haven ever witnessed! They charge to much for the shitty…read moreservice they give my friend had been complaining that something was wrong with car and requested to change cars and they denied her. She would pay her rent and they would turn her car off and she has lost hundreds of dollars due to not being able to use what she paid for. They take advantage of people and screw them over.

Don't rent this company first they are so rude. I'm sitting waiting for car to be serviced and the…read moreladies in the office are just talking crap about mechanic outside then they started talking about how a customer smells. No consideration, that customers are out in the heat while they're in the AC. Maybe they need a lesson to learn and go work outside for a little bit and learn the struggle the outside workers have. The mechanics are just trying to do their job while working in the heat. I truly hope the owner is taking care of their people that are working outside and at least have some coolers out there for them. I heard one of the girls say that she was an office managers, and she was always talking the most crap about the outside employees Treat your outside employees way better than that. Those women in the office are horrible. The manager should make them work outside and maybe they will understand, how to treat people.

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

these guys are awesome!…read more I had a 9am appointment for my brake pads, when I arrived they greeted me promptly and got me taken care of and offered me some water they got the job done in a very reasonable amount of time and had me out the door I would recommend these guys for automotive work for sure!

Bought y Lincoln mkz there a few years ago and had a massive transmission failure less than a month…read morelater and they said I'm shit out of luck. Bought a warranty too and had to take it to Sanderson Lincoln. Complete jokes.

Broadway Alma School shop in Mesa Arizona thank you guys . I enjoy going here. You can't trust all…read moremechanics but these guys do a pretty decent job. I usually wait for mine. They have a great waiting area. Looks like they just upgraded it with black leather couches and free cold water and different snacks while you wait. The staff is very kind.

Business engages in predatory pricing & sales tactics. Reached out for interest on a 2015 Nissan…read moreRogue, priced $8,891 via online search, with indication of a $599 documentation fee included as shown in attached images. After 7 hours of delays, repeated follow-ups & time-wasting runaround/alternative recommended offerings of zero interest to me as a consumer, purchase order was sent at literal end-of-day (after hours for my credit union to process today, where I had preapproval for loan before even contacting them) with separate charge added for documentation fee + $1,430 "Reconditioning" fee, neither of which were ever disclosed during conversation. This is in stark contrast of AZ A.R.S. 28-4115, specific to "online pricing must match what is paid for item in offer." When dealership was informed of this, a voicemail was left indicating "well, don't say it has been sold," followed by text messages saying it has been sold (attached with relevant party phone extensions), despite a call to dealership indicating the car is available placed by a friend after the incident. Do not do business with these individuals. Everything else on their lot has minor-to-moderate wreck damage (repaired, in some cases)/high mileage, and sales people seem only interested in using this car as bait to draw interest, then pivot to lesser offerings on the lot/attempt to take advantage of unknowing consumers by including fees in this manner for individuals who did not perform online research before walking in.