Be very careful when they try to sign you up with incentives! I was supposed to get a free Amazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore! read more

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring problem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network. read more

This spot hits all the marks! Very stylish decor spacious and high ceilings Great lighting! Service is very friendly and professional They want to please you Went for lunch twice Excellent food and extensive menu They dont rush you and the pace was perfectly timed. They gave out 2 giant wrapped tollhouse cookies to each patron after lunch and we caught sight of a tray of cookies cooling on our way out!! Lots of pride and eye for detail! Love it!! read more

Worst customer service of my life. They pushed and pushed on new services that could "save" money, which is only 5 dollars. But here's the catch you need to pay 20 dollars for it to work. They did not listen to anything I had to say and only wanted to push for more money in their pockets. They didn't understand that I wanted to cancel. They kept repeating and repeating the same information as if I couldn't understand what they were saying. They couldn't let go of the fact that I wanted to close my account, that I didn't want their service anymore. They would not take "no" for an acceptable answer for not wanting to continue with them. If I could give this company zero stars, I would. Don't get dish, it's not worth the aggravation and money. read more

I would not recommend Dish to anyone. I signed up for the $89 telephone, Internet and tv bundle in July 2015. After a few months I noticed that I was not paying that price and I was reviewing two separate bills from frontier and dish for their services. This is not what I ordered and I explained this to the representative and she told me that is not what I am receiving she said there are no notes stating that I was supposed to get that package. I signed a two year contract thinking I was signing up for this promotional deal just to be railroaded into a lie. Now they want to charge me $360 in order to release their services. It not my fault that they breached their contract or should I say I signed a contract under false pretense. The contract doesn't state the promotion price it just says I signed up for the three services. Therefore it seems like it's my word against theirs but yet the calls are supposed to be taped recorded and monitor for training purposes, so when I ask them to go back to the tape they said it will take some time. In the meantime I am stuck paying for their services. Their services is not good anyway I have complained since I got there service because the picture comes in messed up and I have hd tvs. The screen looks like it is in a puzzle and the movies on demand take to long to stream in and while in the middle of the movie it will say not enough of the movie has downloaded therefore I have to wait for the movie to downstream every few minutes. That's worst than commercials. If you are reading this leave dish alone and save yourself money and aggravation. read more

They charge for everything and say they disclose all informaotin, but not really. A while back- I put my service on hold, they did not tell me at the time that this would extend my contact with them. Currently I am moving to a place the has cable coverage, and even with this they are charging me an early termination fee of $20/month left on my contract. They are asking me if I want to "gift" the service to someone, put it on just one TV at my new residence, etc. In the days of accessible show and movies through a variety of avenues- they should rethink their business model. read more

Terrible customer service, awful reception. Missing channels and 50 min on hold to fix problems. Do NOT order

These people are the worst. Especially that we went thru another service provider, Frontier!! We needed to cancel our dish service because the Internet speed was so slow with in our area with Frontier that dish was absolutely no use to us. Because we wanted to cancel before our two year membership that "we signed for VERBALLY" prior to knowing that the Internet speed connection was too slow for the dish, dish would not release us from our two year contract and charged us a $480 cancellation fee!! Please be aware of any services that you want from any phone Internet or cable company that goes through the dish Network and check the Internet speed prior to making your purchase. Also we only had service for approximately one week at a cost of $480. read more

Was told not to go to Dish by several people. Both had problems big time. I was stupid and went anyway. Had to wait 2 weeks for installation. Not more than one hour after the installer left the house all on demand functions stopped working. Over the next three weeks I spent 15 hours on the phone trying every thing they wanted me to do. Nothing worked. Could not get Dish to send a tech out. Every time I called I had to be transferred from department to department. Each time I constantly had to fully explain my problem and try the same solutions I tried on the previous call. Nothing worked and no service tech was sent. After two weeks the supervisor told me she was turning the matter over to the engineers and that it could take from a week to ten days to fix the problem. I told the supervisor that if after a week goes buy and the system still wasn't working the whole system was going out. So 23 days after the installation was done and for the whole time the system was in not working I had it removed. I am waiting for boxes to be sent to me to ship the system back. Dish wants me to pay 602.00 for time I had the system without working and the cancellation fee. They are not getting anything back from me until they credit my total bill . Everyone who has this problem will be threatened with dish charging your credit card. Call you bank they have steps that you can take to prevent them charging your credit card. If the charge was already made dispute the charge with the bank. Also contact the better business bureau. They will help. In addition notify the states attorneys office. There are laws regarding unfair business practices. Also if need be see a lawyer and have him or her handle this as a legal matter. Dish does not want the publicity. YOU HAVE BEEN WARNED. read more