I originally went to the Verizon store in Avon, CT because my watch wasn't syncing with my phone…read more Ryan took the time to help troubleshoot the issue and also let me know about some great promotions that were available. I ended up leaving with a new phone and a new watch--and it worked out perfectly because my daughter is now happily using my old watch! A few weeks later, when my bill arrived, it was quite a bit higher than I expected. I'll admit, I was worried that some of the promotions I had been promised hadn't been applied correctly. I called Ryan, and just as he said he would, he walked me through the bill line by line, explained everything clearly, and even adjusted the promotion to make sure the pricing matched what he had originally quoted. In a time when upselling and empty promises can make customers skeptical, Ryan did exactly what he said he would do. That level of honesty, follow-through, and customer service is rare and truly appreciated. I've been back to this Verizon location twice since returning to Verizon, and every experience has been positive. The entire team has been great, but Ryan definitely set a high bar. Thank you, Ryan, and thank you to the Verizon Avon, CT team for providing such excellent customer service. Highly recommend!

Bert was amazing with my data transfer to my new phone. Very personable and helpful! Went to watch…read morea movie with my daughter and he greeted me with my new phone ready to go. Highly recommended!!!

After an awful experience here a year or two ago . The previous, heavy set guy with long black…read morehair was so rude and condescending when I asked about connectivity when traveling. He snarkily replied " I doubt you ever go anywhere where you won't have a signal". I don't think this guy has ever travelled out west or down a hiking trail in a remote off grid area. He was just rude and I swore I'd never go back. However, I did and what a wonderful experience we had with the new staff. Katherine or Katlyn ( I'm sorry I can't recall her name) ...she was great, she patiently answered all of our question and resolved our problem with our phone. The young guy who was training and the older guy with the pony tail were just as friendly . I highly recommend T mobile in Canton , this group was a breath of fresh air.

I cannot say enough positive things about Linda and Bryce at the Canton T mobile!! They went out…read moreof their way to help me and were so pleasant. Thank you both!!

A warning but also a hint. Directv is terrible....honestly, really bad. Their streaming software…read moreis worthless and their support is less than reliable. But there is a silver lining. They are desperate to keep customers. For the past few years, we simply call, attempt to cancel (and we are honestly attempting to cancel) and they cut the price for the next year substantially. It's really kind of sad. Since AT&T has gotten involved the service has gone from bad to worse. The only reason we keep it around is for the NFL Sunday Ticket. If you're considering Directv, I'd say don't bother. If you are with them already, give canceling a shot, you might just save some money. Call - Cancel - Get Discount - Stay - Wait a year - Repeat (I gave them 2 stars -- though I wish I could go with negative stars.... my logic is that with the countless 1 star ratings, someone will read this one giving its 100% higher than the average review!!)

We had DirecTV satellite service for several years, then switched to Dish a few years back for a…read more(slightly) lower subscription price. When Dish kept increasing our monthly fee, we decided to switch to DirecTV Stream. After I signed up for the "no-risk" trial of DirecTV Stream, I called Dish to cancel that overlapping service. At that point, Dish transferred me over to a customer retention specialist who made me an offer that we could not refuse. At that point, I signed up with Dish, then called DirecTV to bail out of their service. Good luck! I was beyond their 14-day trial and could not cancel without paying them for the entire 2 year contract. They were holding me hostage. I then called Dish to explain the situation to them and to cancel that service that we had just ordered the day before, and THEY also tried to hold me hostage and expected me to pay for an entire 2 year contact. After threatening Dish with legal action and reminding them that the contract could be revoked within 3 business days, they caved in. So now we are stuck with DirecTV Stream for 2 years. It came with the one Gemini device and remote. We have two TVs, and I was not willing to pay them to lease another remote, so I bought two more online. We have had frequent and recurring problems, where we are watching recorded programming and where an error message suddenly pops up, saying that it has lost our Internet connection (which is total nonsense). The only way to escape this when it happens (error code 10007-013) is for me to restart the device. I had to do this yesterday and again today. So much for "streaming". I called DirecTV when this occurred today, and their technical support was totally useless. She wanted me to reboot my Starlink modem, which is working fine with a dozen other devices in our house, including the other TV. I have also had issues where I have had to totally reprogram one of the Gemini remotes after it kept freezing up. Waiting for this contract to end is worse than waiting for the next election cycle.

Be very careful when they try to sign you up with incentives! I was supposed to get a free…read moreAmazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore!

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring…read moreproblem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network.

I have never witnessed a service technician go above and beyond as Brennan did.My television would…read morenot communicate with my home theater system,He not only tried a new adapter but took me to the retailer in his company van to exchange the television for a model that would work.Even the girl at the service desk said"you brought your own technician". Kudos to him and his supervisor Frankie,who followed up with a call later. I just could not believe that kind of dedication still exists today. EASTERN VIDEO SERVICES...THE BEST BY FAR Thank you Joe D.,a customer forever

I contacted AT&T on December 27th due to a problem that we were having with our service. After…read moretalking to the customer service representative, it was determined that we needed an updated box since we have had the same receiver box since 2010. An appointment was set up for Monday December 31st. We received a phone call on Sunday night stating that the appointment would have to be cancelled as the technician did not have a receiver box (which I believe is necessary for any Direct TV customer) and the earliest they could come was Thursday, Jan. 3rd. We continued to have problems with the sound on our receiver (which was the original problem that caused us to purchase a new television) We contacted customer service again and the earliest appointment we can get is Monday January 7th. After spending over 300 dollars for a new television and missing work as they did not call until the night before to cancel we are told that we will have to wait a week and a half to resolve this problem. I feel that it is poor customer service as we called on December 27th and they set us up as a priority and got an appointment within 2 days and then appointment cancelled the night before. We missed work and when calling customer service stating that they could not help us even though the equipment that they supposedly was out of was a common piece of equipment that any customer needs. After being a customer for over 20 years I feel that is is a disgrace as to how they treat their long standing customers

We needed paver patio for a hot tub , they did awesome job and very professional. Would definitely…read morerecommend

Highly recommend!! Great guys! Awesome experience,very knowledgeable and quality work reasonable…read moreprice. Will be returning.. Here are some pictures. They always made me a bench and a sand box for my grandson

A couple of months ago, I accidentally spilled a small amount of fluid onto my MacBook Pro. Took…read morecare to pad dry the keyboard ASAP, turned the machine upside down packed on rice with salt, etc. And in order to make sure it was OK, I took my laptop to Computer Solutions just after lunch hour. Not only did Boris make sure this problem was addressed, he noticed while working on it some small structural issues. These resulted from my slipping and falling on the computer last winter, shielded by a padded briefcase. At no extra charge, he replaced some screws and otherwise corrected the alignment of the frame, presenting me the next day with a pleasant surprise, as I had forgotten about these issues with my machine. Professional, courteous, pleasant, above and beyond the call of duty service. Excellent, highly recommend.

Boris was very helpful in trying to recover lost data from my hard drive. He estimated the length…read moreof the job and despite many unforeseen issues and delays along the way, he stood by his word and charged me the original estimated fee. He responded promptly to questions, phone calls and messages. I'll certainly recommend his services to others who may be in need of software &/or hardware support.

installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.