When it comes to products and services I admit I am a bit hard to convince on how good they are and…read moreI don't go by word of mouth and reviews alone. I was reluctant to try this internet service as I was afraid it would turn out to be like all the other services I had in the past which is a lot and the totally unreliable services I got from the ones in the past but I gave them a shot and chose the cheapest package they had and to my surprise they wound up being the best of all. Even at $59.95 a month I can run my online weather station 24 / 7 plus run all 3 of our TV's, play games on our phones, run our computers and laptops and our tablets at a comfortable pace with no problems whatsoever. We have had 3 strong storms come through here and the first thing I thought was oh boy we're gonna lose our power and internet but to my surprise our internet never even missed a beat. All in all, they exceeded my expectations completely. Well done guys keep up the awesome work you do.

From the owner: Local Service. read more

I had a very good experience with WOW. It was time to disconnect the cable, internet and phone…read moreservices. I called WOW to inform them of the planned cancellation. The gentleman on the phone gave me instructions as to what to return and sent me a label for the modem that I needed to ship back. All I had to do was package the modem, put the label on and take it to a Fed Ex drop off. Shipping was paid for by WOW. I was given the prorated bill to be paid and everything with this cancellation went smoothly. Thank you WOW!

I have never experienced such a difficult time trying to disconnect a service. WOW makes the…read moreprocess as painful as possible. First, you can't cancel online, you have to call their customer service, and wait on hold forever. Unlike their better competitors, they will charge you for canceling your service. Overall, WOW needs to simplify its cancellation process, be upfront about fees, and improve its support system. The current experience feels intentionally exploitative. If you're thinking of signing up, make sure you're ready for a headache when you want to leave.

A lot has changed in 13 years. The underdog is now a contender and faster speeds than the other…read morewireless networks. I have had all three and T-Mobile by far is the best carrier. Verizon is very overrated and AT&T is overpriced. T-Mobile got the speed and they are a lot cheaper. I can highly recommend T-Mobile.

I use T-Mobile and went in to see the phones to see if I wanted to upgrade soon…read more Only a couple of phones were live. They said it was because of a break in. That doesn't tell me why I can't fully look at a new phone. That bugged me. The sales people were honest about which phones were notorious with certain issues, like bad battery life, crappy call quality, etc. That was a plus! Because AT&T tell you they are all great and point you to an iPhone, while Verizon Wireless were on you like a rabid dog...scary. I liked the honesty of the T-Mobile associates. Even though we don't have 3-G here with them, yet, I think I'll stick with them. They are cheaper than all the other companies. They also are honest. The Verizon lady tried to sell me a plan that would cause me to be charged a data charge per MB that would have cost me a fortune. What a rip. Give the underdogs a shot. They aren't half bad.

Courtney was so helpful and patient! We updated our plan, upgraded phones, and had lots of…read morequestions. We were beyond impressed and appreciative of Courtney's kind assistance. She took the time to answer our questions and really find out what was important to us. We are very happy with the entire experience. Been Verizon customers for 20 years and this was the best experience ever!

Terrible experience. The lady working there wouldnt even look up from her phone to answer my…read morequestions about my phone and the man working there wouldn't stop flirting with the other employees to help either. I ended up walking out and talking to someone on their chat online. I will never

Speed slows down to a crawl at night. Latency is terrible compared to other ISPs. If you will be…read moredoing any streaming or gaming you should stay away. If you just want to check E-mail and half load Facebook then this may be the right ISP for you! They also talk about how great their customer service is yet that depends on who I talk to. Some are professional and polite and some are rude and passive aggressive. If they want to keep customers they should fix their infrastructure and re train some of the employees on how to talk to a customer. I am more than a monthly bill but some of them don't understand that.

From the owner: Local Service High Speed Internet…read moreManaged WiFi Dedicated Bandwidth Wireless Networking

Locally Owned and Operated. Networking, Website Design,…read moreComputer Repair, Fiber Optics, Wireless Internet, Hot Spot, Install, Repair, Web Hosting. These are just a few of the services we offer, we do so much more no job is too big nor too small.

My company recently used Longway Broadband Services for their ISP, VoIP and payment processing…read moreexpertise. I wouldn't go to anyone else regarding these services.

From the owner: LBS have been providing reliable B2B local and national broadband, engineering, and technology…read moreconsulting services throughout the country for almost two decades. LBS provides three main functions: 1. Provide Telecommunications consulting (technology planning, wireless, wired infrastructure, etc) 2. Provide Value Added Business Services related to telecommunications connections (Internet, Phone, Cloud, Cable TV, etc) 3. Provide electronics distribution (TVs, Phones, security cameras, servers, laptops, computers, etc)

Please explain why Xfinity or Comcast Internet service has been out since 130 Tuesday and still out…read moreWednesday morning. I'm starting to look for better service providers

I am being billed since yesterday but they can't connect my service for another 10 days. They hang…read moreup if you try and call to complain. They have no ability to do anything. They are The worst

We lost power twice this winter, CPWS came out twice on a Sunday and got power back reasonably…read morequickly.

Customer service is non existent. No one ever answers the phone and when you do call, you talk to 4…read morerobots and automated systems just to be transferred to someone who doesn't even work there and can't help. Outrageous billing as well! Call to try and figure out why my bill is so high and once again can't speak to anyone!!! But it's a good thing they have a useless app to brag about now lol. Have called several times, at different times, and same thing! Just wasting people time. Greedy a** lazy company!

Spectrum internet sucks and has been for 25 yrs., that's when I discovered them as charter in…read moreAtlanta. The CEO is getting his billion dollar salary, while the company is not upgrading servers and service. In my area we stuck with them and they know it and don't give a damn. I hate I have to rate them as 1, when they deserve a 0.

Terrible customer service. They have no idea what the issue is or how to fix it. Very poorly…read moretrained customer service reps.