1. Don Carter Heating & Cooling

1. Don Carter Heating & Cooling

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Athens, AL

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Don Carter Heating & Cooling

4.4 (7 reviews)
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We have been extremely satisfied with the services provided by Higdon Service and confidently…read morerecommend them for HVAC and plumbing needs. Chandler Dill performed our maintenance service on June 1st and exemplified professionalism from start to finish. He was prompt, efficient, and highly knowledgeable, while also treating us with courtesy and respect as homeowners. Chandler returned on 6/9/26 for a thermostat that quit working, and once again, was awesome to work with. Chandler took the time to listen carefully to our concerns, explain the necessary repairs, and ensure that the work was completed thoroughly before leaving. Higdon offers an affordable maintenance program. The value it provides is outstanding, from the responsive office staff who schedule appointments and send helpful reminders, to the skilled technicians who consistently deliver high-quality service. Although we are relocating to Indiana and will no longer be able to continue our contract with Higdon, we leave with complete confidence in the company's integrity, expertise, and customer care. We highly recommend Higdon Service to anyone seeking dependable HVAC and plumbing professionals.

I had tried to contact several other HVAC company before finding Higdon Services, They say…read moreeverything happens for a reason. I personally could not be happier with the service that I received from Higdon. I originally had a service call for my ac unit Kyle/Jeremy were the technicians that work on my unit. after diagnosing the issues they talk to me about the problem and discussed with me my options going forward. They took photos to support the issues that they were discussing with me. I had them make minor repairs to this unit until I could get quotes for a new unit, my unit was older then 20 yrs. I had Higdon Service install a new HVAC/Heat Pump unit for me. Again John/Jayden were the install technician, they did a very professional job installing this unit during the rainy "ALL" day that we had, they completed the installation in one day. I am very confident in recommending Higdon Services to anyone needind HVAC and Plumbing services. Also all of the office staff make you feel like you are part of the family. They definitely accommodate you for your needs and scheduling.

Allen Brown Heating & Cooling

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David C wrote : We have engaged the services of Allen Brown Heating and Cooling for several years,…read moremaking use of two AC/Heating units. One of the units went out on Tuesday July 2nd. We called and left a voicemail around 9:30 PM for service. They called at 8AM the next morning and had everything fixed by 10:30AM. Few companies still show this level of care for their customers. Austin Brown was highly competent, caring, and professional--qualities that are increasingly rare. We had annual maintenance performed on both units earlier today, and the Maintenance Technician Trey Wood provided service comparable to that of Austin. I highly recommend them to anyone. Thanks again Austin and Trey.

Our AC unit died Monday night about 9:00pm. I drove by Allen Browns shop Tuesday morning about 7:30…read moreand saw Austin. I explained what was going on and he told me he'd be by that afternoon. I was shocked he was at my door about mid morning. The motor to my unit was shot. Another company did our install, but Austin took the time to check to see if we had any warranty left. Turns out we did! The new motor was in Huntsville and they drove all the way over picked up the parts and had our system up and running by 5:00pm. Complete professionals, on time and fantastic to deal with! Look NO further!! These guys are AWESOME!! If I have any problems in the future Allen Brown, Austin & Brittney are my ONLY choice. Sincerely, Marshall Bosarge

Blake Brothers

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I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Don Carter Heating & Cooling - hvac - Updated July 2026

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