decent speed, but charging 6 dollars to pay bill on auto pay is robbery. I have never heard of such…read morea thing. All in all wish I would have shopped better

The internet is solid in speed, but definitely unreliable. I've had it for one month, switched to…read moreit when I moved, and it has frequently failed in that month and taken 20-30 minutes to restore each time. The technicians have not been able to find a problem and say that my service appears uninterrupted from their end. My computers are new and weren't have this problem over a month ago when I was at my old residence.

Down Right Satellite installed my Direct TV service and did a great job! I had called Direct TV…read moreoriginally and they came out and said because of my location they could not install their services. A friend gave me the number for Down Right Satellite and I could not be happier. These guys do things right the first time, they are the kind of people that you could trust to do anything TV related in your house. They think about what they can do and what will look good, rather than just making it work and leaving wires unattached, etc. everything is grounded, and put together very well! Thank you Paul and John at Down Right Satellite!

Professional, friendly, considerate crew. I couldn't be happier with the installed roof top antenna…read moreI purchased from Paul at Down Right Technology. The installation looks fantastic and I'm getting strong signals from all of the local channels.

Big Dog has been taking care of my Dish Network system for 13 years. Every time I have a problem…read morethey are prompt on helping find a solution. I had an issue with billing and they called with me to help me get set up on autopay! They have been a great company to work with!

I visited Big Dog's website and found a page at https://bigdogsatellite.com/tv-promotions/ which…read moreadvertises an America's Top 120 package for $64. If you visit the URL and scroll towards the bottom you will see it. I sent a message thru their webform and got a call back and a message left. I returned that call and spoke with someone who insisted there is no $64 package and that I would be paying $90 for it instead. I even gave the person the page URL and he instead that they (presumable those at the Cedar Rapids office) were not responsible for what was on their corporate webpage. I posted on Big Dog's Facebook page which they promptly deleted (so I reposted and will continue to do so) and sent email through their link title Corporate on their page. A few minutes later I got a call from Zach to resolve this issue...which didn't get resolved. It just got Zach repeating that Dish Network is responsible for the pricing, no matter what the BD website says. He decided he was going to keep overtalking me and raising his voice, not a smart customer service type thing to do. I hung up on him and now I know why we left Dish Network many years ago.

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

We added three boxes to our service after having them for over a year and we have had nothing but…read morebilling issues for the last TWO MONTHS. I have spent at least 45 minutes to an hour every call and there have literally been over 15 calls. I ordered three new boxes and long story short got charged for 8. I have put in numerous support tickets for billing to look at through various reps, being assured that it will be fixed. Just when I finally got my money back (even though I contacted you a week plus before my payment was due letting you know that it was incorrect, you still withdrew the wrong amount), I was waiting for my update bill to come through, you then suspend my services. To get them back on I had to talk to three different people and then finally I gave in and paid what I actually owed you even though my bill was still saying I owed more. ---this is what your agent advised me to do, assuring that the unpaid portion would be coming off my bill. Yesterday, I see this still isn't over . . . you withdrew for all those incorrect charges that after two months and over 15 calls, totaling in a least 15 hours of talk time with your company . . . my issue is still not resolved and now I have to call back probably 5 more time just to get the refunded. If I could rate you negative, I would. If this is how you treat a customer who has always paid on time and wanted to ADD service, I want nothing to do with your company.

Tyler Works for Big Dog---did a great job and wanted to be…read moresure everything was in perfect order. Thanks Tyler

From the owner: Big Dog has been serving DISH satellite for over 15 years. As a premier retailer for DISH…read moreSatellite, Big Dog is the fastest and easiest way to get the best of DISH. With an array of programming packages to choose from DISH satellite has something for everyone. And with great pricing options, there's never been a better time to get America's Top programming.

I reached out for a quote on Yelp for a TV mount and Total Home Solutions replied right away. Neil…read moreoffered to come that same day but I ended up having him come over the next day. Neil kept me involved while he was mounting the TV and wanted to make sure I was happy with the placing of it. I ended up having him come back later to install security cameras. Neil does a great job and is also very nice! He will be my go to for any handyman work in the future.

From the owner: Total Home Solutions is your local go-to expert for all your home needs in Hiawatha, IA, and the…read moresurrounding areas. We specialize in furniture assembly, TV mounting, handyman services, and comprehensive home repairs. With years of experience in every aspect of home improvement, we provide homeowners with reliable and efficient solutions. From quick fixes to complete home diagnostics, we're here to make your home life easier.

If they had a category below 1, I would use it…read more They are the most unreliable and unresponsive. I had service setup. Got texts and emails. But a complete no show and zero communication. I called twice. 'Yes you're on schedule'. But they will be later. '. I waited all day repeated calls repeatedly saying they are on way. Never there complete no show. I work from home so in need reliability. I'm looking for someone else now

My experience with Centurylink was just awful. I don't remember the last time I actually took time…read moreto post a review, but this time its necessary. I am providing the highest level of BUYER BEWARE!!! The ONLY reason we went with Centurylink was at the time we started service it was the only internet option. available in our area. From day 1 it was bad. They shipped us the equipment, and then it took them 4+ weeks to finally get a tech here to install it. From the very first month we had intermittent service issues with the internet freezing and then just going out all together. EVERYTIME WE TRIED TO CALL IN WE GOT PLACED INTO A RIDUCLOUS HOLD AND TRANSFER PATTERN WITH "CUSTOMER SERVICE"!!! I did not keep track of how many times we had to try and call in, but I do know I was only able to talk to a live person twice, and that was out of no less than at least a dozen attempts in 3 years. We finally got another internet service in our area, and we couldn't switch fast enough. I called to cancel Centurlylink AND STILL COULDN'T GET A LIVE PERSON TO TALK TO!!! We were finally successful in discontinuing and then CENTURYLINK ACTUALLY SENT ME A BILL AFTER WE QUIT!!! Of course when I called to dispute that issue that finally got someones attention, and the live person actually said "well, we have no notes in our systen of your disatisfaction so the bill stands, and you owe it". Unbelievable!!! It's not the amount of the bill, its the principle behind it! To my thinking, YOU JUST DON'T GET TO GIVE A CUSTOMER TERRIBLE SERVICE AND THEN STICK THEM IN THE END!! This review of FACTS is not the only posting that will happen. I believe there are resources of proper authority that may take interest in this report and they will be pursued. TO ANYONE CONSIDERING ACQUIRING "SERVICE" THROUGH CENTURYLINK, IT IS THIS VERY DISATISFIED CUSTOMERS OPINION THAT YOU WILL BE DOING YOURSELF WELL TO SEEK ANY OTHER OPTIONS!! Our experience was just as has been reported here. It was awful. The internet service in itself was very mediocre, but the "customer service" was atrocious!!