I like the security system! It seems much better than the Blue by ADT!…read more ADT,s products seemed cheap

We had a terrible experience, and still are with Vivint. We had Antonio visit our house and talked…read moreto us about purchasing Vivint's security system. We had them put up the system and 24 hours later we decided that we no longer wanted it and they said if this happened it would be fine and they would just cancel our account. However, that was not the case. After the past few months of canceling, they keep taking money in our account after we have canceled it. DO NOT BUY FROM THEM, please.

Got my computer fixed quick and at a reasonable price. I would definitely recommend BG Tech Repair.read more

Great service from Brandon, very professional, fast, & reliable work. I would definitely recommend…read moretheir services and return for needed repairs!

Horrible horrible place to work for they don't give u your hours for your first week and if u need…read moreto ask and happen to work 1st shift theirs nobody to call so if u don't show up at 6 am to work just to find out they will fire u and the trainer needs to be let go he can barley speak and it is very hard to even understand what words he is saying DO NOT WORK HERE -chandler

Not a good place to work. After two months at the Keokuk IA site they still have not managed to get…read moreme paid on time. They can not seem to get my direct deposit set up. I left their employment and have no intention of working for them again.

Called Bob late at night after my house was broken into, he answers the phone while at a dance,…read morecould barely hear him but I explained the situation and he said he would be able to call me back with details. I do have to say he did come rather quickly but once he saw my neighborhood and the lateness of the hour I think he had reservations. After inspecting both locks he then gave me some bogus excuse saying there was an odor in the house and he was now refusing to do the work. Should have just stayed at the dance Bob because you clearly failed to help.

We were selling our house and couldn't find the keys to the front door. Bob came the same day and…read morechanged out the lock for us.

Excellent! Our plumber was prompt, professional, and a good communicator! Best of all our drain…read moreproblem is solved! We're sold on JP !!!

Bought a walk-in tub a few years ago from them. Recently the faucet died. Marion water is notorious…read morefor mineral buildup. When the faucet died, I naturally asked them to find and replace the faucet. Here's what I learned: 1 - do not rely on the information provided by whoever answers the phone. They are just a receptionist with zero knowledge about what is possible or practical. 2 - do not work directly with the servicing technician on parts. they don't know how to work with the "front office" to make sure the correct part is ordered...and they don't provide any updates on status of orders. (not my job, was the essence of the explanation) They might be good at cleaning out clogged drains, but I wouldn't trust them to do that right either. Use them at your peril. You've been warned.

I had a virus on my computer and Nate was very knowledgeable and the service was extremely fast…read more They tuned up the OS and the computer is running so much faster now as well. I would highly recommend EZ Solutions for all you personal computer needs.

I had a very disappointing experience at EZ Solution, North Liberty, IA, North Liberty, IA…read more On 12/09/2025, I took my Laptop to the North Liberty office, for what should have been a simple fan replacement. Even though the issue was clearly explained, the employee insisted I pay a $100 diagnostic fee before they would even look at it. Later, I received a call saying the hard drive supposedly needed to be replaced instead, for nearly $300. When I went back to pick up the laptop, the same employee -- who kept his face mostly hidden under a hoodie -- seemed irritated that I asked to see the laptop powered on. The moment he turned it on, it made an even louder and more alarming noise than before. Since they couldn't fix the laptop, he offered to replace it with an used refurbished laptop. On my third visit, I simply asked whether the diagnostic fee could be applied toward the repair cost. At that point, the employee became hostile, raised his voice, threatened to call the police, called me names, and refused to complete the transaction until the owner arrived. I related this sad story to the company owner, paid requested amount, and left the place without any apology.

Servpro was one of several companies offered by our insurance company to help clean up following a…read morefire. They were not thorough, damaged cabinets by trying to improperly removing shelf liner which ruined the finish, left dirty hardwood floors which I cleaned myself but needed reminded to come in and clean the carpets. Further at the end, they tried to bill us for items they didn't do and charged us more for the cabinets than what was charged in the quote that we obtained for them even though they used the company we got the quote from. When I asked for the receipt, they wouldn't provide it even though it would be needed for anything warranty related. They didn't want us to know! Very disappointing they way they do shoddy work and try to scam people who have just been through a disaster!

Read and Learn, and Pass it On. On the evening of 3/29/21…read moreour father's home sustained damage due to an electrical fire. He escaped uninjured but was forced to relocate. This Cedar Rapids home is a pillar on First Avenue's Northwest side and has been in our family since our grandmother purchased it in 1951.   3/31/21 was the day that our father signed the contract with ROBARB, LLC dba SERVPRO of Cedar Rapids, IA to complete the restoration of our family home. The owner, project manager, our father, as well as three family members, and our insurance claims representative, were present at this meeting. They assured our father that SERVPRO could take care of all cleaning, restoration, and storage of his personal property and that the timeline for completion would be 6-9 months.   At the time, it was reassuring that a local company would be overseeing the entire process of restoration, reconstruction, storage, as well as "cleaning". Little did we know that this journey would consume almost three years of our lives. Nov. 29, 2023, marked 32 months to the day that our father signed the contract.   The exorbitant bill has been paid but there is much left to be said. This is a forewarning to anyone who may ever need assistance after a disaster when decision-making is driven by emotions, distress, and uncertainty.   Our father passed away on 10/2021 and was never returned to his beloved home. Throughout the reconstruction, we were continually given multiple completion dates by both the project manager and the owner of the company beginning in July 2022. The delays required our family to obtain two claim extensions from our insurance company and family members who eventually purchased the home were forced to reapply for mortgages due to the expiration of rate locks. By the time they could close on the transaction, their interest rates had increased by over 2%.   Because the project manager was rarely on-site, many unnecessary setbacks occurred. On 5/8/23 the SERVPRO project manager admitted to his failures in a meeting with our family and several Cedar Rapids Building Inspectors.  He assured us that he would "Make it right". This never happened.   Here are just a few of the challenges we were met with: - Multiple subcontractors were used during the reconstruction, including out-of-state subcontractors. Their availability was limited and sporadic. When one subcontractor failed to complete a job, another had to pick up where the first one left off. - The errant disposal of original wood trim that had not been damaged in the fire. New wood base and case moldings had to be milled - and our family was charged for this work. - Family heirlooms were lost at the ROBARB, LLC dba SERVPRO of Cedar Rapids storage facility. - Over $4,300 in damages to personal property were incurred during the move-out with White Glove Movers, as well as during the cleaning process at Servpro's facility in Hiawatha, Iowa. Damages were paid, but their sub-contractors and employees lack the expertise required in dealing with vintage and antique personal property. - A water leak in the kitchen ceiling damaged newly installed drywall due to a sub-contractor failing to properly install a water line -The side entrance to the home was secured by a pole for 2.5 years before a new door was finally installed.   There was a 56% increase in costs from the initial dwelling claim estimate to the actual invoice. The final invoice was 18% more than the actual assessed value of the home. Homes have been built from the ground up in much less time than it took SERVPRO to complete the restoration. If a natural disaster or any unexpected catastrophic event impacts your family, take the time to thoroughly consider all your options. SERVPRO may tout themselves as trusted leaders in the restoration industry with promises to return your property to "like it never even happened" condition but be prepared for a journey that will leave you questioning the capabilities of this business, as well as their ethics. We are steadfast in honoring our father's legacy. He was a lifelong Cedar Rapidian and proud WWII Veteran who believed that ROBARB, LLC dba SERVPRO of Cedar Rapids had the utmost concern for our situation and would complete the repairs of his home in a timely manner. He came from a generation that entrusted people to follow through with what they said they would do. This company failed him miserably.   If our parents and grandparents were alive today, they would be demoralized by what has transpired. Share this review with those who may benefit from it. some Note: Photos of the interior were taken over 2 years post-fire. Please educate yourself and read our account in detail at: https://www.facebook.com/gregamy.stewart/ Greg & Amy (Hanson) Stewart Fairfax, IA   #consumerprotection #likeitneverevenhappened #cleanup #firerestoration #servpro #cedarrapids #disasterrecovery #mitigation #iowabusiness #insuranceclaim  #servprolife #whiteglovemovers

Helped me locate my daughter about 15 years ago, after her father took her out of school and hid…read moreher away with a family on a farm way out in the country. He was extremely capable, I never would have found her if not for his help. Thank you again and always. Highly recommended, very professional, i am forever grateful.

I hired Jeff to look into a current address for my ex for child support purposes come to find out…read morethe information he charged me for was listed on the White Pages. Disappointing.