Deon and Matt were a great help today! Made everything quick and smooth! I would highly recommend…read moretheir customer service to anyone! Great experience!

I could give a 0 if possible, the poor internet service that goes off at anytime of the day, a bad…read morefrontiers, specially the lady from Iowa City was so disrespectful when I tried to return back their equipment, I had to move to Cedar Rapids just to give back their equipment and get my refund and its 3 months that I haven't received it yet

Big Dog has been taking care of my Dish Network system for 13 years. Every time I have a problem…read morethey are prompt on helping find a solution. I had an issue with billing and they called with me to help me get set up on autopay! They have been a great company to work with!

I visited Big Dog's website and found a page at https://bigdogsatellite.com/tv-promotions/ which…read moreadvertises an America's Top 120 package for $64. If you visit the URL and scroll towards the bottom you will see it. I sent a message thru their webform and got a call back and a message left. I returned that call and spoke with someone who insisted there is no $64 package and that I would be paying $90 for it instead. I even gave the person the page URL and he instead that they (presumable those at the Cedar Rapids office) were not responsible for what was on their corporate webpage. I posted on Big Dog's Facebook page which they promptly deleted (so I reposted and will continue to do so) and sent email through their link title Corporate on their page. A few minutes later I got a call from Zach to resolve this issue...which didn't get resolved. It just got Zach repeating that Dish Network is responsible for the pricing, no matter what the BD website says. He decided he was going to keep overtalking me and raising his voice, not a smart customer service type thing to do. I hung up on him and now I know why we left Dish Network many years ago.

decent speed, but charging 6 dollars to pay bill on auto pay is robbery. I have never heard of such…read morea thing. All in all wish I would have shopped better

"Other than near-daily flyers in our mailbox for a few weeks, we NEVER heard anything from or about…read morethis company until today (8/27/2026) at 3:40 PM, when a service tech asked permission to park a "20 ton rig" near the corner of our property and install a ground-level junction box. We never expressed interest in switching from our current provider. My wife refused permission and the tech drove away in his truck after a few minutes. We did not request this "service" and won't sign up for anything with this company!" Addendum: At 4:45 PM on the same day, a truck trailing a "Ditch Witch" began working across the avenue from our house, i.e., no longer on our property. Within 20 minutes, an ImOn truck pulled up and parked ahead of it. Although this truck left, another (or the same) subsequently pulled up next to our property with a trailer in tow that held 2 huge rolls of underground cable. We spoke with the crew (mostly the foreman) for a few minutes to express our concerns. The foreman maintained that we should have received a "blue flyer" from ImOn that would have informed us about the project.

I needed a new phone and Tez was great. He took time to help me consider various options and to…read moreanswer all my questions. I didn't feel rushed at all. It's high quality customer service like his that keeps customers coming back. Thank you.

customer service is horrible. waited in the store for an hour just to be told they won't get to me…read moretoday before they close. I'm in the store, stay until your customers are taken care of. corporate cool with your employees telling customers to leave?

I spoke to Robert over the phone to help me with my internet with Shentel. Man does he know his…read morestuff! He was awesome. Thanks for all your help security coverage I am glad they employ people who have real knowledge of computers and how technology works!

From the owner: Partner with Telecom, Cable, Mobile & Internet Service Providers so they can provide their…read morecustomers technical support and software solutions. Internet security software for Windows, Mac, Android and iOS.

I went with Dish because they promised better reception better channels better everything oh do not…read morefall for that they are probably the worst one out there if you have problems they will charge you to come out and to look at their equipment because you are just Leasing their equipment if you do not pay for that extra repair cost in your contract which is another rip off. And then here is a good one for you when you cancel you have to pay to ship their equipment back to them I have three of their equipment two little hoppers and one main box they're charging me $50 to ship their crappy equipment back to them. Yes people they charge you to ship their crap back to them even though you have been a loyal customer to them and they're keep telling me that I have $400 in credit with them I still have to pay that send their crap back. What type of place is this besides a giant rip off don't fall for their sales pitch I started out paying $50 a month after 11 months my bill tripled still had the same channels 200 of them and out of them 200 channels 90 of them were shopping channels. Then they tell you that their equipment is one of the best let me tell you about their best when the wind would blow at 10 miles an hour and I live in Iowa I would lose signal if it snowed I'd lose signal if it missed it outside I'd lose signal if it rained I lose signal if my neighbor came outside and waved his hand I lost signal yes that's a over imagination but everyday I would lose signal or it would just lock up. When I would call and ask why they would tell me unplug the Joey plug it in it should be fine. Well guess what it wasn't I'd call back in again they said well looks like we need to send a technician out that would be $150 I would say what to work on your stuff you're charging me well yes don't go to these people please they are the biggest rip-off in this business. I called today to have mine shut off so I could go with another carrier I was on the phone for over an hour and a half trying to get this shut off they tried to give me a different package try to cut my bill they tried to do this that and the other thing they still couldn't come down to the package that I got with this other carrier and then they started bad-mouthing the other carrier telling me that they are being sued that I will not be happy with them that they are no good and everything else you can imagine I'm sorry you do not bad mouth another carrier and expect me the stay with you. Do yourself a favor people forget dish is even out there you will not be happy you will be ripped off and you will thank me later

My grandmother says their service Is a -10 stars they have made her move a living hell she is upset…read moreand beside herself the amount of times they say they won't come out and help her she is 80 years old and is going to be switching services because she can't deal with them anymore.