These guys have been great! Nadeem, Juan, Ezekiel, & Alfredo are all super chill guys. We've been…read moreusing them as our regular maintenance shop on both our vehicles, since we've moved to the area 2 years ago. They really go above and beyond to accommodate you. Their prices are very reasonable compared to anybody else in the area. I've been ripped off before so I definitely do my research before going into any auto shop. But these guys are very honest and do great work. Highly recommend!

pieces missing from my car! car left worse than it came in& they claimed they were test driving it…read morebut somehow didn't notice the giant leakage going on

20 hours later... Still waiting for my tow.... Horrible horrible horrible company!…read more They need to stop lying and be realistic with the time they tell customers.

I rarely leave negative reviews, but I feel other people should know about my experience…read more I was quoted $618.80 for a tow, and I agreed because I was told the truck would arrive in about an hour. Instead, I prepaid over the phone at 12:57 PM and wasn't picked up until around 3:30 The DRIVER spent about another hour picking up and delivering a motorcycle for another customer before continuing with my tow. My biggest issue wasn't the price it was the lack of communication and the unexpected delays after I had already paid. If I had been told upfront that my tow would be delayed by another customer's job, I could have made an informed decision. Based on my experience, I can't recommend this company.

Oscar is very professional, knowlegeable, and informative. I waited longer than i wanted to but the…read moreservice was great.

I needed my car battery checked/replaced. Nicholas was very knowledgeable and helpful. He checked…read moreand replaced the battery in less than 20 minutes with no issues. He was personable and did an excellent job.

Hands down the best experience I've ever had with a tow truck company in my entire life. Went above…read moreand beyond, in a timely manor. Didn't over charge or try and price gouge. Highly recommended for all your towing needs. Alan was my driver and he was knowledgeable and professional.

$120 to give me a jump when I was broke down 3 blocks away from their depot at 3am. I didn't take…read morethe service and found an alternative, but man. Wild price.

Had to tow my car (sedan) for 2.5 miles. Got a wait time of 30 minutes and I waited no longer!…read more Agent loaded my car safely and quick. I got to my car to the destination in less than 15 minutes. I am not sure about the rates for towing in my area but it wasn't anything crazy.(I payed $150)

This is by far the best towing company in the Bay Area. They know what they are doing. The care and…read moreattention they take while towing your vehicle is far superior to any other towing service I've ever used. Professional and kind drivers. It is never fun to have to have your car towed but these guys make it a lot easier.

Car stalled. I sent roadside request through car service. This company accepted the job, which is…read moretracked on the mobile app. However, they never showed up, nor answered the 5 times I tried calling. I must say, if you want to be in business, learn how to be in business. There is little worst than providing I time when you're planning to pick up a stranded driver, and not showing up, calling the driver or answering the phone. It could be a safety issue for some people. Zero customer service. Zero care for the customer. Zero reason to run a business.

Requested a tow through insurance at 2 pm. Kept receiving texts with multiple ETAS for EIGHT hours,…read morethe latest one said they would be here at 11 pm. I waited up because the car needed to be in the shop first thing in the morning before the three day weekend. Never showed up. Unprofessional. Cancelled and used another company that came during their very first eta.

Unfortunately, there is no option for a zero star rating. Yelp, after using this company, there…read morereally should be. Let me start by saying that this is likely the worst tow companies in the country. When my motorcycle was stolen, it was recovered by San Francisco's finest (thanks again!). When it was brought to the impound. It was a different vehicle than I remembered. Nearly every part on the bike was damaged in some way or another. Paint scratched, chain completely rusted, frame scratched, fender crushed, mirror scratched and cracked, somehow something punched through the fairing, and the bicycle lock that the thief had been using to prevent further theft was left on there too. (Guess this guy didn't trust people not to steal "his" bike!) It almost looked like the poor thing had been dragged through a gravel parking lot, considering how dusty and scratched up it was. The bicycle lock and punching out the ignition were the only damage that were done by the thief. I know this because my insurance company gave me pictures of the bike when it first arrived at the impound. And it looked exactly like I remembered, minus the ignition column and plus a cheap bike lock. All of the other "accents" and "decorations", by which I mean atrocious damage to literally every part of the bike, were done by All Counties Towing. When I tried to get them to replace the parts, they claimed the damage wasn't done by them. Then I scheduled to have the bike dropped off at my parents' house. They told me they'd call me an hour before they would be arriving at the house. That way, I could meet them there and inspect the bike. The call mysteriously never came. Oh, and when they dropped the bike off, they had ONE guy trying to wheel a bike that COULDN'T roll, due to the bike lock they left on, to my parents' garage. When my mother offered to help, he gladly accepted and she fell and broke her hand in the process. Not only did they cause massive damage to my motorcycle, they caused damage to MY MOTHER as well! And when I called them up about this, the woman I talked to told me the manager would be on the line within the next 5 minutes. Then they left me on hold for 15 minutes at a time, several times, didn't call me back. So I'd hang up and call back immediately over and over until I actually got the manager on the line. They still claimed the damage wasn't their fault, and refused to pay for my mother's medical bills that were a direct result of their incompetence. What kind of people do things like this? Do NOT use All Counties Tow Company. YOU, YOUR FAMILY and/or YOUR VEHICLE will likely be damaged!

I cant believe one of your drivers almost killed me and my kids comeing off the highway in…read moreMartinez.Almost rammed me into the wall on his flat bed with a car on the bed and one towing in the back.Tryed to call your company and the phone is disconnected.I have front and back dash cam i will be truning into the police!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

Our situation was very unique in that the vehicle impounded was part of police evidence. The…read moreowner/front desk staff worked with my family to 'bend' their usual policies regarding pick up procedures since we were communicating from 1200 miles away. They played a part in making a very unfortunate situation just a little more bearable. We are GRATEFUL!

My driver got stuck in Alamo I have my tow company on the way but the owner of the property that my…read moredriver got stuck called the police and the police called this tow company at 5:15 and they told the police they will be there in 30 minutes but they didn't show up until 7:3 and charge hourly rate. I couldn't believe this type service. My tow company should have been there at 6:30 and I would have saved $250. This is too much charged $387 for 5 minute service and told us 30 min to get there.