Bad experience at Costco but discount tire always delivers. Even when Costco was too lax yesterday to put my spare back on discount tire helped read more

The staff can be overwhelmed at times, but it is a busy hopping place, so I'm more understanding. But when able to they do go put of their way to help. They special order tires if not in stock, and call when they come in. Construction has brought me to this place too many times lately. Lol. They do try and fix the flat without having you buy a new one, unless like mine today which was shredded. For a busy location such as this, the customer turn over is quick. I appreciate that they are quick but efficient in their work and seem to be happy while doing it. Big plus. Very chick fil a attitude. Lololol. Love it. Free coffee while you wait. Not the biggest waiting areas but there are many restaurant s next door if the wait will be long. read more

Discount Tire - Free coffee while you wait - Tires Near Me - Spring, Texas

Had a little mix up that was more than likely entirely my fault but they were awesome with it. Handled it like pros and felt like an easy fix to the problem. And to top it off they were pretty quick with the service too. Def recommend read more

Love this store. I've been going to Discount for the past 21 years and have never been disappointed. You just need to get here early to fight the crowds, especially the weekends. Purchased rims and tires for much lower than retail. They are very helpful and honest. I recently bought a truck, which they had to modify the truck to install 35" tires. Y'all are outstanding. Customer for life, Michael read more

I wanted to write a quick review on the great service I had at this discount tire location. Usually whenever a person of my stature (gay guy) HAS to come seek help in an auto place, I'm treated disrespectful and I always dread having to seek assistance for my auto needs in let's say an Autozone or O'Reileys or Walmart auto center, but the amount of respect that was shown to me for a simple tire pressure check at this Discount Tire was OUTSTANDING. I want all the staff to know it's appreciated. I'll definitely be back. Thanks again guys! read more

I love this place! These guys are professional and not pushy. They give you choices as far as what kind of tires do you need or want and even show you the different prices for you to choose from. read more

Discount Tire - Tires Near Me - Spring, Texas

Today I got two new tires. Overall, I was very satisfied with the service. There had been an issue at first, because they were out of stock on the tires they had originally sold me. They, however, said they would get them on the car within the next 45 minutes. We hadn't made an appointment, so their ability to handle my car within a relatively short amount of time was awesome. Especially considering how busy they were at the time. When I returned, they told me they had ended up putting on more expensive tires but did not charge me any extra. Garth, the sales associate whom I spoke with, was knowledgeable, professional, and very helpful . read more

Update: Received a callback from Garth saying they had reviewed my situation and offered to refund the purchase price of one of my new tires to make up for the warranty issue with my original tires. This seems like a fair resolution to me so I am revising my rating from 2-stars to 4-stars. If they had done this in the first place it would have been a 5-star review. Original review: Came in for replacement tires for a set that I bought there that were rated for 70K and I got less than 40K out of them. Although nothing on the original receipt said that the warranty was only good for six years, they refused to honor it because it was three weeks over. Not cool at all. They also said they weren't busy and it wouldn't take long. They did not even start working on it until an hour later. In hindsight I should've taken my business else where. They seem to look for anyway to get out of honoring warranty. read more

I arrived at 7:55 and they let me and an older gentleman in bc it was drizzling. I was expecting to have to wait until they officially opened at 8 AM but NOPE! They helped me right away. I knew I had two bad tires and a bad wheel. I was also a bit unsure about whether or not I should replace a third tire but didn't say so. The service technician came out to the lobby and explained the tests and recommended that I replace that third tire. He said my fourth tire was going strong. I appreciated the honesty and told them to go ahead and replace it. Anyway the whole thing took only 30 minutes- from check-in to the moment my keys were returned. The team was very professional and polite. They warmly greeted each and every customer when they entered the store. It was an all-around satisfactory experience. I will be recommending this location to anyone that needs new tires and/or wheels. read more

I've been to this location several times and never an issue. Always in and out very quickly and they do their best to take care of you. Been having terrible luck lately having to put a new engine in my car. Just had a nail in my tire a few weeks ago that they fixed very quickly at no charge. Took care of me and gave me 2 tires for the price of one after getting a flat this morning. Always my go to spot! read more

When I walked in this location was extremely crowded. Cody R. took care of me like I was family. I will be coming back to this location for a long time. Thank you Cody for your excellent service here! read more

Augustine is an extremely professional and compassionate employee. He made everything simple and understandable.

They always take car of my tire needs. Excellent customer service, Luis Paz let me know about other services available without making me feel haggled. They care about people and the community. I highly recommend Discount Tire! read more

I was surprised how fast their service was during COVID-19. I walked in and my car was completed within less than 30 minutes.

I wouldn't ever come here again, took them two weeks to get the right tire. Still have the wrong hubcap on my car because they gave me a used tire instead of a new one. Came back after a couple of days to see if the right tire came in - they ordered the wrong one. Currently driving without a rim either. Terrible service, they were super rude and told me I could keep the tire and just buy a new hubcap if I was in a rush - mind you it's been two weeks and four times visiting the store. Wrote a letter to corporate DO NOT COME HERE PLEASE read more

Currently sitting here waiting while my car gets new shoes. I can't recommend this location enough. The gentleman here have absolutely incredible customer service! They are all so very polite, respectful and quite knowledgeable about what they do. Have gone to discount tire for my last 3 vehicles & have always been taken care of pretty well, this location goes above and beyond so as long as Garrett and John are working here this is the location that I'll continue to return to. Keep up the good work guys, this is what customer service is all about! read more

The work performed here is great but it is a tire hazard to drive through their parking lot. Completely covered with many screws, bolts, metal pieces galore. Omg, what a dirty place, oddly dangerous for car tires. Maybe they are making sure they have repeat customers read more

I went here last week because I needed to replace my 2 front tires. I got a price match on Tirerack.com for the tires I needed. The employee that helped me made it seem like he was going to charge me for the shipping cost. (He clearly did not communicate properly) But we finally cleared the air because I asked why it would be a "price-match" if he was going to charge me more. Anyways, I get the tires replaced, and as I am driving I noticed that my tire pressure light is on. So I go back the next day and speak to the same employee who tells me to go to the air check line and they will check it out. When I got there, all he did was check my air and said to drive it and it will go away. That's fine, but since it didn't go away I went back AGAIN on Wednesday to make sure they found a solution and got the light turned off. When I got there another employee noticed me from the day before and said to have the guy in the air check lane reset my light and I should be good to go...nope. Instead I get a guy that cares more about getting my number and flirting with me rather than actually trying to help me!! I told him that I am not leaving until this light goes off because it turned on AFTER they worked on it. I asked to speak to a manager but since he was on "lunch" someone else came by and reset my light by pressing the button in my glove compartment. I drove off, and what do you know - it came back on...I was planning to go back the next day but my boyfriend recommended I go to a different location because these guys clearly didn't care to help me. Someone could have at least went into more dept of trying to help me by trying to figure out why the light way on in the first place instead of constantly telling me they can't because my tires don't have sensors. I get that but then why would the light turn on then? I was frustrated... I am glad I did not go back because I went to the one off of 1960 near Willowbrook mall and they were able to help me find a solution - my light is finally off! I will never go to this location again! read more

Recently bought two new front tires at woodlands location and turns out one had a nail in it after a week. No biggie,it happens. They didn't have the tire so put on the spare until it arrived and I did have roadside coverage. When returned, was given old tire still on rim and new tire unmounted. Seriously?? Isn't it their job to put it on? Returned and was forced to pay another road hazard fee and wouldn't even mount the wheel on the car. Absolutely crazy! Finally mounted it, left cap off and in trunk and left trunk a disaster. Stay away from this location. I have never had a bad experience at Discount but this was an absolute fiasco, definition of incompetence and lack of customer service. Will never return to this location again and suggest you stay away. read more

I called to get a quote on a set of tires and I thought they were pretty reasonable. So I went in the same day and spoke with another gentlemen and he helped me picked out the best price and exactly what I needed! Also, I'm glad he suggested the set of Goodyear tires I have because it also came with a $70 rebate! read more

I always have a really good experience with this location. Being one that knows very little about cars and tires (I'm working on my car knowledge), the staff always goes out of their way to make sure you are aware of your options and I never feel like any shady business is going on like some places can make you feel. The staff is always friendly and always make you feel welcome and not like you are just a number, which is the most important thing to me! Recently, I came to get some tire looked at/changed, and in addition to that awesome warranty, they helped me get a great deal on some great quality tires. No doubt this will always be my go to Discount Tire location! read more

I love this place. These guys are always so professional and helpful. I don't know why people go anywhere else for tires.

I came here to get air in my tire, a free convenient service they provide, because I had a slow leak. Eli helped me out by suggesting I get it fixed right away. I was headed to work and didn't think I'd have the extra time. He talked to a couple of other mechanics to see if they had time for me and made sure I was serviced at that exact moment. He also informed me that it would be free of charge and he would have me out in no time. They had me out in 10 minutes! read more

There is an area outside where you can get your tire pressure checked and inflated to the proper PSI. Generally the service at this location is exceptional. However, the last two times I went to utilize the service there was no one available. After waiting several minutes I actually called inside and they sent someone out. A bit disappointing but I was taken care of in the end. read more

When I got out of the car and pushed my flat tire up to the store, an associate met me before I even got to the door and asked me if I needed help. He looked at the tire and saw the hole and said that they will get me fixed up. He asked me if I had ever been there before, and I told him that I had not. They were pretty busy, but he said it would be 35-45 minutes and I said I could wait for it. 40 minutes later he came back and said that I was good to go, the tire was repaired and my spare was put back into it's storage spot. They did not charge me a dime and made me feel very comfortable about my experience from start to finish. I will definitely go back to this Discount Tire when it is time for new tires! read more

Discount Tire has been my go-to for anything tire related since I moved to Texas 5+ years ago. Reasonable selection, hit or miss service but I reckon it's usually due to an unusually high volume of walk-in customers, but mostly quick service. Will continue to come here for rotations, tire repairs, and new tires when the time comes. read more

Great communication and customer service! They allowed me to call and check in over the phone. Technician explained the situation with my tire and how they fixed it. They work hard to take care of the customer. read more

Always helpful! I always use this location for tire rotations and even purchased all my tires from here as well. Fast service (when compared to other places) and the job is done right. read more

Have brought all three of my vehicles here the last two days. David has been helpful and professional. Service has been quick as well. As a repeat Discount Tire customer I think this store and David have exceeded the others I have visited in the past. read more

After a very long and frustrating experience at my dealership attempting to get my oil change . It was extremely refreshing to go into a business that understood customer service and experience. Don't know who the manager is but he deserves a raise!!! The team was accommodating and friendly. Thank you read more

I have come here for more than 5 years. This place stays busy. I appreciate the lifetime rotation that comes with the tires. The lifetime balance & replacement warranty are worth getting. Even though i have moved to Magnolia, I still drive here for my tire needs. read more

Excellent service. Always busy and they do their best to honor appointments. The techs and sales associates are always courteous. However, there is a gentleman who seems pretty serious, makes me feel a bit uncomfortable. read more

Great service! My daughter's tire shredded at 5:15pm (she's fine). I pumped up and put on the temp spare and arrived at this store at 5:55pm. Their stated closing time is 6:00pm. I was welcomed with no hesitation and received excellent service. The price is always good, but that type of service deserves recognition. THANKS! read more

I went in 3 minutes before closing for a tire change and I was helped by a guy named Jared Terry he worked around my price range and was so kind and polite despite me coming in at closing time. I would definitely recommend him to anyone!! read more

Discount tire is the best!!! I had a slow leak and they helped me get everything back to perfection while I had two babies with me. Thank you so much for being the best business. read more

This 5 star review is dedicated to Chris. He specializes in handling all the exotic and high end cars. Very professional and thorough. He called and informed me of the arrival of my special order tires then made sure I was taken care of promptly. His attitude and genuine regard for the customer is what makes your company great. This was for 2 Pirelli Pzeros for an expensive italian car. read more

Brought in 4 tires that I bought from Discount Tire Direct for mount & balance (they didn't carry the type I wanted in the store). They installed the tires quickly and for a good price and didn't scratch up my wheels, but I wasn't completely satisfied for the following reasons: 1) They didn't remove the old double stick tape from the wheels when adding new weights. (I'd suggest removing old stick-on weights yourself before bringing the car in.) 2) They under-inflated one tire (other 3 were perfect). 3) They slightly under-torqued 2 wheels (other 2 were perfect). They also got some brown gunk on my wheels that was difficult to scrub off (par for the course though). And oddly, they kept calling me and another customer by the wrong name (our phone numbers and receipts somehow were associated with other people). read more

Man I wish every other company would take note on how good the customer service is at discount. I have never been to a bad location as far as customer service. Keep up the good work! read more

Every review regarding excellent service at this location is true. I had quick, courteous, and competent service. I recommend that you go here if you need your tires and/or wheels serviced. read more

I've been going to this Discount tire for over four years already and I've never had a bad experience. The staff definitely knows how to treat their customers. They aren't over the top and fake either. They treat people pretty much how they would want to be treated themselves. They'll get to you before you can even get inside the store and start getting all of your vehicle info right away. The longest I've ever waited here was about an hour and a half, and that was on a crowded day without an appointment. I will definitely continue to go here for any tire needs and I would recommend them to any and everyone. Keep up the good work guys. It's much appreciated. read more