Great service! Traveling through on my way to California and had a valve stem leak. They were able to repair it, check my tire pressure and get me back on the road quickly. Great customer service! Oh and I got these tires from Americas tires so it was all free of charge. You guys rock! read more

Fixed a flat tire and insisted on a complimentary tire rotation. It was all at no charge. I asked why no charge, was told they hope to earn your future business. Excellent service. read more

I have used Discount Tire for several vehicles over the past many years. My latest interaction was to purchase rear tires for my Harley Trike. They were easy to work with and they were very careful with the installation. read more

Always courteous and upfront. They apologize if something comes up that delays their work on your car. I bought and had a tire installed. I didn't have time to put on the second tire. Four months later I went to a different Discount Tire store to buy the other tire. They quoted me a price that was $20 more. When I told them what the first Discount Tire had charged me they adjusted the price with no whining. read more

The only reason this is not a one star is due to the excellent customer service from Kanan and Jay. I've been a Discount Tire customer for years with other vehicles. Just so happened I acquired a new vehicle that had a nail in its tire. Kanan patched me up after work with a quickness and was super helpful. Onto the harsh realities I faced. They told me I needed new tires after I patched up my flat (this car was not in their system) yet my mom was taking this vehicle to Americas Tires which is the same company as Discount but in California. I told them I'd be back after checking my warranty. After finding out the warranty is from Americas Discount Tires- I took it back in the morning before work and Chris looks at my tires- tells me my warranty doesn't cover anything and to come back after driving on it some more. R U SERIOUS? Doesn't the warranty expire depending if the tread is worn out? And what happened to Mark telling me I needed to replace all four of my tires after patching my nail before they realized this vehicle is indeed a Discount/Americas Tire customer covered under warranty? Is it me or am I getting woopdeedooed? I'm not one to leave negative reviews but I've had issues in the past with this location. Need to be sure others don't experience the same thing. read more

Juan was excellent in setting us up for a new set of tires. He recommended an equal but less expensive set over what I had reviewed online. I did have some technical issues with scheduling on line, but it wasn't a problem. read more

Came in with a goofy problem. Michael helped me to find a solution that worked best for my situation, in a respectful and timely manner. They provided me all that I could have asked. Thanks guys! read more

Good prices. When they called to let me know that my special order wasn't delivered yet, they called the wrong number. So I didn't know and showed up for my appointment as planned. Rather than reschedule the appointment, they put more expensive tires on for the same price. Although I did have to go back because they charged me for new wipers but didn't install them (40 miles r/t), they did apologize. read more

Smart, fast, friendly, and knowledgeable. Always feel at home even when we're traveling when we see a Discount Tire.

I just had to post a review of Discount Tire and more specifically of my customer service experience with Jae. I was scheduled to have a new tire installed, but when I arrived for the appointment the tire had not yet been delivered by UPS. Jae was apologetic and assured me that he would let me know just as soon as the tire arrived and was ready for installation. As I had my grandson with me that morning, it complicated the issue. We went to a nearby Starbucks to hang out while we waited and Jae kept me updated on the progress. When we returned to the tire center, Jae once again said how sorry he was that we had to wait. Customer service is alive and well! Thank you Jae! read more

Colin saved our vacation! We were afraid we would need a new brake after driving with the emergency brake on. Colin made sure all was ok and sent us on our way! What a wonderful place to get any auto work done! read more

Been doing business with them for twenty years. Fair prices, great service. I take my wife's car, my daughter's car and both of my grandkids cars. I also take my RV. My family has spent many thousands in the last 20 years and have never been disappointed. read more

Simply put, awesome. I had a couple of minor issues over the years, but they always put them right.

I've always been happy here. I think they're more professional than Costco and they are always friendly and helpful. We've purchased all our rims and tires here for the past 8 years. They'll fix your flat for free if it's an easy fix - even if you didn't buy from them. read more

I had all four tires replaced on my Jeep exactly two weeks ago. I've been driving the local roads around Port Angeles/Sequim without incident, but decided to take a road trip today. At highway speed, my front end started vibrating violently, so I pulled over to see what what going on. The right front tire was missing two lug nuts and their bolts had sheered off at the rim; two additional lug nuts were loose enough to move with my fingers. One remaining lug nut was all that was keeping my front tire from flying off at 60mph on an interstate mountain pass populated by dozens of semi-trucks & other motorists. I called the store and asked for a manager, but was put on hold. When no picked up the phone after a reasonable amount of time, I hung up and called back, again asking for the manager, but also explaining my situation, in addition to expressing my anger & frustration at being put in that position. I was put on hold again. After another period of time passed without someone picking up, I hung up and proceeded to do what I could to get my Jeep down off the mountain and to someplace where an emergency repair could be made. I have no intention of ever conducting business with ANY Discount Tire location ever again, but I also want to caution others. I still paid over $600 for their economy grade tires, so I don't think I saved nearly enough money to justify almost getting myself killed. I think consumers should consider that very carefully as well. read more

Discount Tire - My remaining three lug nuts, after losing two at highway speeds. - Tires Near Me - Sequim, Washington

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I called and got a quote over the phone for $895.00 plus a Memorial Day weekend mail in rebate for $100 off and an additional $50 for active duty military. The total should have been $745.00 before tax. When I came in they told me it was one discount or the other, so I went with the $100 off. I was about to go on a cross country militarily move the following weekend and I didn't want to haggle. The salesman, Juan, was very nice and helpful but he did up-sale me a replacement warranty for $27 a tire; however, he gave me two tire warranties free so I paid half price. Basically buy two warranties and get two free. It was worth it to me because I'm traveling across country and may need it. You never know what could happen on a long trip like that. Overall the service and facilities were very good. Just be prepared to pay a little more for unexpected cost like; state required environmental fees - only $4, and waste tire disposal $10. Installation was $76. Again, they had the best customer service and prices around. I recommend this place - four stars! read more

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I had a screw in the tread portion of my tire and was going to buy a new tire on-line for Discount to install. The service person at Discount on the phone recommended another tire and that they could order it and have it available faster than I was going to buy on-line. The tire they recommended actually cost less than the tire I was going to purchase. The day the tire was going to be install went flawless. Very happy with our decision to call Discount Tire in Sequim. Great service and mechanics. read more

These guys are the nicest, most helpful, and fastest workers I've met. They had me in and out in just over an hour and they explained all the different and best options for my car. I highly suggest coming here to have your tires done. read more

Fair prices, minimum service, occasional missteps. I had my vehicle in for over five hours and they couldn't find time to rotate the tires. Previously I was talked into a new set of tires with a promise of a discount which it later turned out I wasn't eligible for. I was talked into a warranty for the tires with a promise to charge me only half price, but when the bill came it was full price. I called: oh, did I have anything in writing? I'm done with them. read more

These guys were so nice, in fact I turned up had a flat on the way and they patched it for free!!!! Gives me faith some companies still believe in service. read more

Was actually referred to here by the Walmart auto center down the street when we were discussing the prices of tires. Discount was actually faster and cheaper(sorry Walmart); It's actually the best priced place,coming from Forks all the way through Port Angeles. There aren't really any used places to speak of in Port Angeles,and Les Schwab was actually a bit more. Devin the manager actually made me a really great deal also,so it's pretty much my go to place. read more

I was impressed with my first experience here. I researched the tires I wanted for my Truck online at the Discount Tire site and ordered 4 new General tires at a competitive price. It took about 3-4 days to get them in stock and I had an appointment for Friday morning at 9am. I was there about 15 minutes early and they took me right in. They were finished at about 9:20am and I was on my way! I will come here first next time I need tires. read more

Discount Tire exceeded our expectations! We were told by a different store that the tire couldn't be repaired because of the location of the nail, and we needed to buy a new one. We found Discount Tire & they not only repaired it, but they repaired it for free! When we asked why there was no charge the mechanic said "We just want to make sure you are safe on the road." read more

I needed a new set of Michelin tires and when I called Discount Tires, I was greeted pleasantly on the phone by Devon ( store manager) and he said they did not have the tires I wanted in stock, but he could could have them at the store the next day so I ordered the tires. I received a call from Juan ( installer) the next morning and he said the tires were in and he would be happy to install the tires anytime and just come on in ( no appointment necessary). I stopped by that afternoon and was greeted by Jesse ( assistant manager) who was very helpful and said they would have the tires installed in about 20 -30 minutes. The process went very smoothly and each member on their team was courteous, professional and took the time to treat me with great respect and exceptional customer service. Thanks guys! read more

5 stars not because of price or even installations but because there was an installation issue of my valve stems . Management said take it to my dealer get it repaired and they will reimburse me. I went to Seattle, got those 4 stems connected . It was costly , I was concerned would they honor their word. They did ! I was relieved that my local Discount Tire stood behind their word. Mistakes happen but how it's handled afterwards is great business. Thank you read more

I can't say enough good things about the manager and team at this location! We traveled from Arizona to Washington for a good friend's wedding. On the way our rental car low tire indicator came on so we stopped at the free pressure check only to find out the tire was nearly flat. The attendant said they were short staffed and backed up on work but to check inside to see if they could help. They reiterated inside that it could be several hours before they could get to it. I explained our situation and we would miss the wedding that we traveled over a thousand miles to attend. The manager immediately said he would make the repair himself if necessary to make sure we made it to the wedding. A short time later we were on the road! I've been a loyal customer of Discount tire for years and with team members like this I will remain a customer for life. read more

Thank you Chris for helping my friend and I secure our bed down that we just bought from Costco. Another big shout out to Travis for always giving great service! Thank you Discount Tires! Great prices and customer service! read more

We took advantage of the quick, courteous and complimentary air pressure adjustment--easy in and out. Thank you for giving us some peace of mind while on our road trip!! read more

I want to thank Jesse and his team for helping me out Friday night when I had a flat. Jesse explained the issue and what needed to be done and he and his team had me out of the shop with new tires un 20 minutes. Great customer service! read more

These guys were amazing! Wonderful over the phone as we traversed from Kalaloch to Sequim, 40 mph with a bad tire. Excellent service, quick, explained everything and did a fantastic job! This is why I buy my tires from Discount Tire! read more

Ive been dealing with Discount tire all over the west, from AZ to WA. The Sequim store is as good as a tire store gets. professional friendly and fast. I put them head and shoulders above the Les Schwab stores Ive been forced to deal with. I will be getting new tires for my Morothome in a few days and I will not go anywhere else to buy them read more

Bought tires less then a year ago they have only 20000 used from a 50000 mile warranty. This Discount Tire instead of doing the right thing and fixing our tire they want to give us 100 off new tires, so in another year they can screw us again when their tires suck. We are getting better tires at Costco for 80 dollars less then it would of cost us even with 100 off Discount Tires price. Avoid this place and drive the extra 100 feet and go to Costco. read more

Amazing service to get your car fixed and tires changed! Customer service is very valued and the work is done very well!

I had Mark the manager help me out getting a new set of tires for my Toyota Rav 4. He was knowledgeable and accommodating, and did a great job explaining the process and options to me without talking down to me like some other shops do. They were very busy today, but it was made clear that I was valued as a customer and they valued my time. Pricing was very fair and overall this was a great value. My family has bought multiple sets of tires here and I will return in the future. read more

service is on point really like how fast they were able to get to my tire and honest

I called them first to get advice about tires, since the internet seems to be a subjective crapshoot. I got good advice, and after doing a little more research called back and made an appointment. As a former mechanic who still does the majority of my own work, I'm often loathe to pay someone else to work on my cars, but it was worth it. I got a great price and they had my tires installed and me back in my car in thirty minutes. Bonus points for Josh who helped me. read more

So on February 25th 2019 around 5 PM I called the Sequim Discount Tires because my wife's front left tire was very low. Juan answered and asked how he could help. I explained my wife's tire was low and wanted to come down and have the tire filled up with air and check for a nail. He said that's fine. I asked if there was a long wait and he said no come on down and they would look at it right away. Five minutes later I was there and Juan looked at the tire and said it would be over an hour for me to be seen. Five minutes earlier when I called they could see me right away! I said I could not wait an hour which is why I asked how long a wait would it be! I asked him to put some air in and I would come back in the morning. Juan looked at me and said the tire had to little air and he would NOT put air in my tire I would have to wait. I don't like companies that play games. I went to Les Schwab and they put air in the tire right away, checked for a nail and found none so the removed the tire from the wheel and found the rim had a little corrosion which they cleaned up for NO charge and I was on my way in 20 minuets. The Sequim Les Schwab was very professional and helpful. That will be where I do business in the future. Dave read more

Exceptional customer service and attentive staff! Wonderful experience last week - scheduled an appointment to have truck tires rotated and a possible tire leak examined. Facility is clean and quiet with pretty good coffee. 40 minutes later I was informed that I had excessive rust on all four wheels which they thoroughly cleaned with a wire brush before replacing the wheels. They also inspected the 'suspect' tire and where unable to find a leak, however, they replaced the valve stem to be sure! Juan took the time to explain this all to me and then escorted me to the door with a handshake. I asked for my bill and he said there wasn't one! Then another tech walked me out to my care, reviewed the 'work order' & asked if I had any question thanked me for my business and shook my hand! Exceptional customer service and I will be back - you've gained a loyal customer for life! So impressed was I that I went a bought these folks a dozen Danishes and some chicken wings to show my appreciation. :-) read more

Extremely carefree and simple. Picked out tires online, showed up for appointment, and had a wonderful experience all around. Would definitely use them again in the future. read more

Originally purchased my tires from Discount tires online site and liked them. Discount tire offered me the best price and I chose the same tire to replace them. I sent them a check ahead of time and they agreed to put the tires aside for me. When I went to have them put on-they had unknowingly sold them in error. Without me making any kind of a fuss they offered me even better tires for the same price. Really good customer service is so rare it seems that I was really taken aback by just how good they were. The employees take pride in their store and in what they are selling and are super willing to back up what they say. After my experience if I lived in Seattle when it came time for new tires I would drive the 2.5 hrs to have them replaced at little ol' Sequim-that is how good they are. read more