10 stars. I know everybody has their mechanics, but these…read moreguys are the best. Honest , affordable, thorough, kind, quick, easy. Just everything about them is great and easy.

Great service. We have finally found an auto repair shop in Sequim that we like. They did a great…read morejob for us. Quick, honest and thorough. We will continue to use them.

The brakes went out on my 2018 Dodge Ram diesel. Being new to the area I did not have an…read moreestablished relationship with a mechanic. I found Vern online and since it was only 3 1/2 miles from the house decided to give him a try. He diagnosed the problem as either master cylinder or brake booster. After installing the new parts the problem was not 100% cured so he dove back in and discovered that a brake line had come apart and the internal sleeve was what was causing all the problems. After replacing the line, he removed the new brake booster and master cylinder and reinstalled the old ones and sure enough everything worked fine. He could've just left the new parts in and charged me for them but he didn't! Saved me over $1000. Verns honesty, integrity and skill have made me a customer forever. When I was paying the bill Vern quipped, "being an honest mechanic is going to make me go broke!" I don't think so! Thank you Vern!

Honesty. Expertise. Kindness. Quality. I couldn't be more pleased with the service I get at this…read moreshop. It's a great community asset. Thanks for all you've done for my family in keeping our vehicles running smoothly!

If I could give Petersen's Automotive more than five stars, I absolutely would!…read more I recently purchased a used truck, and less than 48 hours later, it overheated and left me without transportation. I had it towed to Petersen's Automotive, and what could have been an incredibly overwhelming experience was made so much easier because of the people there. From the beginning, Eric was absolutely phenomenal. He took the time to thoroughly investigate the problem, explain what was happening, and keep me informed throughout the process. When they discovered that the radiator had previously been patched in an attempt to repair a significant crack, they didn't just tell me about it. They provided detailed photographs and written documentation of their findings. As repairs progressed, they continued testing the vehicle and discovered an additional problem rather than simply handing it back to me with an unresolved issue. That attention to detail means everything when you're relying on a vehicle to be safe and dependable. What impressed me most was their honesty, professionalism, and genuine willingness to help. Eric went far beyond what I would ever expect from an automotive repair shop to make sure I understood the issues and had the documentation I needed to try to get compensation from the dealer. This was an unexpectedly expensive and stressful situation, but not once did I feel dismissed, pressured, or left in the dark. I felt like they genuinely cared about doing the job right and helping me through a difficult situation. Finding a mechanic you can trust is invaluable. Petersen's Automotive has absolutely earned my trust and my future business. Thank you, Eric and the entire Petersen's team. You have no idea how much your kindness, thoroughness, and dedication meant to me during an incredibly frustrating week. I cannot recommend Petersen's Automotive highly enough!

Nice folks. Last minute oil change. Did work on starter in other car. We take both our cars there.read more

Highly recommended! This guy is honest (he will not…read moreovercharge you) and does a thorough, excellent job repairing everything. I took my old problematic Mini Cooper S to him. He checked everything out and got all its issues resolved. If you want an expert to fix your import, go to James at Rusty's!

We had a screeching noise in our front wheel of our 1998 Mercedes MLB320 while were in Pt Angeles…read moreon vacation from Seattle in July 2025. We recalled that we had gotten a repair from Rusty's years earlier, so we found the relocated shop. Leon put the car on a lift and in seconds removed the small rock inside the brake which solved the problem. Wonderful service! When I returned home I found the record of our harmonic balancer repair on the same car by Leon in August 2006 in a hand-written note. Our car had died in the Red Lion parking lot and Leon had insisted that he would tow our car to the shop for fear of driving it might cause serious damage. We then left our car in Pt Angeles while we rented a car and went camping for 3 days at Shi Shi Beach. When we returned Leon had repaired our car and we still have it! So, kudos to Leon at Rusty's for providing us with marvelous service for the past 19 years.

Update to my Autoworks review…read more...... Full service? You betcha. Yesterday I called Tammy to report that my car had died. Maybe. Within two hours, Mark and mechanic Gary, had arrived at my garage. Jumpstarted the car and driven it away to their shop for further testing. Left me the key another car which was newer than mine, drove better *and* needed no addition gasoline. Today, I popped by, returned their loaner car and picked up my Saturn. Presto! Did I mention the cost of this blue ribbon service? Nada. Zero. Zilch. Now, I'm not saying that you won't have to pay Autoworks to have them keep your baby in tiptop shape. But I am saying that the price will be reasonable, the workmanship excellent, and the service outstanding. You can choose. I'm sticking with Autoworks.

We have an aged car that Autoworks has been keeping running. They have been innovative in fixing…read morethings; these folks are not just parts-swappers. Glad they are here.

They did very well and worked with me on keeping me up to date on progress and work done happy…read morehappy happy

We took our 2021 Hyundai Sonata Hybrid in for an oil & filter change & they did a courtesy…read moreinspection finding a coolant leak. This was a known issue & subject to a recall which we had repaired by Hyundai in Bremerton Just a few months ago. The fact that it's still leaking & could if left unchecked result in engine failure, would've been a disaster. The team at Auto Depot identified & photographed the area where the leak is & suggested we get the coolant system pressure tested to locate & repair the leak. The staff is knowledgeable, informative & their charges are reasonable. We will definitely return the next time we require service.

Early 2013 my wife had a bad experience here. but ownership and mechanics have changed. We had a…read moreToyota Rav4 that got some diesel in the tank from stored gas cans at our home. we were reluctant based on our previous experience. However, the locals on the NextDoor app recommended Hiro Automotive, Hansville Automotive and the dealership in Bremerton. Noteworthy is that the vast majority recommended Hansville AR and not one said to stay away. All referrals had great things to say about Hansville AR, especially how good they were in explaining issues, advice and suggestions for DIY repairs and all around good customer service with "Fair" pricing (everyone is entitled to make a buck, just not to gouge) We called Hiro auto which specializes in Japanese vehicles stated they were not equipped to drain a gas tank. This is not a bad review of Hiro, just that it seems odd an auto repair would not be "Equipped" to drain a gas tank. Called the dealership that cited 5 hrs to drain & clean the tank at $125/hr. So we bit the bullet, reluctantly called Hansville A.R. and talked to Steven. He was polite, well spoken and not only confirmed a lot of the things we already knew, but added to our knowledge, walked us through exactly what he would do and indicated it should only take 1.5-2hrs to drain the tank and determine if anything was damaged at $100/hr. We decided to "chance it" and have AAA tow it over. When Phil the driver of the AAA truck showed up we asked him if he had any experience with Hansville A.R. and his comment was that he did not personally but that "since they got a new mechanic a few years ago" (bingo) he has heard nothing but good things and that he really knows his stuff. My official Review: We had the vehicle towed over at 1pm on Thursday, Steven said he was busy but knowing it was our All Wheel Drive vehicle and the largest snow storm in decades was supposed to hit Friday afternoon said he would do his best to get it to us as quickly as possible. I called at 4:45 and he said he had just started draining the tank and that his initial assessment was that there did not appear to be any damage, and that he could have us done and ready by 10am Friday as long as there were no surprises. At 9:30 am Friday I get a call from Steven who says he has had the car running for about 20 minutes on the fresh gas (we supplied one of our "correct" gas cans) and that the vehicle was ready to be picked up. $216 including tax........ Less than 24 hr service time, excellent communication, on time repair, no up-selling or "you really should....." comments and got us home before the storm hit. Hansville AR will handle all our non-warranty automotive repairs in the future. Thanks Steven

I had a really poor experience at Hansville Auto Repair. I brought my vehicle in with two separate…read moreissues. A sticky parking brake pedal. He said their distributor did not have one of the three cables. I went to Rockauto.com and they had all three. They will not buy from them. All my brake lights are on and they diagnosed eight codes. They replaced a $550 ABS pump and said it corrected 7 of the 8 codes. They said it will cost $4,000 to replace the ABS module to get the ABS light to go off. After a week I picked up vehicle, payed $1,300, and upon driving away all of the lights came on. After bringing it back I feel they changed the story to, they have to replace the ABS module to keep all the lights off. So after spending $1,300, my vehicle still has the same two issues wrong that I brought it in for.

I was on a camping vacation passing thru Port A when one of the leaf springs on my camper broke…read more The camper was un-towable. I initially called the RV repair place in town, but their technician was on vacation. They suggested I call Quality 4x4. Quality 4x4 had me send some pictures of the damage and then dispatched two technicians to my location. They were able to rig a temporary repair so that I could tow the camper to the shop. Within an hour, I was back on the road after the leaf spring was replaced. I was extremely impressed with the service and the willingness to help a stranded customer. Highly Recommended!!

Needed to rewire my enclosed trailer and waited too long to order parts online. Visited local auto…read moreparts places but the prepackaged things on the rack were not a good option. Found this place using Google and it's right down the street. Score! They had bulk cable by the foot, a terminal box, and more. Great customer service, good product knowledge, etc. Friendly folks too!