No man needed outside of discount tires that's important to a woman that may need help with tires. Free air chk the best service rendered. Price very respectable and reasonable. I love this company! read more

Slowest location!!! Keep driving!!! Air check guy is not interested in moving more than a snails pace. I called and spoke to Hunter and he said he get help out here but never did. read more

After having a bad week with my other car, i borrowed my moms car to go to work. Unfortunately on my way to work, there were wood platforms on I-45 north headed to Dallas and of course while merging into another lane, my dumb behind gets knicked on the passenger side and both tires ended up getting nails. As soon as I got to my office, I got out the car and heard hissing noises. Me panicking, called the nearest Discount Tire with recommendations from one of my colleagues, and honestly best decision ever. Teo the service rep, Gino who's one of the technicians and Bryan for fixing both tires... I literally have never received such outstanding service ever. Feeling blessed after a crappy week prior with my other car situation, these guys gave me faith again. Lol. Thank you! read more

This is one of the 2 closest discount tire companies near me. They have been consistent. Top notch service fair price. And today absolutely no line. I just got a new car and am losing air pressure in one of the tires. No fuss. Happy customer for over 20 years at the location and 30 overall Edit 11/13/23 Been here for decades. Still 5 star every time. Nick took care of me this time. Nail in front right. No drama, just solved. read more

So happy I came here! Usually I'm a regular at the discount tire by Aldine, but they always take hours and it's pretty much an all day process when I would go to the other location. I did make an appointment here. I was literally in and out within about 20 minutes it felt like! I got there I was approached to right away. The guy who was helping me His name was Victor and he was very helpful in informing me about how my tires were doing and also little things that I needed to do to the car. it has been a minute since I've came to this location but I will definitely be making it my regular place to come get any thing done that is required! Any other discount tire location that I've been to take forever or they are a bit short-staffed. I will say this location had a pretty big staff. And you can tell that this is a high volume store, everyone was on top of it trying to get the customers in and out efficiently! Came today at 4:30 And will definitely be back thank you to all the staff who were friendly and also super helpful. read more

I'm extremely disappointed in the dishonesty I just experienced at this location. I told the red headed sales person "Josh" three times that I was NOT interested in windshield wipers and I only wanted to get my tire fixed. I just got home and looked at my receipt and I was charged for windshield wipers. I should have known when he raced over to the cash register and told another employee that he had me that I was being jipped. Do better Discount Tire. read more

Decent place, but I have been to other locations where the service is better. There are other ones that are better to use.

Been here over 10 minutes already just to get my air filled in tires and there's a line not one worker in sight nobody even nearby what a joke. read more

Victor at Discount tire is the man to see. Not only was he super nice and professional but he was also able to get 4 new tires for my rogue at a price I was comfortable paying. Top notch service!!! read more

Popped my tire early morning and went straight to this location after changing the tire. Shortly before 8AM, team members came out and assisted vehicles in order of arrival. Everyone was friendly, helpful, and the efficiency of the staff was impressive. You can tell this location had a great team of employees. This is the only discount I will go to! read more

Brought a car in for a deflating tire and they were quick to take care of me. They were very nice, knowledgeable, and efficient. I was thinking I would have to get a new tire, but they insisted on doing a free tire check, flat repair, and rebalance, before trying to buy a new tire. They removed a nail and plugged it FOR FREE. This location is great. read more

This is a busy store. This is nothing new. They should have more staff to assist those coming in for service. You should not have to wait in a long line for a long time. That sends the message to your customers that their time isn't important. To walk past people standing in line and not assist them isn't acceptable. They also need to be more aware that their check air line spills out onto the feeder road of I-45. It's dangerous for those trying to get into the parking lot. The air check line is a good idea, just needs to be refined. Could also very much do without religious music being played over the loud speakers. That's offensive and bad for business. read more

Joshua helped us and was amazing! Very professional, courteous, top notch service. We're only planning on 1 tire to replace but he was able to help us out so we could replace the 2 we really needed to keep us safe. Highly recommend this location. read more

I'm on my way to work and notice my low tire pressure is on. I pull in yo discount tire for a "quick" air check and the line is at a snails past. They have one line and probably the slowest person in the world checking air... Why wouldn't they open another line when they see the line is backed all the way up to the highway??? Ridiculous... read more

Discount Tire - Tires Near Me - Houston, Texas

Just non honest non professional Quote me 113 H and place 113 T Then trying to tell me that 113 T is faster and better ratings read more

Way slower than my Katy location but still reliable service you would expect to fine from this chain. They can use more bodies at the front desk to take care of the constant influx of people coming to the shop. Once you are serviced, you do get great service and the service is quite efficient. They are actually knowledgeable about many aspects of vehicles outside of tires and will give you their opinion on your vehicle if asked. If you just need air checked, or just want to have all your tires topped off, they have a separate work station to the far right of the business. You get in line to get the air done, and once someone comes out to do the first vehicle, they stay until the entire line is cleared out. They utilize their staff in the tire changing area and not the reception area, so truly they just need to hire more people to process customers to be a 5 star establishment. read more

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I guess it's acceptable to let paying customers stand at the front for over 15 minutes without getting help or being talked too. Unprofessional. They're air check lines are also always wrapped because the employees stand around. read more

Another great experience at Discount Tire. I'm always amazed at the consistency in customer service across all the locations I've visited. Everyone was super friendly and ready to help and explain everything. Keep up the great work. It's appreciated greatly. read more

This is the worst experience I've ever had at a Discount Tire! I was waiting in my car for 55 minutes till I came inside and ask what was going on because I saw a lot of other customers go before me and some of them had an appointment which I understand but must of them were walk in just like me and I know because they have us scan a code at the front door so I guess the guy who "take care" of me when I came in didn't like me or something because they just had me waiting longer for no reason. This is the closest to my house but I always rather go to others because I had a bad experience before here but I decided to give them a second chance just to be disappointed AGAIN ! As soon as I walked in already upset he didn't even apologize or anything he just saw me and said oh you are next in line 3 min after they took my car and in less than 5 minutes they were done. Now I'm wondering if they ever did rotate my tires or they just put air I guess I'll just have to find out after ! read more

Discount Tire - This is the guy who "helped" me - Tires Near Me - Houston, Texas

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My tiers been on delay for 3 days now. And they keep telling the same thing every time They are so post to have arrive. Even tho I preorder them about 6 days ago. Save you're time and go to another location. read more

Had a blowout on I45 and they got me back on the highway in 40 minutes. Customer service guys were personable and got me exactly what I needed read more

DT management needs to visit this location and award their great extra mile service. I wish now I had written down everyone's name. My first contact welcomed me and introduced himself as Denzel. Another tech noticed a customer dropped cash on the floor and made sure she got it back even though she didn't notice she had lost it. The service tech who repaired my flat tire even checked my spare after rotating and checking all four tires. I have not bought tires or had my tires serviced anywhere else in almost twenty years, and I am thankful for the consistent quality and service I find at Discount Tire. read more

These guys are great. Matt talked me through all of it and was very attentive. Being a former employee of Discount Tire, I know how they hold their standards and these guys are awesome. I'll be back for sure! read more

Most people only write reviews when they are upset. This review is for service above and beyond normal. I live in Lake Jackson, Tx and was driving to Conroe to babysit my new granddaughter for the first time. I realized something was very wrong with my tire, luckily I was not too far from this DT. I pulled in hoping I could just get it filled up but the tire needed to be looked at. I knew that my son or DIL would just change their plans and stay at home if I was going to be late. They were attending a wedding. Carl saw the damage to the tire and also realized how I was on a timeline and so excited about babysitting my grandchild. He spoke with his manager John Perez and they squeezed me in with a full house, yet not taking away from any other customer. The tire ended up needing to be replaced , but once again, the entire crew worked efficiently to get it done quickly. I was on the road in no time and did get to babysit as planned. This may sound trivial but they understood that this was a big deal to me. I appreciate their kindness, efficiency and professionalism more than they will know. Thank you to John Perez, Carl and the entire crew at Discount Tire on I-45. read more

I bought and scheduled online for my wife's car. She was in and out in less than 20 minutes. She and her mom were given some chocolate while they waited. She liked the speed and service offered. Will come back for future purchases. read more

Had a appointment with them for them to not even acknowledge it and have other people being taken care of while I was still waiting for them to even check me in. CUSTOMER SERVICE IS HORRIBLE! read more

What a relieve to find customer service during these trying times. Army of guys getting right on my truck to get it in and out as quickly as possible. Everyone is polite and the team here is first rate. Everyone working in unison showing a person looking in how a fine tune customer related store can operate at peak efficiency. Congrats to the store leaders and their team...you set the bar other stores need to meet read more

Flat tire again. If you're in a city that has a lot of road debris you may want to make sure you have the road hazzard warranty Discount Tire offers. It's worth it. My biggest tip is BE PATIENT. it may seem like a simple repair but they have to make sure your tires are balance and torque to correct spec. You wouldn't want your tire to fall off . read more

Discount Tire - Shop - Tires Near Me - Houston, Texas

Terrible service the employees all walk like they don't want to be there. Went in for a new tire and when I received my car back my rim was all scratched up and they forgot to install my tire cap!. read more

Had my car serviced at pep boys for brakes they left off 3 lug nuts off my wheel!! My husband noticed when I got home and I brought it to discount tires and they place three nuts at no charge until I could get my originals back. Totally didn't expect for them to hook me up at no charge! Went back to pep boys picked up lug nuts and they didn't have a lock to remove the temporary ones placed by discount tires,prayed a bit to settle myself and drove back to discount tires and AGAIN they hooked me up at no charge and these guys are super nice. Had a different person help me in every visit and had the same excellent service!!! They are and continue to be my go to place for all things related to my tires! read more

I just stopped by to get air in my tires. There was a car in front of me and I guess I didn't come in the right way so he told me to circle around so I did and then he proceeds to call the car they came after me up after I've been sitting there waiting. I've never had this problem at the other location! I know he saw my car there first and of course I'm upset because now I have to wait longer read more

I was trying to match a price that I found online, which I couldn't BC Mr. Jonathan was freaking rude and kept trying to argue with me. I don't know how he is the manager with such bad costumer service skills. I called the store by 45 and 242 and they were able to help me. read more

Had tires rotated and they did an awesome job I've purchased several wheels and tires here at this location the manager Brian is very helpful been dealing with him for awhile always very professional great location read more

I stopped by because I had a chronic tire issue. While they repaired it I watched the guys work. I was amazed at the team work that they displayed in replacing tires. They were a perpetual machine working like a fine swiss watch. OUTSTANDING JOB GUYS!! Thanks for renewing my excitement for the best damn tire company in Texas. read more

I came here for new tires and knowing that I would get the quality of merchandise that I needed. It was busy yesterday despite the rain, but they completed everything within the timeframe I was quoted. This location is clean, organized and plenty of seats while you wait. I received great customer service, and I'd definitely return- I'm a repeat customer. :) read more

I've always had great customer service from this chain but today, this employee went above and beyond to make sure that it was going to be safe for me to leave the store today given the condition of my tire. Long story short, I was driving with a spare tire on and the store didn't carry my specific tire. Jonathon, an assistant manager, made sure that I would have my specific tire in first thing Monday morning. In the mean time, he put a brand new tire from another manufacturer on just to last me for the weekend, knowing I had a lot of driving to do. His exact words we're "we'll make sure you're safe before you leave." This is just an example of why I will forever be a customer of Discount Tire and refuse to go anywhere else. read more

One sunny morning as I was driving to The Woodlands for work, I heard one of my tires flapping and hitting the side of the car. This isn't really the best noise to hear while going 65 mph on I-45. As I switched lanes, the flapping noise stopped to my relief... only for a yellow light with a "!" and a little squiggly line to turn on in my dashboard. Of course, I had no idea what it meant at the time, but I knew it wasn't good and decided to get off at the first exit possible. Since it was probably less than .1 miles away, I had to swerve, cross 3 lanes and barely make it off the freeway to the feeder. I knew it was my tire when I was slowing down for the red light and my car was struggling to move. But! To my delight, Discount Tire was waiting on that exact corner with an angelic, heavenly glow and Handel's "Messiah" playing in my ears. I was able to get my poor car into the parking lot and checked my indeed-flat tire. DT was able to get my tire fixed in about 30 minutes, and they were professional from the beginning to the end. Even though the tire was a little pricey, they were able to match the tire/tread to what I already had, and even gave me lifetime insurance (which includes replacement and free rotation), which I think is worth it. There also seemed to be a lot of people waiting in the lobby area (did they all have flat tires, too?), but I was glad to be in and out, and on my way to work again. Thank you, DT, for saving me from an otherwise horrible morning! read more

Been in a jam numerous times with flat tires and discount tire has always been there for me. They are not your ordinary high pressure up sale people either. If you need a single tire they have you covered read more

Great location. I made an appointment and I was in and out in 35 minutes!!!! They even called me to let me know that I left my umbrella behind. The only disappointment was that my fave employee Jonathan was not in when I was there. But the employee that helped me was knowledgeable, professional, and nice. read more

me and my wife was having a emergency our tire blew out not one of them even asked if they could help with anything i mean come on i get it was closing time but damn y'all don't give a damn about people being stranded read more

Discount Tire - Tires Near Me - Houston, Texas