I was disappointed with my experience. The prices seemed much higher than expected, and it felt…read morelike they were adding unnecessary charges to increase the bill.

Greatest mechanic shop in the area. Been taking my cars here for a couple years now, before I would…read morebounce around from mechanic to mechanic but ever since I tried these guys out I haven't trusted anyone else with my cars. They're experienced and honest, they don't overcharge and remember they're a business not a charity. 100% recommend you bring your cars here.

On July 28, 2025, I brought my vehicle to Humble Tire & Automotive for a routine oil change. I had…read morealso used their services for my previous oil change and returned because of the excellent service I received from two particular technicians. Unfortunately, upon my arrival, those technicians were busy, so a different technician handled the service. Based on his interactions--asking the other techs for guidance--it was clear he was either new or unfamiliar with the specific requirements of my vehicle. The facility allows customers to observe the service right in front of you, and I watched as the new technician drained the oil, lowered the vehicle, and added new oil. He then indicated the service was complete. While I noticed that something about the process felt different from prior visits, I couldn't immediately identify what had been missed. As I paid, I asked the technician I was familiar with whether they also check fluids during the oil change. At that point, the technician who serviced my car admitted he had forgotten and went back to add washer fluid. Two days later, on July 30, I realized what had actually been missed: the oil filter had not been changed, even though this was included in the service I paid for. I immediately called the shop. They insisted the oil filter is always changed, but I assured them this had not been done and offered to return so they could inspect it themselves. When I arrived later that day, the two original technicians--whom I trust--removed the oil filter, confirming it was indeed the old, dirty one from before. I took a photo and sent it to my husband. The original technician falsely claimed that he had changed it. I told him I had watched the entire process and saw otherwise. I emphasized that while I understand mistakes happen, I do not appreciate being lied to. The filter clearly had not been replaced. As I was leaving, my husband called and suggested that we should at least be compensated for the inconvenience--either with a refund or a free oil change. I agreed. Since I was already out of the parking lot, I called the shop. After multiple attempts, someone finally answered--who turned out to be the manager/owner. I explained what had occurred and informed him that we were requesting compensation for the incomplete service and inconvenience. Instead of addressing the issue professionally, he implied I was lying by saying the filter was theirs. I reminded him that I'm a returning customer and they had performed my previous oil change, which their records could confirm as to why the filter was theirs. When I suggested compensation, he responded dismissively and said I was "incorrect," claiming a filter can last through two oil changes. I explained that such a claim was unacceptable. He then made an offensive and generalized statement: "You people always want something for free." I was shocked and offended. At no point did anyone at the shop offer to make things right, outside of changing the filter at my request--I had to advocate for myself entirely. I calmly explained that I wasn't demanding anything unfair--just suggesting reasonable compensation for a service I paid for and did not receive. The owner said I should've asked for a discount instead of something free. I replied that it would have been good customer service for them to initiate that offer, especially given it was their mistake. I went out of my way to return to the shop after being out of town, simply to have them complete a service they should have performed correctly the first time. He continued referring to me as "you people" and eventually offered a mere 10% discount--while still speaking to me in a rude and condescending manner. When I told him I didn't appreciate the way he was speaking to me, he talked over me and finally said, "You people can just go do business elsewhere. We don't need people like you," and then hung up on me. I have never experienced such unprofessional and disrespectful customer service. I remained calm and respectful throughout, but I was treated as though I had done something wrong for simply expecting quality and honesty. I still believe compensation is warranted--not only for the mistake, but for how poorly I was treated. For the record, I have visited this business three times--twice for my vehicle and once for my husband's. Each time, we were paying customers. Our money has always been good. Their service was not. This experience has shown a complete lack of integrity, professionalism, and basic human decency. I will never return to this business, and I will not recommend them to anyone else.

Reasonable priced. Great people. Fast service. Been using them for years. Air up tires, repair…read moretires, state inspection

Family owned tire and wheel repair shop that gets it done fast like a NASCAR pit crew. On this day…read morethey diagnosed a cracked aluminum rim, sent out for repair and had me rolling the next day for $130, vs $2000 for a new wheel. Good value and honest work. Previously I brought in flat ATV tires for repair and replacement. Happy with all work at this shop.

I came in for a tire change due to a flat and they got me in and out super fast and efficiently!…read moreNot only was it amazing service but it was super affordable!!

These guys saved me! I ran over a screw very late in the day and needed to get it fixed before…read moremorning. My daughter had a field trip and I was chaperoning --no time to wait til morning! I called and explained my dilemma. They were closing within 15 mins of my call. These guys waited for me and had a tire ready as I pulled in. They had me back on the road in less than 10 mins. I could not be happier with the service, selection and treatment!

Came out of the blue to get 2 flats I had replaced for 65$ each on my truck not bad at all quick…read moreand good service only took about 20 minutes and he even t rotated my tires, would definitely recommend this place I will for sure be back if I ever need a user tire again they got my business as a satisfied customer!

This tire shop is AMAZING! I give them 5 stars across the board! We were headed out for Easter…read moreweekend and my husband had a bubble in his front tire! The manager Shakeel Maredia went above & beyond trying to assist us! He got us back on the road! So pleased with the service!

I bought new tires and didn't realize the tire was gonna rub against the wall of my 4Runner. I…read moreImmediately took it over to Big Tex and they were able to get me in within a couple days and install a level kit and front end alignment. All shocks were replaced.The price was very reasonable and the turn around time. Excellent.

"And they say that a hero could save us, I'm not gonna stand here and wait. I'll hold onto the…read morewings of the eagles, and watch as we all fly away" Thank you Nickleback for introducing us to the true meaning of Ripley's. One upon a time, out of a place deep deep in the gates of hell and sewers, one of the worst types of human cruelty decided to target my truck and steel my catalytic converter. Leaving me with a truck so loud that when driving home, every other truck was trying to get me to race it. So I ended up at the Toyota dealer who told me that I'm number 127 in line to get it replaced and the wait would only be 1 month. What da!? So I left it there to wait, wanting original parts. I can do this right. Then on a follow up call 2 weeks into the wait they confirmed that the wait will be more like 3 month. Three months?! As in 1,2,3? Also known as one, two, three? Just no. There has got to be a better way. So I call my usual mechanic who referred me to another mechanic who does custom work and they go by the name of Ripley's. I call and I said, "how long?" They said "5 hours". I said "what!" They said "um hmm" I said "go pick it up at Toyota". 1 hour later my truck is at Ripley's. 5 hours after that I get a text saying, "blah, blah, blah, Done! I'm like, " what? " They like "yeah". So in pure disbelief I zoom on over there. And there she is... glistening in the sun, with even a new anti-theft converter cover. My lovely vehicle that identifies as a Truck; was there waiting for me. And Tommy, the owner of Ripley's, was standing there with a red cape with a big "R" on his chest and my set of keys. He saved the day from a horrible 3 months of doom. From 3 months to 5 stars! THE END... And Prosper.

I took my 2017 Mini Cooper Clubman to Ripley's for a muffler delete and left extremely satisfied…read more Tommy, Alex and the crew took really good care of my car while performing the delete. I highly recommend Ripley's and will definitely be back if and when my vehicles been some tlc.

Needed a patch for my tire and they did just that!…read more The guys were nice and even filled up my other tires with air. Good pricing too!

Since moving to the area four years ago, Mr. G's has been my go-to spot. The service is…read moreconsistently fast, and the customer service is nothing short of phenomenal. This time, they even surprised me with a mug basket for my birthday. I'll be a loyal customer for life!

My tire pressure light in my Lexus always blinks and then stays on, even after replacing the…read moresensors. I had taken my car to 2 different tire and wheel specialists and they couldn't fix it. While the mechanics at Stars we're doing another repair, they noticed the tire light and said they could fix it. We were doubtful since the other places couldn't fix it. He took the time to research it and after reading the owner's manual figured out the problem. For the first time in months, the tire pressure lIght is off! The staff at Stars take the time to figure out the problem and fix it. They don't just do the minimum. Plus the prices are fair. I highly recommend them.

Coming home from the airport, we had a tire go flat on the freeway nearby, so we pulled off and…read morewere changing the tire ourselves in the parking lot. We were rudely approached by a man sternly yelling from the other side of the lot "Hey hey hey, you can't work on it here" - he then told us we had to go to the next parking lot over, Or pay $50 to have them change it on-site. (mind you the tire was completely flat at this point as we were already in the process of changing it.) While I wouldn't have minded paying the money & honestly probably would've given them more money if they offered to help and/or didn't make us pay before working on the car. The manner the owner went about the interaction was distasteful at best. The worker who was assigned to work on the car for us was very nice and helpful- and was able to change the tire In about 15 minutes with the proper tools. Maybe they're better with appointments and more specialized work, but from our experience, I can't recommend them. Not sure who pissed in the owner's cheerios, but a few classes in communication & customer interaction would be beneficial.