Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

I have been been going to Kenneth's Complete Car Care for 15 years & have all of my vehicles…read moreserviced there. The people at Kenneth's are always polite, professional & experts at what they do. I have never been disappointed in their service In either their mechanical or body shop! Kenneth's is the BEST car center there is!!!

Very personable and kind staff who made my experience at the tire shop easy and stress-free from…read morestart to finish. They greeted me warmly, explained everything clearly, and took the time to answer all my questions without rushing me. The service was quick, efficient, and done with great attention to detail. I truly appreciated their honesty and professionalism throughout the visit. It is rare to find a team that genuinely cares about their customers. I will definitely be returning and highly recommend this shop to anyone needing reliable tire service and friendly, trustworthy support every time I need help again.

We went in for a simple tire rotation, the gentlemen helping us was polite but the owners are…read moreTERRIBLE! First the price was $40, then it was $10 extra for the lug nuts, no big deal...total we were told would be $50. When we went to pay they jacked the price up to $100 and were completely rude about it. Snapping at us having attitude. Those owners need to learn how to treat their customers!!

Had two tires put on here a few weeks ago and when they installed them they scratched both rims…read more See pics,

Over price for a used tire and bad customer service. Will not be going back again I only got the…read moretire because I needed it and couldn't wait any longer

Front staff, estimator, and manager are friendly but that's their one and only star (I will give…read morethem that). After this is goes down hill to the point in which I can't believe the painter, quality personnel or even management would accept such poor quality work and even think it's acceptable to pass on such work to anyone. I attempted to have a tailgate replaced here and finally on the either 4th or 5th rejection of poor quality just threw in the towel as clearly they don't care or I would have had a quality product returned to me for a ~$3500 job of a new replacement tailgate. Multiple times I had to point out dents, dings, chips, runs in the clear coat, runs in the base coat, areas in which primer is still showing, orange-peel, and dirt or foreign particles embedded in the base coat, each time after I was told it's "ready" to go... The issues were never resolved and it's clear each time they only just tried to cover it up. I don't think they even attempted to PDR or glaze it for profile until I pointed all the dents out on round 3 I think (which still was never fully resolved). The quality of work is some of the worst I've ever seen and clearly no one on their quality side cared either. You would think at the 4/5th time one would look to make sure there is no runs in the paint as that is basic knowledge / quality for a paint job. They finally got what they want however, that of me out the door because they just can't do it and I got tired of them trying 100 times / paying out of pocket for a rental.

Had my car fixed , it is a 2024 Venue. Was first told might have trouble finding the parts, but…read morewow!!! Came out awesome!! My car was only 5 weeks old and looks like I just drove off the lot. Thank you!!! Monica

I had a good experience here. I purchased my tires at a different location and I got the warranty…read more(honestly getting that warranty is a game changer) so I had popped in because my low tire pressure light was on. Come to find out that I had a nail in my tire that they patched for free (warranty) and if it couldn't be patched, they would have replaced it for free. They also price match, so don't let their online tire prices deter you. Additionally, they have mobile service at this location and can meet you at your location. Great service with Zach on this visit.

After going to 3 different mechanic shops and having a rough day from a car accident , Javier…read moreAcevedo took care of business. I had a very frustrating day and couldn't hold back any more and started crying (kinda embarrassing) but Javier was very compassionate and assured me I'm not alone in car issues , that they can take care of my wheels and explained everything very concisely and professionally. Wait time was very short, comfortable waiting area and Javier was the first and last person I spoke to for my car. (Sorry for the novel) but this was genuinely the best customer experience I've ever had Thank you Javier!

I went just to get an oil change and they messed up 3 of my tire sensors, with there free tire…read morerotation. They just kept trying to sell me stuff. My wife went 2 weeks ago to get a nail in the tire plugged, they told her the front brakes are worn. Now both the front and rear are worn. Just onre thing after another trying to sell something and it took 2 hours just to change the oil. I would not ever go back here and suggest no one else do the same. The place is just trying to rip people off. I tried as the business owner suggested to call but all they did was try to sell me something too. Instead of fixing the sensors they broke, they tried to sell me more at a discount. Wow!!!

10/10 for my first time at NTB (National Tire & Battery). Very professional and fast. Mr. Will, the…read moremanager, was extremely nice and made sure I was taken care of. I usually don't trust people working on my Tesla, but I had no issues at all. I'll definitely be coming back!

I was here for the second time In a long time for a change oil , first time I buy tires , this time…read moreonly oil change , the work was in a decent time , but front desk costumer service is not friendly or welcome , front desk costumer service not friendly at all , I don't know if this is how their operated , just giving our feedback .we love the company because is there for years . Hope next time will be better costumer service .

I gave them a second chance do to the owner/operator reaching out to me…read more But I encountered more of the same. Upon walking in the door he looked right at, said not a word and continued on to complete a bit of small talk with another customer. He walked into his office and emerged after about 3 minutes and extended the same unfriendly and gruff greeting and information gathering I had on my first visit. Once again I was left standing at the desk feeling like the man didn't want my business. On the first trip I thought the interaction was due to me having a company vehicle. The maintenance is managed by a 3rd party and I understand that the payment turn around may not be desirable, but on this occasion never mentioned it up front. Same reaction. The guy is fairly short with just about everyone that walks in. I don't know if its a cultural thing or what with him, but his customer service and demeanor has solidified me never returning and never recommending this business for service. I wish the ladies and gents under his employment the best, if he's this way with strangers and customers I cannot imagine how challenging it is to with or under this person.