Alex was great! He kept me informed/updated as my car was in the shop. I can appreciate his…read morecustomer interaction with me. My tires were done in no time and I was back on the road. Thanks Alex!!

Outstanding !!! I was so pleased that I went there , Glen was amazing , took care of me smiled…read moreand everything an owner would want for one of their employees to do. Thank you guys you did an amazing job on the front end alignment and how to treat a customer.

I'm late in acknowledging the great service I got from the folks at Fox River Tire over the…read moreholidays. I want to add to positive reviews and all those who are lookin for tires and service know what a great help they were to me. I'm sure when I went there looking for a spare doughnut tire for my 2007 Honda Odyssey with 180,000 miles they could tell that I had just got a set of new tires and wheels and it wasn't from them. We had gone to Discount Tire as their prices were a bit lower and family members had gone there. Very busy place but new tires and wheels were installed that replaced my run-flats that came with vehicle. We had gotten a price from them about getting a doughnut rim and tire (did not have one because we had run flats) which was around $350. When we picked up van that day they were very busy again and after waiting 10 min asked to get us key so we could go. On getting to vehicle we noticed that black lugs had been used on new nickel wheels. We called when we got home and was told that that is what they used and would be replaced the next morning if we didn't like how they looked!! Job would take 20 min. No appt needed. Next day my husband got there early. Only a few cars being worked on. After over an hour of waiting and watching customer after customer come in for tires and our van still waiting to be taken in my husband complained about wait. He was told that these were emergencies and they would eventually get to us. He asked to get correct lugs to do change himself and was told he would need to purchase new set and get refunded when we returned black ones. We had just spent over $1000 the day before! We swapped out lugs and took others back for refund. We then had to find a wheel for spare which was $$. Almost as much as one tire and wheel. Honda and a couple other tire places said try junk yards. We found one for $50 in very rough shape which should have been a red flag as these tires are stored in an inside compartment but we were PO at prior tire store and wanted to save a few bucks. I had called and spoke with Kevin at Fox Valley Tire who offered to get tire and put it on our rusty wheel. After my husband then the folks at the shop ground off rust a tire was ordered based on wheel size. When it came and was put on the wheel it did not hold air and leaked. Possibly due to all rust. They tried to seal it to tire and that worked. We took it home and when my husband tried to install it it was way too large and could not begin to fit. We had been given the wrong size wheel by the junk yard!! Once again trying to save a buck. We now had a specially ordered tire that did not fit. We sheepishly called Kevin back and explained that it was totally our fault that wrong tire had been ordered and installed. Without a hint of an "I told you so" he said he would see what he could do to get tire exchanged which he was able to do. We ended up paying what we would have from the start but learned several valuable lessons. One is sometimes the big chain stores may have better prices but your on your own once they get your $. Another is that sometimes you should do research and give local, well established business a first look and maybe pay a bit more for great customer service. I know I will and then to acknowledge that experience where others can benefit themselves and they in turn can support our local businesses. Thank you Kevin and crew... In passing I would like to mention an article that appeared in Herald before Xmas about a local man who was driving down Randall Rd with his children when one of them noticed what looked like paper $$ blowing on side of road. The man stopped. He found more $ and a wallet with ID. When the owner was contacted he was of course happy especially when he learned that that of the $500 that had been in only $20 was lost. That man was Kevin Rather that post a detailed review for Discount Tire I will try and reference this review. Thank you again Kevin and Co.

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Brett and Mike Waid did an excellent job on diagnosing a problem on my f150. It was a fuel pump…read morerelay module and I just read how that problem has caused many headaches $ for mechanics and car owners because many times they'll put a new fuel pump in then 2 days later this issue pops up. When this module starts to go bad it will Intermittently work before it totally goes. If you think Belle tires is only about tires, brakes and oil changes, you're sadly mistaken they're a fully equipped garage with qualified experienced mechanics. I will definitely go back to Belle tire in Montgomery il for any problems in the future

If I could give this Belle Tire location zero stars, I would. Absolutely pathetic customer service…read moreand management. I made a 12:00 PM appointment specifically for an alignment. The GM, Bob, personally checked me in, so there should have been absolutely no confusion that I had an appointment and was waiting for my vehicle. I then sat there for TWO HOURS, watching customers who arrived after me get serviced while nobody bothered to give me a single update. Bob, the GM who checked me in, never once came over to explain what was happening or why my car hadn't been serviced. Eventually, I had to go ask for a status myself. Another technician--not Bob--finally looked into it and told me I had somehow been marked as a "drop-off." How does the GM personally check in a waiting customer with a scheduled appointment and then have that customer entered as a drop-off? After wasting two hours of my day, they finally told me they couldn't perform the alignment because of wear on one tire. It took TWO HOURS to determine that? If the tire prevented the alignment, someone should have inspected it shortly after my noon appointment and told me immediately. The most unacceptable part is the complete lack of communication and accountability from the GM. Based on my experience, Bob's handling of this was completely incompetent. A general manager should be making sure customers are taken care of, not checking them in and then apparently forgetting they exist while people who arrived later are serviced. Belle Tire management should seriously evaluate whether Bob should be running this location because service like this does nothing but hurt the business and drive customers away. They certainly lost my business. Unprofessional. Disorganized. Incompetent management. Two hours completely wasted. I would NEVER recommend this location.

Heard about Belle Tire while watching the Chicago Blackhawks..they are a sponsor and their name is…read moreon every players helmut. Walked in for a quote and they gave me a printout of of 6 different tire types along with prices. No high pressure sales pitch which was nice compared to other places I went to. Went back during their Black Friday Sale to compare prices and was surprised that I could not get a rebate per tire...bonus! I prepaid the tires and made an appointment for a later time. Very convenient. When I went back for my appointment,they took me in immediately which was great considering this location is very busy. They told me it would take about an hour so I waited in their waiting area where they offer complimentary coffee. During the tire installation they also do a complimentary wheel alignment test. In a little over an hour I was driving out with 4 new tires and a wheel alignment. Great service and professionalism...now I hope my new tires last another 60k miles!

I've been coming here for years, and Joe has always been helpful and professional…read more Unfortunately, my experience with Drew and others there was the complete opposite. I dropped my car off on Monday for a scheduled inspection and didn't receive a single call or update all week. When I finally stopped in on Friday, Drew told me they wouldn't be able to do the work because it required engine work. I understand if a shop can't take on a job, but waiting until Friday to communicate that is unacceptable. A simple phone call from Drew or anyone on the team would have saved me an entire week of waiting.

Professional, courteous, service. Everyone was great and helped me to understand what was being…read moredone. Been coming to this Belle Tire location since it opened and very satisfied with their service. Waiting area is clean and comfortable.

Terrible company DO NOT TAKE YOUR CAR TO THIS COMPANY. TOTAL failure. They have the worst service,…read moreI took my car for a engine light service and since January 2026 and it's August 3 2026 and they still haven't found the way for my engine light to go away. I have spend over 6k and they keep on saying it is something new. No way to contact corporate or anyone else other then the store since no one seams to give any other information. They do not care for customer satisfaction. They just take your money, I tried to be more then patients but at this point they are just totally ignoring me.

I've been bringing my vehicles to Bunge's for well over a decade. I've typically found them to be…read morestraightforward in explaining the situation with my vehicle, prompt in doing the work, and good at communicating the status of the repair or service. Over the years, I'd come to know the guys at the counter well and they had built up some trust with me. For this recent service, I had obtained a quote from a local dealership of $460. I typically would go to Bunge's to avoid paying "dealer" prices. When I told the man at the counter the dealership price, he said that he'd match that price. In the end, the total cost of the service came in at $451 (just below the dealership cost). I'm thrilled that they matched the dealer price and I was able to support a local independent business. They even gave me a ride home after I dropped off my car.

I was a long term customer, over 10 years. We had the family vehichles serviced there…read more My last service was two simple items. One they did not do at all (bleed brakes), the other they returned the car reassembled incorrectly, other systems now not functioning, and new parts broken by the tech. Additionally the very high bill is not itemized with the labor rate & hrs vs parts. The owner only repeated his techs excuses and not serious about fixing the issues or explaining the bill. Beware! All the signals are here. I will not be back unless it's the free tire rotations that come with the tires i bought here years ago. Will not spend another dime at Bunges

I had all the front end suspension & brakes replaced by a shade tree mechanic…read more When I got it back I was having unusual ABS problems. Took it to Firestone cause they're close. Kuba, master technician performed a brake diagnostic and found one of the speed sensors cocked, thereby providing faulty data to the ABS computer. He fixed the sensor and voila, no more ABS shenanigans! I was just about done using this joint because of their rigid policy's, guess I'll give them another chance! Kudo's to Kuba!

Do not take your car here for more than tires. They do poor work and even use re-built defective…read moreparts. Even if the work is under warranty they will tell you there is still a charge for something else related to same problem. Stay away. You will have to bring the car back.

If you want great honest service, this is the best shop! Years ago, I took my car to a different…read moreshop and they told me my front end needed a lot of work. went to see "the boys" and got an honest answer for a boatload less. I've been a loyal customer since shortly after they opened the shop!

I see all these good reviews but how come I bring my 2018 Honda CRV get a oil change tell them it…read morewas misfiring also they said they fixed it a month later my head gasket blew while I was door dashing