I have a new pickup. The tires weren't purchased here, but they happily repaired at no charge. I assure you they will be where I go when the tires need replacing. read more

We have purchased our tires at this store since moving to Denton 6 years ago. The last set about a year ago. I received better pricing from Costco but maintained our loyalty with this store location. I called them last week to schedule an appointment to rotated my new tires. The earliest appointment available was this Thursday at 11:30 AM. I arrived 15 minutes early to check in. After checking in, I was told that it would take a minimum of one and a half hours for them to get to my vehicle. This is a simple tire rotation with a prior made appointment that they gave me. Their response....do you want to schedule another appointment? Is this a way to treat a loyal customer with a appointment ? I'm done with this No Customer Service attitude. Taking my business to Costco!!!!!! read more

Worst Place Ever! They got me to never go to any Discount Tire EVER! I went to the one on loop 288 They lost my locking lug key. (Whoops Sorry) So I thought let me try a new location to get two new front tire which I had bought from them a couple years ago. They went from $150 for 2 tires up to $200. No big deal. But you could turn old and old people cant stand that long in the line to HELL-o NO Regard or NO respect for the customers . (Managers fault) they have a look like there doing you a favor enTIRE time (True but Im paying for that.) and then I found the same 2 tires at a different store for $120 . I went to cancel the order and Mr. Urgent got in a hurry now "Ill MATCH that he says" No thank you. Screw me once shame on you. Screw me twice I don't EVERY come back again! My bad I had to go back today my Moms miscommunication took me to this back yard location. They Stood us in line and told us a 3 hour wait. still waiting. The kids in the Shop hard working as Hell they are Hustling. But the new Trend with Large chain companies treat people like crap and over charge for every thing and low pay for employees! This use to be a Great Company when there was only one in Denton and they had a dedicate team to get you in and out with in an hour. Screw me once shame on you! Screw me twice I don't EVERY come back again! read more

Told me 3 hrs to get new tires put on.. I waited patiently. Then it was 2 more hours!! That was ridiculous.. no consideration the the customer!! This place sucks. read more

I've been using this location since they moved from their Lillian Miller location. One advice when using Discount Tire is to make sure to have an appointment. Sometimes they can get really busy and don't have time to take care of walk-ins right away. It's nice for free tire rotation whenever I purchase new tires from them. Management is very responsive to anything that went wrong and are willing to rectify it. read more

I went to Discount Tire to get my tires changed about five months ago. My Lexus wheels require a locking lug nut key, which I provided when they did the service. Fast forward to today when I needed to remove a wheel--my key was gone. When I went back, the staff admitted they threw away my lock key and then casually offered to "happily order me a new one"... at my expense. Excuse me? You lose my property and then expect me to pay to fix your mistake? Absolutely unacceptable. A shop that handles something as important as wheels and tires should take basic care of their customers' property. Instead, I'm left stranded and out of pocket because of their negligence. If you value your car or your time, think twice before trusting this location. read more

I always come to this place because people like Dakota makes it so much easier he is just the best, always caring about you and your car and he always make sure you walk out with a smile on your face kudos to Dakota! read more

Was there at 7:40, 20 minutes before open and was second in line at the door. Watched thirty cars go in and out for as small as tire rotations and wouldn't do my vehicle. If you want to waste time this is the place to go. Was told I'd be in by time frames that weren't met. Was told so much garbage it was a complete waste of my morning at about 9:30 I left and am now writing this review. Do not go to this one. Go to the million other discount tires that operate more soundly. read more

The service was fine and they got me in and out pretty quickly. I understand it's not their fault but all the construction and traffic in the immediately surrounding area is horrible. Also, it would be nice to have a coffee or even water while waiting, but this location doesn't have either. Discount Tire almost always has both. read more

Came in to patch a nail hole in my tire, left with a broken wheel stud and no explanation or apology.

Went there with a friend to patch a nail in their tire, found out my truck also had a nail. Got them both patched in an hour for free! Even though they seemed busy, we hung out at the QT next door and they got it done ahead of their expected completion time. read more

Absolutely Great Customer Service from Cody! I had a flat tire on the way home from Norman, Oklahoma around midnight. The tow truck came out and put a doughnut on and also informed me that my other rear tire was in bad shape as well. I pulled into discount tire about 6 AM that morning and waited for them to open. Cody came out, greeted me, took all of my information and started to look for me a set of tires for my car. Unfortunately, they did not have the Michelin tires that were previously on the car in stock so he found me a comparable match. The match were not in stock at their store. Cody made a few calls to the surrounding stores and found a set of tires that would fit my vehicle. He took his personal vehicle and traveled to Flower Mound to pick up the tires for my car brought them back and install them. The entire transaction took less than an hour and a half. I highly recommend discount auto tire of Denton! Ask for Cody he will definitely get you in and get you out. read more

Discount Tire - Blown out tire - Tires Near Me - Denton, Texas

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Holy cow!! 2 adults, 2 teens, 2 dogs all headed to Colorado when the car started wobbling. Found this discount tire (we have used them forever) and we're in and out with 4 brand new tires in 20 minutes! Efficient workflow, focused work crew. Logan the lead in our bay was great and we couldn't be a more appreciative family. Back on the road in less than 30 minutes. We are grateful. read more

Very honest and helpful. I lost and they found it! They even shipped! I soothingly recommend them for tires and service.

When you take the time to order tires online, pay for them, make an appointment and then show up on time for the appointment, you shouldn't have to stand in line 5 people deep while they are helping people decide on tires while looking at all the different options. Then when someone does become available, they answer the phone and then help those people find tires while people are standing in line 15-20 minutes. They should have one of the kiosks designated for online orders, drop-offs and pickups. Then have a person designated to helping people that have taken the time online, so they don't have to waste time in the store. If you drop your vehicle off and then come back you have to stand in the same 5 people deep line just to pick up your vehicle. Their whole system needs to be overhauled. A self-service kiosk to check-in and drop keys would be a welcome addition. What really got to me is them answering the phone over and over and helping those people while we are just standing there waiting. I have used them for years but not sure if I will go back anymore. Their service is just not what it used to be. read more

Very slow service. We came in there were two people ahead of us. We bought tires here last year and came to get a rotation. After an hour and a half the chairs are all filled and still the car was sitting there. I complained and it is in now. That's ridiculous to have to wait that long; it will be two hours before I am out of here so I rate this as poor service. They have lost a customer next time for my tire needs read more

I've already reviewed this location but apparently there are two pages and this one is the claimed page. So most of what I have to say is the same, although my latest visit was during COVID19. I came by on a Monday at 4:30pm without an appointment and I knew this was not ideal, but I was juggling a few too many things to be able to guarantee I could make an appointment and with my commute I was lucky to be able to do this at all. This was my first visit to any of their locations since the pandemic and I saw them forming a line at the beginning of the driveway to check people in. They got my name and what I needed and directed me to park. It's difficult for them to social distance with the wind being a bit loud, but they were wearing masks. Maybe about 20 minutes later I was checked on, they checked my tire pressure and mileage and gave me the opportunity to stay in my car or go to the waiting room. I chose to go to the waiting room where the AC was working extremely well! They had redone the waiting room where every seat was social distanced and that put 5 seats outside, there were markings on the floor and they were no longer offering bottled water. They have plexi glass up directly in front of the registers but I noticed while the layout promoted social distancing among the customers that the customers were subconsciously doing their best to close the gap with the employees. Considering the entire waiting room was packed and there were several people outside, I consider myself lucky that this whole thing only took about an hour and fifteen minutes. I normally come first thing on a Saturday and am usually out of there in half an hour or less, with or without an appointment. Though I would say if you need to replace all your tires, an appointment is necessary. Location wise this is easy to get to on the corner of University and I35. Even better, it's easy to exit as you can exit onto the access road or you can take advantage of the linked driveway between businesses and exit onto University from the gas station. I really thought the staff was doing a good job juggling the crowd and were giving good service. As I said in my review from the other page, this is the crew from the old 288 location that relocated here where there is more space. It's my favorite Discount Tire crew of anywhere I've been and I find them to be honest and efficient. Now if you've never been to a Discount Tire and are considering, the best tip I can give you is to get the warranty. You spend the money once when you are getting new tires, but end up with free rotations, balance and air pressure checks for the life of your tire! When a tire needs to be replaced due to damage (got a nail in the wall, dammit) then you're paying less than $25 as long as it still has tread. Fantastic deal! When I purchased the tires brand new they were $65 less (per tire) than my dealership and were for 60k miles instead of 45k. To me, that's a no brainer. I also appreciate that they are located all over the country. This means I'm in the system and don't have to remember how old my tire is or when I got my last rotation. I have OCD tendencies so I set reminders in my phone 6 months after my visits, but they also send email reminders. Anyway, if something happens to my tire at work or while travelling, I can easily find a nearby location and all I have to do is provide my phone number- so easy! If you're on the fence, you can check out prices on their website or call them. I'm glad to have them here and recommend! read more

Discount Tire - Social distancing - Tires Near Me - Denton, Texas

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I have had 3 experiences with 3 different discount tire shops in the last 6 months (lucky me right). They have really stepped up their game this place runs like a machine. Specifically their customer service. Exp1: Dec 2021 I had a puncture on a badly worn tire. All were due to be replaced. They matched a price for me and got me in a Goodyear. They checked out my spare too. (Foreshadowing) Exp2: Feb 22 I must have hit some debris on the highway and popped one of my new tires. Had to change it in the freezing rain. Spare had to go on. Discount tire warranty on the new one and they completely put back together my tire change parts kit and put the spare back under the car. I didn't even ask, I just assumed they wouldn't. Exp3: May 22 low tire pressure one morning. Must have run over something. I'll add that I drive over 1000 miles a month. My local store was slammed and couldn't get me in with my time constraint. They aired me up and they made an appointment for me at a store on my way the next morning. Now I am here in the waiting room and my car is already in a bay getting flat fixed. My appointment was kept and it everyone here has a smile on their face. I know tire shops suck and we rarely need them on our best days. They have my respect. Nice work guys. See ya next time. read more

I had an object in my tire and needed to be at a very important appointment by 9am.... They got immediate in and out and I made it to my appointment 20 min early.... That is excellent customer service! Thank you! read more

Discount tire recommended me the WRONG tire and it messed up my alignment on my car. Don't recommend. They also BENT my wheel during service and blamed me. My car was PERFECTLY fine before bringing it in. Wouldn't take my vehicle here as it has caused me a TON of money. I now need a new wheel, rim, alignment. This place SUCKS! read more

Customer service depends on how receptive you are to their suggestions, which, per usual, is usually going to cost you more.

I am consistently pleased with the service at this Discount Tire location. They are always very friendly and helpful, and as a woman I do not feel they suggest unnecessary upsells or attempt to rip me off in any way. They are always done with the job before the estimated time frame and the waiting area is clean and comfortable. I have no complaints! read more

I like the online appointment system. The employees are nice. However I took it for a flat and they said it was not reparable. Something about it being too big or something? But I took my car to another place and they're like "this is such an easy fix discount tire was just trying to scam" LOL read more

I ordered my tires and made appointment for install. Simple and fast. I arrived for my 10:00 appointment this morning at 9:45. I wa a little concerned because it was busy. But by 10:37 I was on my way with new tires. I drove on the interstate to test the ride and it was perfect. read more

This was ny first experience with Discount Tire but won't be my last! I was sent to them by another local company because of my truck's oversized tires. I called and gave a $25 deposit to order replacement tires. They called me when the tires arrived and we scheduled an installation appointment. After giving me a military discount they found an issue with the tire rings for which they promptly ordered replacements. Because I had scheduled an installation appointment they had my tires on about a hour after taking my keys. Expecting it to take longer I dropped it off and grabbed a bite to eat. I really don't like being in stores and was grateful for their swift and professional service. My entire time standing inside of the store was less than 20 minutes (most of which was spent waiting in line while the staff was stuck dealing with an old lady who seemed to be an unhappy person to begin with). Great experience! read more

Excellent service ! I highly recommend this dicot t tire , they are fast and friendly .

I took my car to Discount Tire today and had the best and fastest service ever! I literally just parked my car and Andrew approached me before I even entered the building, he was very helpful and made sure to offer the best customer service! I will definitely will be taking my car here for service from now on. Thank you all for the great work!! read more

If you want to be hassled into buying tires your vehicle doesn't need please go there. Had a young man come out to my car and talk trash about the brand of tires on my vehicle. Extremely unprofessional. Stated that I needed four new tires when current tires only have 30k on then with zero patch work. Quoted me $1200 for the four tires that they didn't even have in stock. I feel like because I'm a woman he was trying to take advantage of me. Which I've seen a lot from these types of businesses. Went to my dealership got my tire patched for free and reaffirmed that there's still life in my current tires. read more

It depends on what staff member I get to help you so I'm just tell you what you want to hear but then they try and overcharge you want to comes to warranty they find a way of not being able to give you the warranty so you have to buy a new tire if you go to get it patched your plug make sure they re-balance it and watch them the guy took the tire off the rim said he didn't do it and then never balanced it and bring it to the managers attention and then I want to argue go to a different discount tire don't go to this one read more

Quick and reliable service. Scheduled an appointment for 4:00 super last minute. I was in there for 20 minutes tops to switch out my wheels. Thank you Breydan and all the guys in the shop! read more

Came in today after my car got a flat yesterday. Cameron was amazing and super helpful in explaining all the different options I had and figuring out which one worked best for me since I had been carrying around an 11 year old spare. There was quite a long wait but they had comfortable seats and free water. read more

I always go here all the time whenever I need to get my tires changed and the 3 times I've needed to patch my tires!! Highly recommend coming here for your next tire repair or change!! read more

OMG!!! If only a fat zero could be left for a rating. My poor first responder after a 12hr shift went to Discount Tire to have them check on a slow leak on a tire. They took the tire off and attempted to sell her a new tire instead because the tire has been plugged before. She proceeded to decline on the new purchase but they REFUSED to reinstall the tire that they removed. She then threatened to call the Denton Police and that's when the DT Manager directed the salesman to install the spare tube in its place to get her out of the store as a matter of "DT Policy". To be VINDICTIVE, DT dismounted her (subject) tire and left it in the trunk fully dismounted.!!! This is where LA Tires from Denton came in to the rescue. Not only did they fix the slow leak but checked tire pressure on all tires and put everything back that DT dismantled and left in disarray. Thank you LA Tire!!! Shame on you Discount Tire!!! You're only great at selling new tires tires and hide behind "safety" and doom and gloom tactics to sell them; including resorting to holding first responders HOSTAGE by removing their tires and refusing to put them back on upon their request. read more

Made an appointment for Monday at 11am a week before to have new tires put on our RV. Customer service rep said they would be ordered and ready for the appt. When we get to location in Denton, TX they proceeded in getting ready to put new tires obut then find out the tires had not been ordered. Why does one make an appt for a certain tire if they aren't going to be there. Not happy. Update- the store manager contacted my husband and made it right. Thank you. read more

I completely agree with Manda... I'm so glad they moved over here by Rayzor Ranch in Denton! The customer service and work here is superb! Highly recommended! read more

Sincere service and great staff! Thanks again Brayden!! I recommend this location and will be back for future tire purchases.

I have never had a single problem with any DT location. Been a customer for years. Just bought 4 new tires for my Porsche Cayenne. Next morning had a low tire. Figured I had a nail since I live in a new, under construction, sub-division. Took it in for repair. They said the rim had a small crack in it. It wasn't leaking before I had the new tires installed. They said "sorry, they should have caught it when they installed the new tires, but there is no way we damaged it". I have watched how they toss the rims up onto their machines, however, I have no way of proving they cracked the rim, but I didn't have a leak until they installed new tires. I had just put new tires on my wife's car, and with this purchase, I have spent over 3K with them in just the last few months. They eventually turned it over to their insurance company. The insurance company emailed and said, in their opinion, Discount Tire is not liable, and denied the claim. They have lost a long time customer. read more

Went in this morning for a warranty on one of my tires and received EXCELLENT customer service from Jacob Kizer! We were well taken care and I look forward to using discount tire for all my future tire needs! read more

Went in to have my tires rotated on my wife's vehicle, I knew going in that they were worn but were well within specs to still be in service. None of the tires were leaking air or had any abnormal wear but the "helpful" person decided that I needed new tires and he was going to try and scare me into buying them. He seemed shocked when I told him no and I was going somewhere else. I went to a discount tire at a different location and they were happy to help. Stay away from this location. read more

These workers are the worst they don't deserve any stars. If I could give a negative number I would. Buyer beware. They took my wheel lock I called the cops and they would not give it back. I'm going through their corporate office which I suggest you all do. They also created a flat in a tire that was perfectly fine. They are shysters! Never use them! read more