This team is phenomenal. I know good culture when I see it and was thoroughly impressed with Carson, who went above and beyond to help me out with my tire sensors, and get all of my tires taken care of. What I thought was going to be a very expensive trip, ended with me walking out the door at zero cost. read more

I scheduled an appointment for 10:45 am on Wednesday, May 6, 2026 to have my tires rotated. My tires where purchased at Discount Tire in Tempe. For the first 15 minutes, a Discount Tire employee looked at my car and did a review. Then, he said my car would be ready in an hour. He said he would text me. I walked over to McDonald's to wait and drink an iced coffee. When the text said my car would be ready in 5 minutes, I walked over to Discount Tire. My car was sitting outside where I parked it. I asked for my keys and said I assume my car is ready since it's sitting outside in the parking lot. An employee looked and couldn't find my paperwork. He proceeded to say they could pull my car in to rotate the tires right then. I said no way. Give me my keys. I waited over an hour and they did nothing. They totally waisted my time. No apology, nothing. This location is terrible. read more

Carson extremely kind after coming from disappointing big o tires. Have a flat tire due to a huge nail. I was 5 of 13 people in line they got to me within 10 mins. He was immediately willing to support and put ease to my frustration. Big o tires could never! Will definitely come back to this location appreciate the customer service read more

We've always had a very pleasant experience with Discount Tire. I was driving and heard a scraping noise-- pulled over just to realize I had a full on flat tire and was driving on the metal of my rim! I quickly filled the tire back up and we drove to Discount Tire (the tire was flat again by the time we arrived). Serjio was who I spoke with, he was very friendly and helpful. He checked the tread on all 4 of my tires, and apparently CarMax completely screwed me over on my car. They added the wrong tires to my car, and removed the ones that came with it, for some odd reason. The tires were completely shot! Discount Tire was able to replace all 4 tires for under $1,000 and the car was ready in 45 minutes. When I noticed some leftover tire lube on them, another friendly worker scrubbed them for me before I left. A difficult situation made easier by Discount Tire! read more

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I have had nothing but positive experiences here. Brennan recently took care of me and getting my truck new wheels and he was more than helpful. I usually never write reviews, but I want it to be known that he is a VERY valuable team member over at this discount tire and is deserving of a raise, or something because he did spectacular. Always courteous, quick, and friendly. Sure, they're always very busy and sometimes it's a bit of a line to see the people up front, but what does that show about the services they offer? I'm telling you these guys are quality. Thank you again Brennan for your help read more

Discount Tire - Truck and tires - Tires Near Me - Chandler, Arizona

Richard is by far one of a kind employee! He cares for his costumers and I'll buy my tires only at the Gilbert and Riggs locations because of him. I don't know if these get read but if they do promote him! read more

They were supposed to keep one of the tires but didn't. The person replacing the tire gave one story as to why they didn't and the salesman gave another which sounded like bull to me. read more

Still offering great service! Great staff and product! Brian helped me get right in when my tire was flat. I was able to get it repaired and get a quote form tires! read more

Discount Tire - Very clean lobby! - Tires Near Me - Chandler, Arizona

I am beyond frustrated with the service at this location (Gilbert & Riggs). If you value your time, stay far away. I made an appointment thinking it would actually mean something, but they have zero respect for scheduled times. What is the point of an appointment if you're still left sitting there for hours while they ignore the growing crowd in the waiting room? To make matters worse, walk-ins don't stand a chance--they just seem to forget you exist the moment you walk through the door. The manager and the staff are the worst I've encountered. They are dismissive and clearly overwhelmed, but that's no excuse for the lack of professionalism. Good luck getting anyone to answer the phone, either; I tried calling multiple times and it just rings off the hook. OMG, it was painful to watch so many people just sitting there waiting while the staff acted like they didn't care. Save yourself the stress and go somewhere else that actually respects their customers. Would you like me to adjust the tone to be even more firm, or perhaps add any specific details about how long you were kept waiting? read more

Easy to deal with. Got me in and out. Very helpful staff who did not try upselling me.

chipped and curbed two of my four wheels while getting new tires put on Wouldn't recommend this location read more

I scheduled a tire rotation and balance service on October 24, 2025 through the business's website. The experience was great. I was in and out within 45 minutes of the scheduled appointment time. In addition, I was pleasantly surprised at the conclusion of the service to be informed there was no charge. The work was performed correctly and there were no issues. The employees were polite. I'd definitely return to this business based on this experience. read more

Aaron was amazing, he's customer service was the best, cared about our safety, budget and time table. ((Gilbert/Riggs) read more

Treated so well by the staff!! Timothy was a great help. In and out and very professional

I brought in a relative car; she is on a fixed income to replace two front tires. One of the advisors informed me that a stud was broken, and two others would not come off using their tool set at 85 ft of torque. He was clear that if any more broke then I would not be able to drive the car, He advised to get the lug/studs taken care of first. I requested they give a try, and unfortunately, they snapped off. The sent the car next door to brake masters, and I was expecting the worst. I was called that the car was ready, and brake master informed me that Discount tire covered the cost. This was above and beyond, they informed of the risk and even recommended fixing them first. It was 100% my fault and they covered it. I have used this location a few times and my experiences were always positive. Fair prices and honest team, I'm a lifetime customer and I share this with anyone looking for tires and related services. read more

I literally pass like three other Discount Tire locations to come here. I (unfortunately) have had to visit 3x in the last two years for tires and other maintenance. They employees are always friendly and service is quick! I typically call ahead to see if the tire I need is in stock/how long the wait may be. They are friendly on the phone as well. The waiting area is very clean and spacious. Prices are standard compared to other places I have been. read more

I purchased four new tires on Christmas Eve last year and it was a very smooth process and a great price. Their service was excellent and I was in and out of there very quickly read more

Outstanding customer service by Carson! Super professional, very friendly and the service was very quick!

Called ahead of time, made an appointment at 11:15am came in at 11:10am and waited an additional 15 minutes just for someone to talk to me at the counter THEN, didn't even get my car seen (keep in mind not even worked on) just started on until 12:30pm which I had to go to the counter to remind them and during waiting saw at least 3-4 walk-ins (so not even appointments) get finished before mine. Definitely don't recommend this location. read more

Had a slow leak in my left rear tire and they had it found and repaired before I could get back from a walk to McDonalds nearby. And they didn't charge me anything. Very friendly and efficient. Highly recommend read more

Went through the free tire pressure lane, inquired about a spare tire. Discovered my tires were losing chunks!!! I had a brand new set of 4 tires within an hour of making the decision for less than $500. Shoutout Nathan for helping me find the best price and in such a timely manner, considering I wasn't heading in for new tires at all. He was kind, courteous, timely, and I look forward to doing business again here when (and if) needed! read more

Carson went out of his way to help me with an issue on my tires. My service was EXCELLENT, and I was really made to feel like a valued customer. This is rare these days. I wanted to put in writing how much I appreciated my help today, as it really was above my expectations and did help me a lot! read more

Discount Tire is my go-to business for tires. It's really great to have a Tire business I can trust. Today, I went to Discount, fully prepared to replace a tire that had some curb-damage to the sidewall. Upon examination, they told me the damage was merely cosmetic, and that the tire didn't need to be replaced. Their honesty is greatly appreciated. read more

3 weeks ago I had to go to Discount Tire on Gilbert and Riggs for a large bolt in one of my tires. They ordered the replacement tire from their distributor and this is when things got a little sideways with the delivery of the tire due to issues with FedEx. Unfortunately it 3 weeks for me to get the replacement tire put on my truck, due to issues with FedEx. I wanted to give KUDOS to the store manager Andrew for going above and beyond in resolving the issue and ensuring that I was completely satisfied with their customer service. Thank you Mike E. read more

I see why this business is busy, I loved it. Got my Supra's tires balanced a few weeks ago but it didn't quite fix the vibration. A couple weeks later (got busy) I made an appointment, I checked in, they tried it again didn't quite do it. So they tried flipping the tires, that worked! But they saw I paid for a service and It didn't get done right the first time (nobody's fault) and they didn't charge me at all for the other two services and their time. They fixed it and handed me my keys with a smile. Not to mention they are great to all their customers and served them at the highest level. It was so welcoming! I love to see that. If you are irritated cause of wheel issues TREAT THESE GUYS GOOD. We need businesses like this around. I don't expect free stuff ever but they had so much integrity it was incredible. GO HERE FOR YOUR WHEEL & TIRE NEEDS. read more

They were extremely helpful in helping me fix my TPMS sensor and getting myself back on the road. Will be coming here when I need to replace my tires read more

Major update!!! I hope this helps anyone who's weary on tire shops. Our tire pressure sensor light was flickering on and off about 5 days after the new tires, went back in to see if by chance they damaged it with the newly replaced tires. Fortunately they didn't and it was just a dead sensor, but Ian (the manager on duty) replaced it for us! Was quick & very thoughtful. Ian deserves a raise as well. Thank you guys for listening to our concerns and appreciate the help. read more

I just asked them to install tires for my Tesla and they completely messed it up. Fixed by other place. I won't go back to this place again.

Had tires and rims installed on my C8 and the service was excellent as usual. Andrew the manager and his staff are first rate. I will always use Discount Tire for tire and wheel service. And the price was very reasonable. read more

Thank you Gavin H. for helping us with our tires! We pulled up not even realizing our tire was basically flat and he took the time to not only fill our other tires up, fill our spare tire up, he went ahead and put our spare on in under five minutes. We have a long day ahead of us and his eagerness to help us + get us on our way quickly was so appreciated, thanks again Gavin!! read more

Got a flat on my way to Phoenix from Tucson and had to swap on my donut. Stopped here and they patched my tire free of charge and were very nice. Would recommend giving a place like this your business and will definitely go back if I'm in the area. read more

I went in right before they closed and needed a patch for my tire. Brian did an assessment of my tires and saw the gash but also saw that I needed all 4 new tires. He also that I had a teacher license plate. He gave me a great deal and made sure I drove away safe. Brian told me about how the Discount Tire Company values educators, education, and the education of our children. I would recommend any Discount Tire, but come into Gilbert and Riggs location to see Brian. read more

I really like Discount Tire because they do what they promise. I purchased 4 Continental tires back in July at a Discount Tire in Las Vegas and this past Sunday one of my tires was quite low, luckily a handy man was able to put my spare on and advised I had a slow leak, I vaguely remember debris in the road on Friday that could have compromised my tire. I was alil worried because I misplaced my original receipt. But when I called Monday all my worries were lifted, my tire warranty info was in the computer here in AZ, and I was told I was good. I decided to walk in today (Tuesday) around 2 pm and they were done with my car by 3:15 pm, super efficient. The guys working are very nice and helpful. 10/10 would recommend. I only paid $40 for the new warranty on the switched out tire. What a blessing! Thanks Discount Tire, you guys are awesome. read more

Their online platform is easy to use. I ordered tires and booked my appointment through the website. I arrived to a customized welcome. There was no waiting and the team was ready for me. Their customer service skills are phenomenal and the true reason I chose them. read more

Amazing tire shop!! Can't go wrong. I wish I had the names of the gentlemen that took care of my Lincoln. A 25+ yr old SuperCoupe with 37k miles & original tires. The wheels were STUCK On! They gently got them loose & popped out by hand the expensive center caps that are no longer available. We were hesitant to take this car anywhere but so glad we entrusted this Chandler store. They even wire brushed and cleaned the hubs prevent future problems. Their Attention to detail and going above & beyond to do a perfect job was impressive. They worked on my car as carefully as my dad would have. I would give 10 Stars if I could. A great team at this store with a great attitude to do a great job! Highly recommend! read more

Discount Tire - They Wire brushed it clean!!! - Tires Near Me - Chandler, Arizona

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My tire pressure light had came on and I put air in and by the next day the light was on again. I arrived to discount tire just after the gym, I waited in the lobby a bit to be helped but I was reassured someone will be with me momentarily. It was nice seeing the sense of care and urgency in getting helped. Once I was greeted and explained my problem, the serviceman walked with me to my car scanned each tire and went over everything with me. He also educated me on wheel locks, which I had no idea was a thing and located the keys to unlock them. Afterwards we went back inside, let me know how many cars were in front of me and had me sit and wait. It was also nice I received a link to track when my car was being serviced and an estimated finish time which was accurate. My car was ready and I was told there was a wood chip in my tire which they repaired and filled all my tires with air for FREE!! I felt very taken care of, and I left happy and satisfied with their customer service. It was nice being so well taken care of and being respectfully educated on little things like wheel locks and the state of my tires. I will be going here again! read more

My tire was leaking, I went to somewhere fix it before go this place. Still leak. So i got here, I told the guy what happened, he said we will fix it. Then told me I need replace tires. My car only 27000 miles. He tried sell the wiper blade. I understood nobody want to the work is free. I said fine, I hope fix my tire well. This is my 3rd days fix my tire. I paid $40.96 for replace wiper blade. After 40 min, he told me they can not fix the tire because another company work on it. Why you don't tell me before? I asked him. He said I didn't know. I just want to the manager know that. This is not good service.Understand the job before he sale me wipers. Waste my time and money. read more

Discount Tire - Tires Near Me - Chandler, Arizona

I was so impressed by a young man named Clayton that works at this location. He was prompt, courteous and polite. He went the extra mile by checking my spare and making sure my lug nuts were safely tightened before I left, as I had to wait for my tires to be shipped there the next day. Great service and professionalism from every employee that I came in contact with! read more

These guys are a class act. Heck they they lives with their expertise and attention to detail on each and every car. Thanks discount tire!

I had a valve stem blow out from a nearby car wash. I called discount tire and spoke to Robert at this Gilbert rd location in Chandler AZ; he assured me that the situation would be okay. I called roadside assistance and was towed to this location discount tire. When I showed up; Robert (red shirt) approached me and asked if I was the sir he spoke to on the phone as I replied yes. He was quick to get me in; I had no more worries that things were not going to work in my favor. He had me out of there less than 30mins as the job didn't require but a few minutes to complete. I was very impressed; I have been to this store before and they are super consistent with good service. I appreciate how well they took care of my situation. read more