Super fast and great price. They gad me in and out back on the road in 10mins Discount with Cash!read more

While traveling from Texas to Louisiana with moth my RV I had two blowouts. They came to my aide…read moreand had me back on the road in no time. Thumbs up to theses guys.

John was a great help, will help you with your vehicle and help you find the right tires…read more Planning on getting my next tires from here as well.

Poor work provided. Appointments at 4 or after not recommended. Will try to talk you out of…read morescheduling your appointment at that time. Will not provide service at their best just to rush and close. Got an alignment and saw how the worker was checking a tire while checking out. Drove to the parking lot across the street after rcvn services to see what the working may have been spraying over, found a nail in the tire the worker was spraying over/chkn. Assuming because they were ready to close he did not find it important to mention the sight of the nail. Went back the following week to get the nail removed and have another alignment done. In btwn time I lost absolutely no air from the tire per psi. After rcvn the tire repair my tire began to loose air the same day per psi. Returned the following day to have the tire checked and instead of fixing the poor repair they claimed there was a new puncture. Without trying to explain the type of puncture/show it, they insisted I should get a new tire and that they could not repair it. I cannot wait to clear and close my account with Firestone.

Staff is always very friendly and talks to you before they do anything. Gives a cost analysis that…read moreis usually good for 30 days

No place like Silsbee Modica Bros. Always willing to go above and beyond on anything. The last of a…read moredying breed of true old school customer service.

After relocating from California to Texas, we began noticing a severe vibration coming from the…read morefront of our commuter car. The vibration was present at all speeds but became much worse as our speed increased. Since traffic here routinely moves at 80+ mph, the issue quickly became impossible to ignore. We were concerned that the wheel bearings or other major suspension components were failing. Over the past several weeks, we took the car to multiple repair shops and received recommendations to replace everything from all four shocks and struts to wheel bearings, brake rotors, and other suspension components. Before committing to thousands of dollars in repairs, we decided to make one last attempt to properly diagnose the problem and brought the car to Mike Smith Auto & Tire. After speaking with Justin, we immediately felt like we were being heard. He took the time to listen to every concern we had, and one of his technicians even drove the car at highway speeds to experience the vibration firsthand--something no other shop was willing to do because of "insurance reasons," despite being located just minutes from the highway. When the technician returned, Justin invited us into the shop and walked us through the diagnostic process. With the car on the lift, we spun all four wheels and quickly discovered the real culprit: all four tires were severely out of round. They had developed high and low spots, causing the vibration we had been chasing all along. It was surprising that no previous shop had taken the time to inspect the tires before recommending extensive suspension repairs. Justin and his crew were straightforward, knowledgeable, and, most importantly, honest. They never tried to upsell us on unnecessary repairs and only recommended what was actually needed. While we didn't purchase new tires that day because these still have several thousand miles of tread life remaining, there's no question where we'll be buying our next set when the time comes. Thank you, Justin and everyone at Mike Smith Auto & Tire, for your professionalism, honesty, and willingness to go the extra mile. It's refreshing to find a shop that truly puts its customers first. We need more businesses like yours.

Jonathan, Justin and Ron provide excellent customer service. They are all very friendly, very…read moreknowledgeable and trustworthy. They have helped me multiple times with tire emergencies, oil changes, fluid flushes and overall maintenance of my car. Jonathan always works to find the most cost effective way to deal with my emergencies. I am so grateful to have found them and will continue to be a loyal customer. I highly recommend them.

Immediate help. Got my car in right away and has after diagnostics and repair had it ready the…read morenext day!

Excellent service! Would definitely recommend to anyone needing work done on their vehicle. I was…read moreable to make an appointment quickly and I know the job was done right. They even found a mistake Volvo had made from me getting it serviced a week ago. Grateful for them!

My experience with Christian Brothers Automotive is something that I will never forget. Took care…read moreof repairs to my vehicle and took great care of me. You don't find that kind of service a lot these days. I would highly recommend them to anyone. Thank you for your kindness and now I will be a loyal customer.

Initially was going to go to Firestone (last Friday) to drop my car off and get ac worked on. They…read moretold me it wouldn't be done till late this week. I decided to use Christian brothers for the first time to fix ac. I dropped car off yesterday and got it back today. Now just like any mechanic they're going to be pricey but their customer service made up for it. The older gentleman that checked me in was very nice and they even offered a ride to drop off and pick up from rental car place. I'll definitely go back when and if the time comes

Most amazing group of people you could ever find. They made you feel like family. I wouldn't…read morerecommend anywhere else if you are buying a vehicle.

This was the best experience I ever had getting a vehicle, never ant pressure to buy. They were…read morefriendly and knowledgeable. I would only recommend them to buy a vehicle from, unless you don't want the friendliest most knowledgeable people in the business. 5 stars for sure.

Great experience here, highly recommend…read more I would highly recommend them for vehicle service. I live about the same distance from most Volkswagen dealerships in the Houston and Beaumont areas. I read the reviews from previous customers and decided to make the drive to Beaumont (67 miles) to have a Check Engine Light evaluated on my VW TDI. I got there at 0730 Monday after driving through some nasty rain. First, I was able to drive into the service area, out of the rain and was pleasantly greeted by Andrea who said they would try to work me in since I didn't have an appointment. I was able to wait comfortably in their well stocked waiting area. I had internet, tv and a quiet place to relax. There were several customers who had appointments that were promptly taken care of. I was glad to see that they were taken care of quickly. Everyone there was super nice to me while I waited. I had settled in thinking I was going to be there awhile but Andrea approached me after about 2 hours and said my car was done, they had replaced 2 glow plugs which were covered under warranty (2012 Jetta) and there was no charge. This experience made my early get up, nasty drive and not knowing what the problem was very pleasant. I would definitely go back for service and will plan on shopping there for my next Volkswagen.

I went to there to buy at 2021 Jeep Wrangler Sport. I told NIck Sorenson that all I needed was GAP…read morebecause I did not have it on my current vehicle that flooded, I was upside down and would probably have to pay 2 car notes to keep my credit straight. NIck came back and told me my note would be about $520 I asked him if he added the GAP and he said no it would probably go up a few dollars. After a while I was called back to sign paperwork. I was told I was given DOTS to tell my car insurance and that I had oil changes too. I signed where I was told to sign and went home. I checked my paperwork again because I did not understand why my note was higher than I expected and I had put $3500 down. That was when I saw I was not GIVEN anything, I paid for it. They put all these extras on my note before I was shown my paperwork because my note was already high and nobody asked me if I wanted anything. I was given Appearance protection for $1495, Data Dots for $995, and a car care maintenance plan for $1500 on top of my GAP that I said was all I needed. That's an extra $3990 of fluff that I did not want or need. I called Thursday to talk to the Sales manager Devin about the extra $3900 in services I was GIVEN and he never called me back. I would have to be SLOW to agree to all these extras knowing that I put $3500 down, that ate up my down payment plus $400. I have not purchased a vehicle in the Golden Triangle since 2008 when I bought at 2007 Camry from Philpott. Since then I have driven to Houston to get a vehicle. The first time I get a vehicle from this area for convenience I am baboozled. I do not care to hear back from Doggett unless they are willing to redo my paperwork minus these un necessities. It cannot be buyers remorse when you did not know you are buying it. They have to paperwork put together where you sign saying you know you are buying these services but nothing was highlighted for you to see. I did not know what I was paying for and I did not want nor need these at all.