I bought a certified pre owned Toyota RAV 4 and it was the greatest experience working with the sales team who took care to make this transition the smoothest and less time waiting. Love It! read more

Requested engine photos of a car they have for sale there that I might be interested in and got no response. Made two requests. What is with these car dealers anyway, they all want to play some kind of game with you, why can't they answer simple questions..... read more

Purchased a brand new 2021 Toyota corolla on Monday, not even a week and had to return to dealership just to be told it was rodent damage and would need to file on insurance. I was trusting of my sales agent and now I am having to file a claim. Please be cautious when purchasing from here. read more

Philpott Toyota - Car Dealers Near Me - Nederland, Texas

My Rav 4 needed its battery replaced. My mother went and waited to have it changed for me, since I had to work. My car sat there for 2 hours without anything being done to it. It took 3 hrs to test and replace my battery. All while my elderly mother, who has to take her medicine on a schedule and cannot sit for that long without being in pain. This is absolutely ridiculous, unacceptable, and unprofessional. I will not be returning. read more

I have purchased both of my vehicles here with Ronnie as well as serviced them in their service department. Both times were an easy and pleasant experience. Their service department always has a smile on their face and even when I come in without an appointment and have to wait for a bit I am kept up to date on when my vehicle will be ready and what it needs. I will continue to purchase and service with Philpott Toyota!!! read more

My buying experience a Philpott Toyota was 5 Star from start to finish. Daren Granger, the General Manager, set the tone for what was an easy and seamless buying experience. Prior to coming to Philpott to serve as GM, Daren had sold me my first Tundra. He is a gentleman, polite in every respect, and extremely knowledgeable about vehicles. When it was time to trade in and upgrade to a new Tundra, I immediately called Daren and asked for his help.Once again, Daren guided me through the buying process. Because I live two hours from the dealership, I worked with Daren by phone and then he found the exact vehicle I was looking for. When I arrived at the dealership to pick up my new Tundra, every person I interacted with was friendly and helpful. Special thanks to Shelly for showing me all of the new features on my Tundra, to Chris in the finance office, and to the kind receptionist who greeted me with a smile. Daren has surrounded himself with an amazing staff who reflect his commitment to customer satisfaction. A million thanks to Daren and his team.I commend Philpott Toyota without reservation to any prospective car buyer. They will remain my dealership of choice for any future purchases. read more

Great friendly service we'll come back again!Got a oil change done less then 30 mins. Love the fact they do Multipoint Inspection. read more

Philpott Toyota - Multipoint Inspection! - Car Dealers Near Me - Nederland, Texas

I will say this was the easiest buying experience I have had with buying a truck. Charlie and Todd are awesome. My buddy bought truck the same day I did and had no intension on buying a tundra. That's how great they are. Good job guys. I will send more people your way. read more

Philpott Toyota - 2014 toyota tacoma - Car Dealers Near Me - Nederland, Texas

I brought my daughter's Toyota Tundra '03 which my husband bought from Philpott Toyota, brake light and engine light are on in the dashboard plus the front passenger tire is soft. And I want to know if there's a safety recall on this truck. I declined diagnostic because they're charging me $109. Justin Fredrick said the tire pressures are fine (but you can see clearly the front passenger tire is soft), he said no open recalls on this truck. Again I pointed it to him the soft tire, again he said they checked and tire pressures are fine. I didn't argue with him anymore because I know I'm just wasting my time; I brought the truck to Sam's and the tire pressure on that particular tire was 25 instead of 30. I tried to call Jason Monk, Service Manager but my call went to voice mail and I left a message. Update 8/10/2017 Gen Manager Darren Granger called me yesterday and ask for us to come back and waived the $109 diagnostic; there's some problems with truck and I have to pay a lot of money. We decided to trade the truck, bought a new Camry '17 for my daughter and we're very pleased with the service we received today. They compensated for the hassle that one of their Service Agents did to us Tuesday. Thank you all! read more

Very unprofessional practices here. Had agreed with a sales person to come and buy a truck for $23k. We agreed on the price and did a bunch of paper work over the phone. I then proceeded to book a hotel since i was driving in from Austin. Later i check their website again to make sure the truck is still for sale to notice the price was listed at $26k because $23k was a "pricing error." I did not believe this at all since the price was listed as $23k on every website they had it listed on and didn't change those prices until i mentioned it. Super unprofessional to raise the price to make a few extra bucks when a price has already been agreed on. In total, wasted a week of car searching believing this deal would work out, but instead i lost out on the hotel i paid for and ended up finding a better deal locally afterwards which worked out perfect in the end read more

Went to get my oil changed today for my 25000 mile service. This should have been my last free service. They wanted to charge me 130.00 for the oil change and tire rotation because I went over the 25,000 miles. They said they could have helped me out if I would have bought there instead of houston. I was living in Houston when I bought the truck. Bad business and crappy attitudes at this place. I'll never do business here again. They don't appreciate their customers. Now, off to change my oil myself. read more

I have a bloodhound nose when it comes to ouch salespersons. If I even get a hint of aggression , I'm out of there! Philpott was the easiest car dealership I have ever dealt with. The salesperson ,Arturo, was as easy going as they come and spent the time to explain every little detail of the vehicle. It took us several days to decide which dealership we were going to buy from and he was available by phone anytime we called him. The only reason I didn't give 5 stars is because of the speed at which their back of house operates. That could have been because it was over the XMESS week but I assumed they would know they were going to be busy. Having said that, it was still an enjoyable experience!! read more

The best place to buy a Toyota! The general manager will do everything he can to make you leave happy and is always running specials. The facility is also a relaxing place to wait while your vehicle is being serviced with free cookies, freshly ground coffee, and a playroom with tablets and TV for kids. read more

First maintenance on our new 2016 Toyota Tacoma. Only needed the tires rotated on this first maintenance.

Great quick service used coupon and called when ready. Offered transportation to and from dealership. Will use again.

My husband and I came in looking for a Toyota 4runner. We worked with Lisa LeDoux who was absolutely awesome. Very kind and worked hard to get us a good deal on the car we wanted. We definitely plan on purchasing our second vehicle from there. read more

Prior to going to Philpott I was told by several people that their sales service was not up to par. However, they related that it had been several years since they have been there to purchase a new vehicle. So it was the closest dealer to me I figured I would roll the dice. I was in the market for a 2016 4Runner, I had previously been there before to look at that particular car (manager was driving it "demo") however the trade-in they offered was insane (sold the car privately within 2 weeks for 8K more). Which I understand is out of their control on what they can take for a trade in. So after selling my car I called to make sure they had the vehicle on the lot prior to my arrival, the salesman told me a price and said he would have it on the lot at 2P when I arrived. I get there at 2, and ended up waiting a little bit because the sales person was busy. After he gathered his thoughts we took the vehicle for a test drive, and after that was over we were walking inside. I told him everything looked good, and lets go sit down and talk about the price (FYI this was a demo model with 5700 miles already put on it). The salesman told me he gave me the best price. He insisted that he could not come off of the price what so ever. I explained to him that the same vehicle (minus KDSS an added option) I can go to 4 places in Houston right now and purchase with 1-11 miles and $600.00 cheaper. The salesman told me to have a nice day, and walked away. He appeared to be flustered and was busy. Seemed disinterested in making a sale, and would not attempt to speak with me regarding the price of the vehicle. Subsequently I made the drive to Houston and purchased the same vehicle, again minus KDSS, for much cheaper. I cannot attest to their service department, but I can say that I would not purchase a vehicle from them ever. The place in Houston could not have been more honest, and attentive. Even though convenience is a factor when shopping for a vehicle, I can say with all honesty I would recommend making the trip to a larger dealership. read more

I came in specifically for a battery. I had to get jumped just to get here. I also needed to have an oil change and my tires rotated... I wait over an hour and the guy comes out to review the service. He says, ..."the battery is reading bad so you may want to get they looked at..." I SPECIFICALLY came here for a battery!!!! I asked MULTIPLE times for a new battery... When he reviewed the charges prior to services being rendered, I SPECIFICALLY ASKED, "Does this include the battery?" To which he said no, but we will check that for you. No apology. No nothing for wasting my time and my day. I am INCREDIBLY disappointed in their lack of professionalism and attention to detail. I will NEVER service (or buy) my vehicle here ever again. What. A. Waste. read more

Took our 2007 Toyota Yaris in for regular service. I already knew one of the brake lights was out, but they handed it back telling me everything was fine and charged me over 80 dollars that included oil change, tire rotation etc. Their 'multi point' inspection ticked the brake light box along with everything else as being in full working order. The brake light was still out and I called them back and left a message about it. Nobody bothered replying. What else did they not do that they claimed they did and charged us for?? read more

I decided to buy a new Toyota and went to Philpott upon the recommendation of a family member. I'm not one of those people that enjoys buying a car because the process takes so long. I reached out to Logan Wandell and he had the car I wanted ready and waiting for me. Ultimately, I bought a different model than the one I asked for originally but I feel like I received a good price and Logan was very helpful. read more

We just purchased a brand new 2015 Toyota Avalon. Talk about luxury! Talk about a great Sales Consultant! Shelly Beckett was not pushy, she was very knowledgeable, and when we drove our new car off the lot, we felt that we had made a new friend. Thank you, Shelly!!! read more