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Discount Spa Service

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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PH Pool and Spa Supplies - GIVE US A CALL 754-212-2135

PH Pool and Spa Supplies

(23 reviews)

$

I shop a few stores down at Publix and I never noticed PH. I'm glad I did…read more I went in and met John. I needed to upgrade my filter and pump. This is a costly item. I wanted to make sure I did business with the right people. I believe in the old cliche "measure twice cut once". I take that to mean check on the people who you do business with. I got a few referrals. Then I decided to give them my business. Robie the technician came out a did a great job. He takes pride in what he does and it shows. I'm happy I found these guys. John inside Robie outside great combo

HORRIBLE! First of all, I hired them to re-Diamonbrite my pool. They poured acid on the new…read moresurface and stained the entire bottom of the pool. For two months, John ignored my requests to fix their mistake. Didn't show up to appointments. Ignored my texts. When you try to call, their VM is full, so you can't leave a message. I finally went to the store, but Paul claimed he didn't know anything and was extremely disrespectful. Told me to leave the store after I asked for the names of the owners. Took my name and number and said someone would call me, but of course they never did. After spending thousands of dollars, I'm left with a huge stain the entire length of my pool. In addition... I hired them to clean the pool. They didn't show up for weeks and the pool turned green. Algae grew on the surface. When John finally did show up, he forgot to bring a vacuum. Really? He said he would go to the store to pick it up and come back, but he never returned. Again, I paid for a service which I did not receive. The list of complaints can go on and on. John seemed like a really nice guy at first, but once I paid in full and had an issue, they disappeared. Horrible customer service. Not professional. Unfortunately, it appears that the only way to resolve the issue is to sue them.

Discount Spa Service - hottubandpool - Updated October 2026

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