Do NOT purchase this spa cover if you are relying on the advertised warranty. One of the main…read morereasons I purchased this cover was the 5-year warranty, and when problems developed, the experience was incredibly disappointing. Not only did the underside begin failing, but the top of the cover is also deteriorating and crumbling. I submitted photos expecting warranty support and was told the damage was caused by chemicals, despite no testing being done that I am aware of. Instead of honoring the warranty, I was offered a replacement for an additional $450 out of pocket. What made the experience even worse was the customer service interaction. The person I was communicating with came across as extremely condescending and responded with comments implying I "obviously hadn't read" an article they had already sent me, rather than professionally addressing my concerns and questions. As a customer, I wasn't looking for an argument -- I was looking for a company to stand behind the product they sold and the warranty they advertised. Instead, I felt dismissed and blamed. Based on my experience with both the product deterioration and the handling of the warranty claim, I would not purchase from this company again and would strongly encourage others to think carefully before buying

They could answer the phone!!!!!!!!! Seriously don't even think about this business. I ordered a…read morespa cover from them and no one answered the phone and no calls returned no emails responded to. I had to call my credit card company to get involved and remarkably they responded by email after maybe 25 emails and Voicemails and text messages.

Hire this jerk so he can hire me and then I can lien your house and work on repossessing it. I feel…read moresorry for the homeowners since they are paying twice just to save their home.

This company is terrible! Shabby work! Dug a hole in the ground and left it for months. Three years…read morelater leaks all over the pool, no one around to fix it. Please do yourself a favor don't go near the company!

Jose returned my call within 3 hours. Came out the same day to evaluate my situation. Needed to…read morereplace a 30+ year old Jacuzzi filter system which was leaking for the pool/spa, and remove a 30+ year old jacuzzi pump for the built-in spa. Because the original equipment was so old, standards have changed over the years and Jose was able adapt and repipe what was necessary to incorporate a new Pentair filter system. Joe and crew were very polite, informative and efficient with no 'up selling'. Highly recommend!!!

Lakeview Pools recently completed a beautiful renovation of our pool, and we couldn't be more…read morepleased with the results. Jose, the owner, was wonderful to work with--professional, responsive, and attentive to our needs throughout the entire project. The team resurfaced and retiled our pool, as well as reset, cleaned, and sealed all of our pavers. From start to finish, Jose was punctual, fairly priced, and communicative. While we were away, he kept us updated with regular emails and photos so we could follow the progress. We are absolutely thrilled with the final result and highly recommend Lakeview Pools.

Very unprofessional company. No call backs after appointments even when messages are left. Never a…read moresmile from anyone! Going there for years should have known better. Believe me you can spend your money where your business is appreciated. Pool supplies and pool patio companies all over. You don't save money either unlike their slogan. Pinch A Penny is your local unfriendly business go elsewhere!

Guys in the place seem very knowledges on pools and help us with all the questions we had and gave…read moreus some good information to go over.

My experience with Superb Pools was an absolute nightmare. My pool was left in worst condition than…read morethey found it in. Avoid at all costs!! We moved into a new home that had a saltwater pool and wanted some work done, as well as find a company for regular cleanings. We wanted to have the pool light replaced, as well as have the tiles acid washed and the surrounding brick pavers cleaned. I was given a quote on Tuesday, and told that if I could approve and pay deposit by Wednesday, the work could be completed that week. We went ahead and approved the quote, as well as paid the 50% deposit. Thursday morning the work began on schedule and things appeared to be going well. We were told the pool needed to be drained below the light, but they drained the entire pool instead. It was initially not a big deal, but when they called and asked us to approve additional work since the pool was already drained, I should have realized then how this company does business. Thursday evening I received a text saying the pool was being filled overnight, and to give them an update in the morning so they could come back and finish up. I sent a text with a picture around 9:00 am. By about 1:00 pm when I had not received any response, I called and texted again. No response again. Finally someone responded and said they would be there by 3:00 pm. I received a call at 3:00 pm stating they were picking up the sealant and on their way. Someone arrived around 3:45 pm and put several bags of salt and chemicals into our pool. I could immediately tell that it was WAY too much salt, as it created a rim around the entire pool. The individual left about 10 minutes later with our pool looking absolutely terrible... lots of dirt and debris, a salty rim formed all around the pool, and the machine beeping saying there was way too much salt. I assumed they were coming back and would not leave their customers' pool like this over the weekend. Especially when they said the work would be done this week! After about an hour, I reached out with pictures and videos asking when this was going to be corrected. I sent numerous texts, phone calls, and emails over a two hour period. Finally someone responded and told me that this was completely normal and that the salty rim would be filtered out, and that the rest of the work would be done the following week! Keep in mind the machine was telling me our pool had twice the safe limit. I'm not sure whether they just do not know how to service a saltwater pool, or if they are just that negligent, but this company should not be trusted in your home. They also had the audacity to send me a bill for work that I had to hire another company to come out and fix/ complete. Our new company was APPALLED at the condition our pool was left in and has encouraged us to report them to the State. Save yourself the headache and avoid this company at all costs.

Do not trust this company! We have taken legal action against this company for our experience…read more Absolutely terrible company run by scam artists that do not know the first thing about servicing pools! They damaged our salt chlorine generator, drained our pool without permission, put 3x the maximum amount of salt allowed by the generator, and blatantly lied about the service they performed. My pool and pavers was left dirtier than it was before they started the job, and we have had to hire another company and spend money to fix their negligence and mistakes. Instead of acknowledging they did anything wrong, they would rather go to war with their customers. We filed a credit card dispute with American Express, and they are attempting to illegally workaround the dispute by hiring a third party collections/ lien to threaten us. We have hired a lawyer and gotten law enforcement involved for this matter, as this is highly fraudulent. Considering they continue to stand on their job well done, please review the photos and videos of our "acid washed" pool and pavers and judge for yourself. We are looking forward to exposing all this company's games.

The most professional Pool company I delt with. Very knowledgeable in pool automation, pump…read moreoptimizations , vacuum cleaners. Absolutely amazing job! Thank you Eric and team

Great pool company who are very knowledgeable, helpful and who respond to all our pool needs…read more From addressing the water, to pool pumps and my salt system. Always respond in a timely manner and help resolve any issues that arise.

On going problems with this company. They mark of that they…read moreare providing full service on the pool. This is never achieved. Tiles are never scrubed down. It looks like they just dump in some chemicals in the pool and leave. They do not return calls when there is an issue with service. Chemicals not balanced properly at time. Never back flush or rinse the filter. I can not recommend this company. They fall short on customer service.

Started off strong...ended weak. The price seemed right, were local and a new business. Over…read moretime, I had to call to confirm that serviceman was even coming. Had to end contract as left premises without closing baby guard gate. Response was, "Well that's why we have insurance." Poor.

Absolutely the worst pool guy you could ever hire. The whole experience was horrible. The guy…read moreclaimed he could refinish a pool and handle all the new pavers. Larry is the worst contractor I have ever seen in my life, and a below average pool refinisher. Where do I start? The finishes are horrible, my pool is leaking and the guy wont respond. Save yourself the money, NEVER use this guy. If I could give him negative stars I would.