Regular pool service with occasional upgrades, ie pool shock, salt conversion, etc…read more Val is great, always responsive and incredibly knowledgeable. I appreciate Val because he always explains why he's recommends certain things when I ask. I've recommended Val to neighbors and friends and will continue to do so.

Family Pool Cleaning is the best most dependable and reliable service and is fair with the price…read morefor all the services provided!!

I had a problem with a leak in my pool and so I got a quote from this company and to date I have…read morenever had any problems. And I also hired them to install underwater lights to give my pool a futuristic design. The team was very receptive and careful with my yard. After completing the job, they cleaned everything in such a way that if I didn't know they had worked on my house, I wouldn't have known that a company practically renovated my pool. Thanks MasterTouch!

BE FOREWARNED!!! All they have master is just disappointments even with the city department. We…read morehired them 2yrs ago and have yet to finish the spa in Deerfield. Always excuses and personal issues. We try working with them multiple times in- emails and pictures. However at the end of the day they are a team of incompetents. Will update this review with the new company that will fixed the mess they have created.

My experience with Superb Pools was an absolute nightmare. My pool was left in worst condition than…read morethey found it in. Avoid at all costs!! We moved into a new home that had a saltwater pool and wanted some work done, as well as find a company for regular cleanings. We wanted to have the pool light replaced, as well as have the tiles acid washed and the surrounding brick pavers cleaned. I was given a quote on Tuesday, and told that if I could approve and pay deposit by Wednesday, the work could be completed that week. We went ahead and approved the quote, as well as paid the 50% deposit. Thursday morning the work began on schedule and things appeared to be going well. We were told the pool needed to be drained below the light, but they drained the entire pool instead. It was initially not a big deal, but when they called and asked us to approve additional work since the pool was already drained, I should have realized then how this company does business. Thursday evening I received a text saying the pool was being filled overnight, and to give them an update in the morning so they could come back and finish up. I sent a text with a picture around 9:00 am. By about 1:00 pm when I had not received any response, I called and texted again. No response again. Finally someone responded and said they would be there by 3:00 pm. I received a call at 3:00 pm stating they were picking up the sealant and on their way. Someone arrived around 3:45 pm and put several bags of salt and chemicals into our pool. I could immediately tell that it was WAY too much salt, as it created a rim around the entire pool. The individual left about 10 minutes later with our pool looking absolutely terrible... lots of dirt and debris, a salty rim formed all around the pool, and the machine beeping saying there was way too much salt. I assumed they were coming back and would not leave their customers' pool like this over the weekend. Especially when they said the work would be done this week! After about an hour, I reached out with pictures and videos asking when this was going to be corrected. I sent numerous texts, phone calls, and emails over a two hour period. Finally someone responded and told me that this was completely normal and that the salty rim would be filtered out, and that the rest of the work would be done the following week! Keep in mind the machine was telling me our pool had twice the safe limit. I'm not sure whether they just do not know how to service a saltwater pool, or if they are just that negligent, but this company should not be trusted in your home. They also had the audacity to send me a bill for work that I had to hire another company to come out and fix/ complete. Our new company was APPALLED at the condition our pool was left in and has encouraged us to report them to the State. Save yourself the headache and avoid this company at all costs.

Do not trust this company! We have taken legal action against this company for our experience…read more Absolutely terrible company run by scam artists that do not know the first thing about servicing pools! They damaged our salt chlorine generator, drained our pool without permission, put 3x the maximum amount of salt allowed by the generator, and blatantly lied about the service they performed. My pool and pavers was left dirtier than it was before they started the job, and we have had to hire another company and spend money to fix their negligence and mistakes. Instead of acknowledging they did anything wrong, they would rather go to war with their customers. We filed a credit card dispute with American Express, and they are attempting to illegally workaround the dispute by hiring a third party collections/ lien to threaten us. We have hired a lawyer and gotten law enforcement involved for this matter, as this is highly fraudulent. Considering they continue to stand on their job well done, please review the photos and videos of our "acid washed" pool and pavers and judge for yourself. We are looking forward to exposing all this company's games.

To be fair, we had just purchsed our home and started service with this company, and the invoices…read morewere being sent to an email account that was not being monitored on our end, so we were unaware there was an outstanding balance. As soon as we realized it, we immediately paid the balance in full. they simply stopped servicing the pool, and we did not realize until the pool had already started turning green. When we called to resolve the issue and restart service, the representative demanded immediate payment over the phone by credit card for FUTURE services which was no big deal for us, but we simply requested a secure online payment link instead as they had just done for us, as I was not comfortable verbally giving my card information over the phone, but she refused. There was very little professionalism or customer care shown during the conversation. In addition, we repeatedly asked them to inspect and address equipment issues multiple times throughout service, and nothing was ever followed up on or repaired. Most disappointing was the complete lack of urgency after explaining that we had Mother's Day plans with multiple mothers and children coming over in just a few days. At that point, we were simply looking for help getting the pool back in shape quickly, but it was clear they did not care about retaining us as customers. Poor communication, lack of follow-through, and poor customer service overall. Please consider another company. Regardless, we asked them to upgrade our aqualink system to a newer one, never got a quote. Fix or replace heater, never got a quote. Price replacing our pool deck and waterline tile, never received a quote. In this economy, we are paying alot for all kinds of services, with your pool you have options. Choose wisely.

First of all, they were contracted to start in August. They didn't start until January based on a…read morenumber of excuses. The finished color was uneven and blotchy on the bottom and sides of the pool. Blue pool paint was splashed on the pool deck and, unbelievably, on our garage doors which are nowhere near the pool! I assume they were cleaning their equipment at a faucet located there. We never received the warranty they promised us. Very unprofessional to say the least!!!

We had an absolutely amazing experience working with Romance Pools on our pool and patio…read morerenovation! From start to finish, the entire process was smooth, professional, and even enjoyable -- which is saying a lot for a major renovation. What really stood out was how convenient and seamless everything was. Romance Pools truly is a one-stop shop -- from the initial design consultation with Daniela to picking out tile and finishes, their team guided us every step of the way. It was such a relief not to have to coordinate multiple vendors or worry about sourcing materials ourselves. Their expertise and attention to detail were evident in every phase of the project. Anytime a challenge came up (as they always do in renovations), they had the network and know-how to address it quickly and effectively. Their relationships with skilled contractors made it feel like no problem was too big to solve. If you're thinking about renovating your pool or patio, don't look any further than Romance Pools. They make the entire process effortless and deliver exceptional results!

Pool is beautiful. Total transformation from old brick pavers and faded ugly old pool to gorgeous…read morenew patio and more contemporary style pool. All workers and staff were helpful and responsive. Pool manager, Gabrielle was great. Design service was really convenient. A bit more expensive than other estimates but we feel it was worth it.

My regular pool guy was sinking me with unnecessary costs claiming I needed a new pump for my pool…read more I had no lifesaver UNTIL I spoke to owner Darwin from Brave Pools. He rescued me from those nasty pool sharks I had nipping at my heels! Darwin was kind enough to go to my second home and access the problem with the pump which was just the motor. He also saw the o ring was leaking water and he fixed that problem. The pool guy sunk me for a new filter and o ring replacement 2 months ago and never mentioned it was leaking water. Darwins HONESTY and efficient service was top notch and he saved me half of what my rip off pool guy quoted. To me that is a blessing. I am so happy I called Darwin from Brave pools. He really saved my ship from sinking! In this world today its tough to find HONEST RELIABLE people that really are there for their customers and not for the dollar bill! Darwin is one of these people. Would I refer Brave pools for anyone with pool needs? You better believe I would. I was treated fairly, wasnt ripped off and now have a new pool man for whatever my pool needs may be. Thanks so much Darwin for replacing my pool pump motor and not drowning me in debt!

Brave Pools did a great job installing a new pool light. It wasn't an easy job as the previous…read moreowners used concrete sealing in the cord. I had called around to separate different pool places but they were not accessible. Brave looks was responsive, on time and did what they said they would do. Thanks for the great job, guys!

Complete Pool Service maintained my pool for over 7 years so when I moved into a new home I asked…read morethem for a quote to build a new pool. Brian, the owner, provided the quote based on my design requirements and explained the entire process and time requirements so that there were no surprises. The pool is complete and includes a salt water system, heater, sun deck, travertine deck and a great fountain and light display. I highly recommend Complete Pool Service for all your swimming pool needs. They will be maintaining my new pool just like they did with my last pool, it's worry free service. Highly recommended!!

Brian and his whole team treat our pool like their own. My husband was out of town during recent…read morehurricane and his team came a day early and advised me how to drain pool which I wanted to do in anticipation of storm. I didn't even call them and they proactively came on their own. Complete Pool Service has been servicing my pool for 4 years and they are great. Thank you Brian and team!

Jose returned my call within 3 hours. Came out the same day to evaluate my situation. Needed to…read morereplace a 30+ year old Jacuzzi filter system which was leaking for the pool/spa, and remove a 30+ year old jacuzzi pump for the built-in spa. Because the original equipment was so old, standards have changed over the years and Jose was able adapt and repipe what was necessary to incorporate a new Pentair filter system. Joe and crew were very polite, informative and efficient with no 'up selling'. Highly recommend!!!

Lakeview Pools recently completed a beautiful renovation of our pool, and we couldn't be more…read morepleased with the results. Jose, the owner, was wonderful to work with--professional, responsive, and attentive to our needs throughout the entire project. The team resurfaced and retiled our pool, as well as reset, cleaned, and sealed all of our pavers. From start to finish, Jose was punctual, fairly priced, and communicative. While we were away, he kept us updated with regular emails and photos so we could follow the progress. We are absolutely thrilled with the final result and highly recommend Lakeview Pools.