Excellent service from Nicole and the office staff on the hearing aid. Recommended if you are in…read morethis area.

Very professional staff & modern office. Meredith, the audiologist, was very thorough and asked…read moremany pertinent questions before performing the hearing test, which was done in a "quiet booth" for my 91 year old mother. After the test, she explained the results, options and made a recommendation, which was quite different from her prior experience (8 years before). My mother agreed with Meredith, who then made the mold of her ear. They called when the hearing aid was ready; this visit was with the other audiologist, Eric. He was just as thorough in explaining the use and care of my mother's hearing aid, then fit her and programmed it using the computer, which fine tuned it to the right level. Eric patiently answered all the questions my mother asked him. So far, I am pleased that my mother can now understand everything I'm saying to her without having to repeat myself! I'm sure our other relatives who come to visit her will be pleasantly surprised. The location is 1 block off of the Parkway exit ramp (exit 135) if you're driving northbound. If coming southbound, you just go around through the intersection. The waiting area is clean, with more than enough comfortable seats. There were plenty of open spots in their parking lot. There are NO STAIRS, which is wonderful ~ only a small curb separates the wide driveway from the sidewalk, which the front door is level with. The woman at the front desk, Val, is business-like and helpful. She completes their staff of 3. Their hours are VERY LIMITED (10-4, M-F) which caused a 3 month delay between the 1st & 2nd appointments which conflicted with my husbands work hours and when he was next able to take off. He is the only one my wheelchair-bound mother trusts to transport her anywhere. In the interim, my mother spoke with a friend of hers about her experience; the friend told her that there are companies who will come to a patients home. Aside from that problem, which most likely would affect a small number of their patients, I HIGHLY RECOMMEND The Hearing Center for their attributes and would have given them a 5 star rating! If I learn of any changes or additions to their hours and/or days, I will post an update to this review.

Dr Sandler has be taking care of my family for the past four years. It is always a great…read moreexperience. Dr Sandler is always very professional and caring. I highly recommend going to see him.

Dr. Susan Wood is very committed to helping people be able to hear most of the time in all…read moresituations. Her caring attitude is very evident in visits with her. The office is calm and a pleasant place to be.

After having a disappointing experience at the facility my general practitioner recommended to…read morecheck my hearing loss, I reached out to Dr. Susan Woods. I had met her a few years prior at a talk on hearing loss at a local organization I belong too and thankfully saved her card. Dr. Woods responded to me promptly with care and professionalism. I am overwhelmed by the kindness and efficiency of her and her staff. I finally have the hearing aids that I was trying to get for months and highly recommend this location for any hearing needs. You will get treated like a human being instead of $$.

Losing trust right from the beginning. You've sent out a mailer, now my second and put your return…read moreaddress as "Records Division" 1069 Ringwood Avenue Haskell NJ 07420. You are showing a lack of trust, honesty, and not being forthcoming. Unsuspecting people will open this thinking they owe a bill. You will get what you're trying for, but have lost trust with anyone that opens it. Stop this untrustworthy practice. I haven't been to your business and now I never will. How would I be able to trust you.

Everyone here was friendly with a kind bedside manner from the receptionists to the audiologist…read more As it turned out, I didn't have a hearing problem but my teenage son was not speaking loudly and clearly enough for me to understand what he was saying. He tends to speak to me from the other side of our home as opposed to coming closer to say whatever he wants to say. I will go back to this audiologist in 5 years time to see if my hearing has changed, as recommended by the audiologist, Dr. April Egarian.

The Hearing Group are top notch audiology professionals with the facilities and expertise to care…read morefor all of your hearing needs. I have been going to them for over 20 years and I've always been pleased with their knowledge, experience, service and genuine concern. Having learned so much from them over the years, in my direct experience, hearing is not only about sound but how the brain processes sound. While I deal with hearing loss and tinnitus on a daily basis, I am currently making improvements in my listening abilities when in environments with background noise such as restaurants and classrooms. Ultimately, even with the best of hearing aids, situations like these come down to listening skills--an aspect of hearing that improves with practice. The hearing group prescribed an app that helps me do exactly that, and if there's a person in particular that I can't understand, I can invite them to assist by providing samples of their voice for my training app! The Hearing Group can always be refined upon for "sound advice!"

I have been a patient of Dr. Knapp's at The Hearing Group for 3 years, and I have found her and the…read moreentire staff thoroughly professional and caring, helping me to adjust to wearing hearing aids and caring for them.

I am a long-term user of Hearing Aids and I've been to many different places to get Hearing Aids…read more Advanced Care Audiology is outstanding! From my first phone call to my last fitting, everyone in the office has been courteous, professional and caring! My fitting was handled with ease and skill! I would recommend them wholeheartedly to anyone looking for excellent hearing care! It is clear to me that they obviously care about their clients and their hearing needs. If you need Hearing Aids go to Advanced Care Audiology; you will be 100% satisfied.

Dr. and staff care quality and my office experience are excellent. Explains all and answers all my…read moreconcerns. I highly recommend

The profesional staff makes the patients feel that they are in good hands during every visit . The…read moreknowledge and care shown by the staff is an invitacion to make me want to receive treatment from them . Thank you !

This is a well run small practice with lots of personal attention. They have great Covid practices…read morewith Hand washing and masks required before you get started. I've observed the DPT and assistants working with other patients and they are attentive and use gentle coaching to keep the clients on track. No TVs, just older music. I would recommend this practice to everyone, especially someone who tried a "chain" and found they weren't getting much out of it. This place will make you stronger.

Great service. I've been here twice. The first time, I was recommended here by Costco in Clifton as…read moreCostco's hearing aid center does not have anything to do with Widex, the brand I have. I had an issue with the tubing and I went as a walk in and was promptly helped. Not only that, but they didn't bill me then for the tube and service, 100 I believe, and just trusted me with a mailed invoice later. Today I went back as I prepare for a move out of state this month, so I wanted wax guards and a cleaning for my hearing aid. I went as a walk in so I totally understood having to wait as they were with a patient. Well I ended up waiting 45 min or so, which I didn't really mind, but was very pleasantly surprised that they not only walked the aid and was guards out to my car where I had been waiting, but didn't even charge me since she said I "had to wait so long". Wow, great service!

Bought my hearing aids about 4 years ago. Have had several problems through the years, but…read moreAudiology and Hearing Aid Solutions was always there for me, even through the pandemic. I was able to get in touch with them and they always came up with a solution. Staff is terrific and very helpful. I highly recommend them.

We were referred to Dr. Feng's office, where my 97-yr-old mother received a thorough evaluation…read morefrom Dr. Tiffany Hong. From the very beginning, we felt she was in caring and capable hands. The exam was comprehensive, and everything was explained with patience and clarity. When we returned two weeks later for the hearing aids, Audiologist Suzette Xie took the time to gently guide my mother on how to use and wear them, making sure she felt comfortable and confident throughout. The fit was excellent, and my mother can now hear clearly again. Conversations now feel natural, and the simple relief of not having to repeat everything has made a huge difference for everyone in the family. We're truly grateful for the care and attention she received. The office has a very friendly atmosphere, and the staff were accommodating with no attitude, even when I needed to make a last minute change to my appointment that day. The wait time was under 10 minutes. Highly recommended.

Dr. Kathy Feng, a New York State licensed Doctor of Audiology for over 12 years, was highly…read morerecommended by a Columbia Medical Center Audiologist to have my hearing aid device made. Well-explained orientation, very precise and patient on how to operate and maintain a hearing aid device. As well as amazing, well-ethical staff, I have seen at a health care clinic. I am impressed with the final product as well, high-end quality and packaging.

Dr. Michael A. Parziale is the best doctor on the planet and most of the nurses are amazing. They…read moreare like Family! There is one nurse that I can do with out. Who seems like she hates her job and is very nasty and short on the phone but everyone else are just amazing people and they do amazing things. I can't knock the long wait sometimes because sometimes they are trying to help everyone they can. They are awesome.

THE REPLACEMENT FOR WESTMED IS NOT AN OPTION.. I am looking for care else where. I was a patient of…read moreWest Med before it had a name. This is no longer the quality product I recognize. Severe regulation very necessary for corporate America.. We are people. To much out sourcing going on. The language barrier in the call centers to me is not a good sign. The mass exodus of doctors through retirement scares me. The language barriers is a problem. The difficulty in getting someone to discuss patient complaints is impossible. I have been a patient in this group for over 30 years. The changes are noticeable, Unfortunately not all for the good. Doctors NOT corporations need to run the business of healthcare.