We ordered new hearing aids for a family member and were assured they would work with us to…read moreguarantee a good fit. When the aids did not fit well, we were told they could not refund ANYTHING due to policy. $6000.00 that they have stolen for equipment we cannot use. It is simply unethical. And they did this to a CHILD. Please please please avoid trusting this establishment. Your health is too important for such dishonest people.

Worst place to go ever! Unorganized to their patients charts and schedules. If you don't want to…read morewaste your time. don't ever go to this place

Excellent service from Nicole and the office staff on the hearing aid. Recommended if you are in…read morethis area.

Very professional staff & modern office. Meredith, the audiologist, was very thorough and asked…read moremany pertinent questions before performing the hearing test, which was done in a "quiet booth" for my 91 year old mother. After the test, she explained the results, options and made a recommendation, which was quite different from her prior experience (8 years before). My mother agreed with Meredith, who then made the mold of her ear. They called when the hearing aid was ready; this visit was with the other audiologist, Eric. He was just as thorough in explaining the use and care of my mother's hearing aid, then fit her and programmed it using the computer, which fine tuned it to the right level. Eric patiently answered all the questions my mother asked him. So far, I am pleased that my mother can now understand everything I'm saying to her without having to repeat myself! I'm sure our other relatives who come to visit her will be pleasantly surprised. The location is 1 block off of the Parkway exit ramp (exit 135) if you're driving northbound. If coming southbound, you just go around through the intersection. The waiting area is clean, with more than enough comfortable seats. There were plenty of open spots in their parking lot. There are NO STAIRS, which is wonderful ~ only a small curb separates the wide driveway from the sidewalk, which the front door is level with. The woman at the front desk, Val, is business-like and helpful. She completes their staff of 3. Their hours are VERY LIMITED (10-4, M-F) which caused a 3 month delay between the 1st & 2nd appointments which conflicted with my husbands work hours and when he was next able to take off. He is the only one my wheelchair-bound mother trusts to transport her anywhere. In the interim, my mother spoke with a friend of hers about her experience; the friend told her that there are companies who will come to a patients home. Aside from that problem, which most likely would affect a small number of their patients, I HIGHLY RECOMMEND The Hearing Center for their attributes and would have given them a 5 star rating! If I learn of any changes or additions to their hours and/or days, I will post an update to this review.

Dr Sandler has be taking care of my family for the past four years. It is always a great…read moreexperience. Dr Sandler is always very professional and caring. I highly recommend going to see him.

I am a long-term user of Hearing Aids and I've been to many different places to get Hearing Aids…read more Advanced Care Audiology is outstanding! From my first phone call to my last fitting, everyone in the office has been courteous, professional and caring! My fitting was handled with ease and skill! I would recommend them wholeheartedly to anyone looking for excellent hearing care! It is clear to me that they obviously care about their clients and their hearing needs. If you need Hearing Aids go to Advanced Care Audiology; you will be 100% satisfied.

Dr. and staff care quality and my office experience are excellent. Explains all and answers all my…read moreconcerns. I highly recommend

Everyone here was friendly with a kind bedside manner from the receptionists to the audiologist…read more As it turned out, I didn't have a hearing problem but my teenage son was not speaking loudly and clearly enough for me to understand what he was saying. He tends to speak to me from the other side of our home as opposed to coming closer to say whatever he wants to say. I will go back to this audiologist in 5 years time to see if my hearing has changed, as recommended by the audiologist, Dr. April Egarian.

Losing trust right from the beginning. You've sent out a mailer, now my second and put your return…read moreaddress as "Records Division" 1069 Ringwood Avenue Haskell NJ 07420. You are showing a lack of trust, honesty, and not being forthcoming. Unsuspecting people will open this thinking they owe a bill. You will get what you're trying for, but have lost trust with anyone that opens it. Stop this untrustworthy practice. I haven't been to your business and now I never will. How would I be able to trust you.

Dr. Susan Wood is very committed to helping people be able to hear most of the time in all…read moresituations. Her caring attitude is very evident in visits with her. The office is calm and a pleasant place to be.

After having a disappointing experience at the facility my general practitioner recommended to…read morecheck my hearing loss, I reached out to Dr. Susan Woods. I had met her a few years prior at a talk on hearing loss at a local organization I belong too and thankfully saved her card. Dr. Woods responded to me promptly with care and professionalism. I am overwhelmed by the kindness and efficiency of her and her staff. I finally have the hearing aids that I was trying to get for months and highly recommend this location for any hearing needs. You will get treated like a human being instead of $$.

The Hearing Group are top notch audiology professionals with the facilities and expertise to care…read morefor all of your hearing needs. I have been going to them for over 20 years and I've always been pleased with their knowledge, experience, service and genuine concern. Having learned so much from them over the years, in my direct experience, hearing is not only about sound but how the brain processes sound. While I deal with hearing loss and tinnitus on a daily basis, I am currently making improvements in my listening abilities when in environments with background noise such as restaurants and classrooms. Ultimately, even with the best of hearing aids, situations like these come down to listening skills--an aspect of hearing that improves with practice. The hearing group prescribed an app that helps me do exactly that, and if there's a person in particular that I can't understand, I can invite them to assist by providing samples of their voice for my training app! The Hearing Group can always be refined upon for "sound advice!"

I have been a patient of Dr. Knapp's at The Hearing Group for 3 years, and I have found her and the…read moreentire staff thoroughly professional and caring, helping me to adjust to wearing hearing aids and caring for them.

Dr Smith is a very good audiologist. However her business practices are unstable. During my first…read morevisit, she did an intake and it was very good. When I made an appointment for a followup, she did not show up for the appointment and said I had the wrong date. Then she wrote that she was no longer offering consultations if I purchased a hearing aid from her because she felt that people were taking advantage of her time. This is my problem? There is no stated business policy on her page.

Enid is a highly professional audiologist. She spared no effort to get the perfect fit hearing aid…read morefor my father. I highly recommend her for the excellent results, the patience, and the compassion to the patient. That being said, the price quoted was significantly cheaper compared to some alternatives we checked.

Great office that ask about the needs of your child and visit. Then proceeds to tell you what is…read moregoing to happen during testing. Great office.

Such a great placing. Professional, friendly, knowledgeable. Appts on time, yet always manage to…read moreget you help if you need to come in on the fly. Mary is beyond competent regarding the testing of your hearing and getting you fit with the best device! Everything is handled graciously, and efficiently. Margie at the front end of the office always is helpful, kind, and compassionate. Always tries to accommodate the clients for inbetween check ins and assist if any issues arise with your aid. Great place. No hassles. Good people. Great Service. What more can you ask for? Especially today, when outstanding customer care is lacking at many many vendors these days.

During the initial days of the pandemic, most medical offices closed, except for Coronavirus…read moretelayed illnesses. Not Advanced Pain Care. They kept their Maplewood office open and continued to see patients. Most of their patients suffer with chronic pain. Advanced Pain Care were there for us. Thank you to Dr. He for recognizing patients require pain management during national emergiences. Thank you to PA Cuomo and other office staff for holding down the fort. You are greatly appreciated.

From the owner: Pain Managementread more