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Staten Island Audiological Services

5.0 (3 reviews)
Closed • 9:00 am - 6:00 pm

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ENT And Allergy Associates

ENT And Allergy Associates

3.4(20 reviews)
1.8 mi•Castleton Corners

Well I thought I Had my appt today. I called the beginning of the week to make the appt and verify…read moreinsurance. Made sure to talk with the office. I spoke with a lady gave her my complete information to verify. She said Yes we take your insurance and gave me an appt with a Dr with a last name with a B. I arrived and there's a lot of ppl just hanging around the front of the building. The area feels very unsafe. I walked in the building. It is old and dilapidated. It's dirty and not kept up with. I took the elevator up to two. Walked in and gave the guy my insurance and I'd. He looked at my insurance and said oh no we don't take this. I said excuse me. Why did you make me come here to tell me this. And that's when the manage comes flying out of her office . And starts making excuses and blaming me for something her staff is responsible for.. then I ask her who answers the phones the dr line and how come they don't know why they don't know what's insurance they take and didn't verify. This is when a very large fat woman named Nicole comes storming at me puffing her chest yelling at me tightening her fists. I said does she want to fight me? She extremely unprofessional rude and disrespectful. I can't believe she is employed here. Never can I imagine that I come to a Dr office bc I'm sick and this is how you treat a patient insisting I pay cash for my visit when I have insurance. The blatant disregard of civil rights. Bullying and harassment.. they have no clue what they are doing and they don't deserve anybody to go here. no one should feel safe here. Family friends or yourself!!

I just had a strange experience trying to schedule an appointment. I was going to book an…read moreappointment through the website, but I wanted to speak to someone to confirm if any one of the MDs were specifically Pediatric ENTs. It seemed like a call center and they wanted to provide me with a $100 gift card. They wanted to go through this before they would give me more information about the doctors. This felt very scammy. I can't find another way to contact the location I would want to visit directly.

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ENT And Allergy Associates
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Staten Island Audiological Services - audiologist - Updated May 2026

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