Water mitigation process was fine. However, I was dropped from restoration service when I told…read morethem I was not covered by insurance. They left a senior citizen without a usable bathroom. Must be overcharging the insurance companies.

Andrey and his team responded promptly to me request for water damage remediation after a storm in…read moreJune damaged my house and caused water damage to multiple floors. His team tore out the wet drywall and trim, set up fans and dehumidifier in the affected areas, and returned after several days to check the progress. Reconstruction (drywall, paint, trim, insulation in the attic) were finished within a few days. Andrey is very responsive and worked directly with my insurance company, which made my life much easier during a very stressful time. We would use his company again.

Wow! So pleased with the responsiveness and service from Carlos and Amir! When my 93 yo dad had a…read morewater issue and flooded his basement apartment in my house, they came to the rescue! Late on a Sunday night, they responded to my Yelp inquiry and Carlos was there within hours. Carlos kept me informed of his eta as he was on another emergency call. He brought all the equipment in and got everything setup for the drying and clean up, taking care to move my dad's furniture. Carlos was very efficient and checked in repeatedly to ensure everything was drying out, also removing baseboards to allow the walls to dry out. Within a few days, everything was dry and Carlos put all the furniture back. When I got the bill, I was pleasantly surprised at the reasonable price! Great value, great service, and no stress on my part trying to deal with a clean up on my own - Thank you Carlos and Amir!

Thank you for your honesty and professionalism. The crew is great--Carlos is very knowledgeable and…read moredoes not compromise integrity! They have always been proficient in their work and truly go above and beyond. I highly recommend them for any remediation needs.

Prompty responded and began work Knew their craft and kept…read morethings very clean Also, nice/friendly staff

Incredible, incredible experience with RestoPros. We had black mold in our house as the result of…read morean undiscovered roof leak, so had to have an upstairs closet entirely ripped out to make the house safe to live in. RestoPros was the team that did this for us. I cannot begin to express how professional, exact, thorough, and quiet they were - they dismantled the entire closet while I was in a conference call in the next room and I never heard a thing. And then, miracle of miracles, after they had finished all of their mold remediation work, the house tested completely clear of black mold. Amazing! We were so impressed with the quality of everything they did for us that we brought them in again to make some other drywall repairs that were far less urgent, but working with RestoPros was such a pleasure that we finally took care of a lot of little things we'd been postponing for a while. When you find contractors who do this high level of work, and who are absolutely trustworthy and ethical in every way as well, you don't want to let them go!

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

I had a wonderful experience working with Carlos and would highly recommend him for any water…read morerestoration or repair needs. From the beginning, he was extremely prompt, professional, and communicative. He kept me informed throughout the entire process and was always quick to respond to any questions or concerns. Carlos was able to identify the source of the leak right away and took care of the issue efficiently. Once everything was properly addressed, he repaired the damaged drywall expertly. The finished work looks great, and I was very impressed with his attention to detail and the quality of his work.

Carlos was incredibly responsive and helpful! I had water damage in my basement caused by an A/C…read morecondensation line that had come loose from the drain pipe. He quickly diagnosed the problem and handled the cleanup efficiently and professionally. He was also very respectful of my home throughout the process, which I greatly appreciated.

Job well done. Our blind cabinet could have been constructed better. Overall solid job.read more

At present they've overcharged by more than 1k and will not return my calls…read more waiting for them to refund

King Hone Solutions was great! They were quick to respond, came to do an inspection at my earliest…read moreavailability, and gave me a very thorough and honest analysis that saved me hundreds or dollars. Thank you!

Ishan and Yegor were great to work with. They came quickly to help us with water damage in our home…read morecaused by an old water heater. They dried out the basement completely. I was worried my basement would smell like mildew even after treatment but it doesn't. The only reason I'm not giving 5 stars is because I couldn't pay by credit card. The system they use kept declining my card even after a call to my credit card company confirmed that everything on my side was good. I lost out on some cash back rewards. Other than that I would recommend this company.

very nice work and personality, they did great with my roof and were very cheap, recommendedread more

I hired VA Water Damage LLC (operating as Restoration Doctor) for emergency water mitigation…read moreservices following an appliance leak. My independent insurance provider (State Farm) audited their itemized mitigation invoice ($34,138.13), approved and paid fair market value of $28,799.53 for all legitimate labor and materials, and denied a $5,338.60 line item for contractor profit. Rather than working through a standard insurance variance, the company manufactured an unauthorized secondary invoice for $4,306.50 without a signed change order and filed a retaliatory mechanic's lien against my property for $13,473.10--more than $8,000 above the initial insurance variance. This company engages in severe balance-billing and uses property liens to pressure homeowners after insurers settle fair market value. They are currently the subject of active consumer protection complaints with the DC Department of Licensing and Consumer Protection (DLCP) and the DC Office of the Attorney General (OAG). Avoid this contractor for emergency restoration work. Ensure every estimate is locked down in writing and consult your insurer before signing any work authorizations.

Absolutely wonderful! Scheduling was easy and really fast! The technician was very knowledgeable…read moreand helped me decide the best service for my issue. We have dogs so we all know what that does to carpets. I can't be more pleased, My carpets look like new! Will use them again and recommend them to anyone who has a tough or easy jobs!

Excellent Carpet Cleaning did an outstanding job cleaning two floors of carpeting in my home. She…read morecrew of two men did an outstanding cleaning job. My carpets were seriously dirty. I had hoped, at best, that the carpets would look a bit better. To my delight the carpets look brand new! Scheduling was easy. I made initial contact online and received a prompt email response back. The scheduler gave me a 2 hour window at first, and then kept me apprised of more specific timing the day of the cleaning. The office staff are polite and friendly. The crew called me an hour before they headed over to my home, at my request. The pricing is honest and fair. Apparently, the carpet cleaning industry has a lot of schemers who lowball the price and then shortcut the cleaning process. Not Excellent Carpet Cleaners! You can choose the level of cleaning and then get exactly what you pay for. How awesome is that!

We were lied to and scammed. They never finished the job and overcharged for everything.read more

My parents left me in charge of the house and my two younger brothers when the went on vacation…read more 1st of all, big mistake. 2nd, it should be mentioned that my younger brothers are quite a handful. They decided to turn our upstairs bathtub into a pool and swim. I didn't realize they had left the water running and gone to sleep. Anyways, I heard water in the middle of the night and noticed all 3 levels of our home was flooded. I freaked out and looked on yelp for a water cleaning company. Of all the 24/7 companies I called flood doctor was the only one to pick up. They sent people over right away and Literally worked for 20 hours straight. I didn't even have to interrupt my parents vacation. When they came home and I told them how bad it was they didn't even believe me. I had to show them pictures and videos. Our house was cleaner and looked better then before they left. Best part was that I knew nothing about how insurance policies work, but they took over that process and handled all the paperwork from me. I am so thankful those other companies didn't pick up. Flood doctor was incredible and I am so happy I picked them.