1. Dis And Bark Kapolei

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Kapolei, HI

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Dis And Bark Kapolei

5.0 (5 reviews)
Open • 10:00 am - 8:00 pm
Updated 3 months ago

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Petco

Petco

(214 reviews)

LOCATION: Petco Grooming is located at 4450 Kapolei Pkwy,…read moreSuite 140, in the Kapolei Commons shopping center. It's conveniently situated between OfficeMax and Ross, with plenty of free parking available. Their advertised grooming hours are 7:00 a.m. to 9:00 p.m., but I'd recommend calling ahead at (808) 674-0600 to confirm availability. SERVICE: The staff member I spoke with over the phone was friendly and helpful, answering all of my questions about pricing and appointment availability. Although they accept walk-ins, she recommended making an appointment, which made the process quick and easy. This was our first visit with our 2-year-old mixed-breed dog, and Tyrel provided outstanding customer service. He explained the available grooming services, checked us in efficiently, and calmly escorted our dog to the grooming area, helping him feel comfortable. We brought our dog in for a nail trim and nail buffing, and both services were done professionally. When Tyrel returned, he mentioned that our dog was a little nervous about the height of the grooming table, so he lowered it to help him feel more at ease. I really appreciated the extra care and patience he showed. Our dog did great, and the entire experience was positive from start to finish. PRICE: Nail Trim: $7.00 Nail Buffing: $5.00 Excellent value for the quality of service. This might be a "Happy Hour" special. 5/5 OVERALL: Petco Grooming earned a well-deserved 5/5 from me. Friendly staff, excellent customer service, professional care, and very reasonable prices. We'll definitely be back and highly recommend them to anyone looking for a great grooming experience for their pet!

Their customer service.. I asked a question game me the run around. Even though it's closer I'll…read morerather go pearl city's!

The Pet Depot - Happiest kiddo with his new snails

The Pet Depot

(181 reviews)

We went here, expecting to grab a couple plants for my aquarium maybe a couple of dog treats…read more.. check things out on Ewa Beach side since we drove from Kaneohe. Walked out with the plants...a brand new Paludarium and then some. The customer service here is phenomenal. George and Ryan were so helpful and knowledgeable, patiently helped us pick out our merch and gave us advice on problems we had run into. They are laid back and very personable, and funny, almost like we knew them for a long time! But everyone there were super nice and had a great attitude. Making this experience across the island so memorable. The store selection is also something to admire, they have a little bit of everything from small reptiles to dogs in such a small space (compared to a big box store). Definitely had to grab a few upgrades for our dogs and cats. But the fish area was the one place I was very impressed with. Everything they had was so clean and healthy! (Also very reasonably priced. ) The bettas were even housed in their own separate tanks and not in those small tiny plastic cups. Didn't seem stressed at all and just chilled, which was so nice to see. Definitely worth the trip from Kaneohe. Once we set up the new tank and get it established, we will definitely be driving back.

Everything went well at The Pet Depot! We're from the other side of island, yet we drive to The…read morePet Depot because of the great selection and the helpful staff. Their pets and fish selection is super! Aquariums full of wet pets!

Petco

Petco

(168 reviews)

Fred and Shane are amazing, they were so helpful, I'm a first time cat owner, they were…read moreunderstanding and knowledgeable, made me make this Petco my new go to!

Went to look at fish for aquarium. Best place to buy Rummy nose tetra, price is listed at $4.39,…read moreother shops where at $5.99 and $6.99. But members have discounts which dropped the price to $3.45 (tax included). Price = 5 stars. But to get to purchase it is another story. Strange vibe from person catching the fish, basically told me, "what do I want, how many, is that all, go wait by the cashier, I'll bring you the fish", sure took a long time to catch the fishes compared to other shops. Did not mention any discounts and I didn't see any signs stating discounts. Then I go to the cashier, she ask for phone number, told her I don't want to give it to her. Didn't realize she was trying to get my membership number pulled up. Took out my credit card to pay and was told I'm not allowed make a purchase, so questioned her that I buy fish food from their Honolulu location, what does she mean I'm not allowed to make a purchase, then she clarified that since I'm not a member I'm not allowed to purchase live animals including fishes. I wanted to make sure I heard her correctly and restated back to her, so I have to be a member to purchase fish, she said yes, if not they couldn't sell me fish. So I question her, the fish in the bag will have to go back in the tank? She says yes. Silence..... So on my end I state, can I sign up to be a member, and from there it moved on to purchasing the fish. For those who want to return dead fish - the cashier explained to me the rules, bring back dead fish within 30 days, bring receipt, and bring some of the aquarium water (as they test the water), need these 3 items or they can't give you a return. The people that I interacted with kind of threw me off, almost like I were dealing with robots, I'm sure they are very nice people. But it got me thinking, what if I told fish person, I want 5 of this, 5 of that and 5 of that fishes, I'm pretty sure would have took +15 minutes to bring to the cashier. Then I tell cashier I don't have a membership, and we just stare at each other like robots. Get rid of the membership requirement to buy fishes.

Dis And Bark Kapolei - petstore - Updated October 2026

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