Quality and value come to mind when I report my experiences at the Lowell Dry Cleaners on Central…read moreAve. in Lowell. I have had many crucial alterations performed there on my favorite clothes and have been completely satisfied with the quality and value of the work. The product is always cleaned and pressed afterward without having to request it. And, it is ready when they say it is. The company is run by two very dedicated partners who know the meaning of customer service. I highly recommend using this shop for dry cleaning and especially alterations because the owners sincerely want you to be satisfied.

Sorry, but when you hand the customer the slip for them to fill out their information without…read moreactually telling them to do so, we're not off to a good start. Then when you charge $3.00 to launder a shirt (4 shirts, $12) then say it'll be ready "next week", then admit it'll be next Friday (literally a week) when asked for a specific day, then sorry, I'm going elsewhere.

If anyone has any info how they mistreated you please contact me. ASAP they won't be hearing the…read morelast of me and your voice on my behalf. Cardosok2@icloud.com I used Dry Cleaners by Val for clothing cleaning after a house fire. I allowed garments to be picked up as part of the post-loss process. At pickup, I was told the clothing and pickup area did not have a smoke odor and not contaminated ( Michael Parreira). Despite that, the garments were processed. To remind Dry Cleaners by VAl its your so responsibility to take contaminated clothing that stated on your contract. They took my uncontaminated clothing for a check. During the process, I raised concerns about the condition of my clothing and asked for services to be stopped. However, additional items were still cleaned afterward. (Richard Swanson and Val Deperrio had a conversation about my dry clean and the gaslighting in that conversation was unprofessional). When the garments were returned, several items had changes that were not present before cleaning, including shrinkage, stiffness, discoloration, and blue streaking. Some items also had a strong soap or detergent odor. I was told certain garments were "unrecoverable," but I consulted with two independent textile and fire restoration professionals, both of whom noted observations consistent with improper or non-specialized processing. One also indicated that the reported turnaround time appeared inconsistent with standard industry practices. I also experienced inconsistent delivery practices after raising concerns. Deliveries were initially made to my address, later refused after I raised complaints (citing contamination concerns), and then deliveries resumed to that same address for my siblings garments. Thay took retaliatory practices against me. I did pay for the services but remain dissatisfied with the workmanship, communication, and how my concerns were handled and I'm following up with the AG offices (Attorney General) against them. Also try to Bill of $30,248 for the work they haven't done and they called it a mistake. I end paying $16,000 after they try to pull a fast one on me. After my experience, I personally would not trust this company with my garments again.

The shadiest, most abusive, foul-mouthed business owner I have ever encountered…read more The flood clean up company suggested Val's for rug cleaning. When I received Val's outrageous invoice for $1,349.09, I asked if I could cancel and just pick them up myself since I was paying out of pocket. I was told that it was too late, the work was done. I later received a phone call from the owner, Val, himself, who, in between expletives, screamed at me, said I was the reason they don't accept self-pay customers, called me a liar, said they actually hadn't cleaned my rugs, and he would have them delivered to me. My heart is racing recalling Val's rage-filled rant. He has sued numerous customers over non-payment. STAY FAR AWAY. I had the larger of these same rugs cleaned, including pick up and delivery, for $205.00 in December of 2024 by Boston Rug Cleaning.

Dry cleaning service seems okay but I paid for a very simple hem on a dress. It fell out after only…read more a couple wears and hand washing. Brought it back- they made me pay the same price to do the hem again. Thought it was a fluke. Fell out a second time. Brought it back. They said a year had gone by and tried to charge me a third time for the same hem on the same dress. Do not recommend for any type of alterations, seems like a scam.

**10/23/15** went to another cleaner and they fixed my zipper for FREE and said it was an easy fix!…read moreQueen cleaners automatically said it was gonna be $40 bucks without even looking at it.....ill be reporting them to the bbb If I could give zero stars I WOULD!! Worst cleaners ever!! I brought a nice expensive suit in to get dry cleaned and got it returned to me RUINED!! It was blotchy looking and it had a rough patch like it was burnt on the iron. I plan on calling the bbb and putting in a complaint!

His place just got new owners, they have been here for about 8 months. They are doing a great job…read moreof not making a huge change to make us the loyal clients feel weird about going there. They have improved on many aspects though. The place is cleaner, brighter and to be honest the new owners are much nicer. Their wash and fold service awesome and reasonably priced. They fold clothes like I never seen other laundromats do it. The clothes come back smelling awesome and they are great at removing stains without even me telling them about the stain. Owner told me new machines were coming. So could get even better. We will see.

4.99 to dry clean a shirt I also asked how much to wash and iron he again said $4.99. Two other…read moredry cleaners on Belgrade Ave and on Cummins hwy charge around $2. You think that's price gauging for water in Houston this here at laundry basket is blatant disregard for competitive pricing but predatory pricing. The attendant was rude and proud to overcharge also taunted me to report them to the better business bureau. Please take all your business elsewhere.

I've been a customer at French Cleaners on Dartmouth for years. Joseph and his staff are simply…read morethe best. I was originally referred to them by the sales team at Louis Boston as the only dry cleaner in Boston they would recommend for their clients. The service is always exceptional and they have saved numerous items for me that I thought were beyond repair. I'm greeted by smiling faces every time I walk through the door. Even though I'm not longer in the Back Bay area, the time I spend traveling to this location is worth it. Couldn't imagine trusting anyone else with my clothing!

Amazing service! I only had my dresses steamed and they did it next day. The owner was so kind and…read morethoughtful. I would recommend to anyone!!!

I have been going to Nashua Location for years .. but they don't seem to appear on Yelp .. just…read morepaid $53 for 8 shirts and 1 dress .. two shirts and the dress were not pressed could still see creasing from folding .. I went to pick up next day owner just said hello got my items and said goodbye so I knew right there was an issue sure enough the shirt looked worse with stains .. I will no longer be using this dry cleaners

Small business owned. Owners are friendly and polite. Prices are decent…read more They offer tailor services that are top notch and prices are very affordable.

I can no longer recommend this place. It's been a year of going here on a weekly basis and I have…read morebeen consistently losing money in these machines (both washers & dryers). Sadly there isn't much recourse when you go there during their unmanned hours. I will be going to another laundromat from here on in since this one is no longer properly maintained.

Laundromat opens at 6am, but decided to have them do it. They open for drop off at 8:30a. I was…read morethere at 8:40a: "sorry very busy today can you pick up tomorrow?" I explained my flight left at 6am the next morning. She didn't hesitate, looked at my small load said, "ok". Told me 4p at closing but then a bit later got a text at 11a 'your laundry is ready for pick up. Very cool!

Usually do a pretty good job but customer service could use some help. Overall usually a good…read moreexperience but sometimes I have to send my shirts back to fix collar issues or directions that were not followed.

Great service. I used to drop off my clothes and blankets off at their Hingham store (nicest women)…read morebut they now pickup and deliver my items at my apartment complex. They text when my things are ready to be picked up from the private closet. They clean leather items, too!