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    Direct Network Communications

    1.0 (1 review)
    Open 11:00 am - 7:00 pm

    Services - Direct Network Communications

    Internet service providers

    Television service providers

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    8 years ago

    Beware of this company's practices just be careful they don't always tell you the complete story

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    Xfinity Store by Comcast

    Xfinity Store by Comcast

    (140 reviews)

    They need more staff for the amount of customers in the store…read more The wait is too long But other than that they did help me with the issues I had with my modem

    THIS UPDATE IS ON SAT. 28 of FEB 2026 THIS UPDATE is a…read moreREVIEW OF THE PELANDALE STORE LOCATION IN MODESTO, CA Kayla the manager has done everything possible to work with corporate offices on billing. She is a star. That stated, her company is much too bureaucratic, complex to deal with, and for the customer ( I HAVE BEEN WITH COMCAST for nearing 10years and loyal) much too frustrating to deal with. Plus the company should be charged for the COUNTLESS HOURS ( now over 60 hours of my time since May) trying to rectify billing problems. Note: there are many reviews from others that state BILLING is a major issue with the company. I tried to stay with them. I tried with Kayla to find solutions to stay with them. I for months have remained a loyal customer. But today I have decided to pay them ( and stop wasting my time driving over 20 miles back and forth) to rectify these issues. Sadly, I can not reach Kayla by phone so on Monday I will go to the office and pay them off and be done with XFINITY internet and entertainment services. ( I gave up on mobile because of billing issues too in May). I want to thank KAYLA for going through so much frustration and acting professional even when I was heated with frustration. She is the 'GO TO" manager if you have a problem. She cares, it shows. Now, I will go to VERIZON ( who note, COMCAST uses VERIZON lines/towers) and have changed my services over to business services saving my self 20 dollars a month on business lines vs residential .

    Ayera Technologies

    Ayera Technologies

    (27 reviews)

    Ayera has been a great decision for us…read more During the 2 years that I have been using them, here are my comments. 1) They answer the phone quickly. Anytime I have had to call I have never had to wait on hold, they pick up. The people I have talked to in the office are always helpful and friendly. 2) We have the 60 MB plan and have not had too many issues. Occasionally there may be some lag time, but for the most part the service has been good. We do have a couple extenders in the house and I think these help a lot. 3) It is easy to set up your account online and manage anything you need. I am on autopay and it makes things very easy 4) We have had technicians come out twice over 2 years. Once when we moved in and again this week when we were able to upgrade to a higher speed plan. They had to replace the radio antenna to get the higher speed. Vance and Ryan were the technicians that came out. They are both professional, friendly, calm, knowledgeable and work efficiently. They arrive on time, introduce themselves, explain what they are going to do, and then get the job done. For me, it is the little things that matter. For example, this week when they both came out and it was wet outside from the rain, before they entered my house they wiped their feet. These little things show you that they care about what they are doing and that they want the customers to have a good experience. If you are debating about what internet to go with, choose Ayera. We have been very happy with our decision.

    Service tech was very nice and installed the service like a true pro! He called me 30 mins before…read morehis arrival and helped me set up wifi with my own password if choice Great service !!

    Direct Network Communications - televisionserviceproviders - Updated May 2026

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