I was switching to boost from my other provider due to my disability and fixed income I was signing…read moreup with the promotion of $15 a month for 3 months then $25 a month forever 30 GB with auto pay. I had all the information from my other provider to be able to switch to Boost Mobile. The Girl who helped me today would not honor the promotion. She took advantage of and lied to me, and gave me a different plan and charged me more than the promo I was hoping to get. Very unprofessional and not so customer service respect. ​​​​​

I've been coming to this store for well over 3 years now and no matter who is in there I always get…read moretreated with a smile and energy. Never had a problem with this company.

OK, so I'm visiting the area and got a replacement Phone via insurance after looking around Google…read moreand yelp reviews in Colleen, Verizon Customer Service and confirmed that this is the only company store in the Tracy Modesto Manteca area I called to ask a few questions mainly about activating my replacement phone and I got Roberto. He was professional and friendly. Do we have a pleasant informative phone call About an hour later, I had another question and called it happen to get David the store manager and found him to be very friendly and helpful and professional on that phone call as well and from my phone call with him I made an appointment the following day, which would be yesterday, Friday to get help I politely asked to have someone who is very knowledgeable and with local personality you set me up with Joe and while I'm sure no doubt they have many good people. I look forward to going in to get help with my phone activation, especially because I had an unfortunate situation in the past where some data was lost so I really value getting help in person in a competent store with someone nice and effective Upon arriving I was greeted. I signed in the store was pretty busy. I'll be at a small store.. Had a very reasonable weight until Joe came out to help me and he was just really top shelf great personality genuinely friendly and he had some insight to my needs from my appointment but he asked me what's going on and what I can say is he really cares if the opposite of transactional with Joe and he's very knowledgeable my activation of a new phone and transferring all data is a process took about an hour roughly and several times he would juggle to help another person because this is just a nature of the industry and this is OK, but he would come back and check in. Let me know where things are at and towards the end had a chance to actually talk with him while he was wrapping up my transaction. Top shelf very knowledgeable super genuinely friendly just awesome. Really cool guy will help you with your phone needs simultaneously. lol I told him all of this and I thanked him. I had hoped to put a face with the voice on the phone with David. Unfortunately he wasn't available during my time at his store. I think this is very important. The reviews are a bit polarizing. There's like one and two star reviews four and five star reviews this day and age with the retail consumer. We have to look at the negative reviews and you know maybe read between the lines how credible are they? I thought this the night before I went in and before I talked with Roberto and David on the phone respectively. While I was in the store being helped, I observed many other Verizon reps helping customers with various needs in my honest sense was there's a very strong Customer Service culture in this store in my humble opinion I have plenty of time by myself during this process, the transferring of all the data takes time, but I saw a lot of reps providing great customer service a great energy engaged with their customers and I think it's really important to share this in this review. I think there's a lot of people working really hard that are happy in this store because of the leadership from David. I chatted briefly with an employee hoping David was available but he was on a conference call but I had a rep say I thought about going to another store four months ago or this store but because of David, I came here so just wanna say thanks to the whole staff from top to bottom a great experience my phone's working great I love it. Why did I wait so long to use the insurance? Oh I thought about upgrading to the 17 Pro Max that burnt orange is really bad ass lol but I spent 100 bucks and I love my 11 Pro Max and saving money Anyways, do yourself a favor go to the store I think there's a lot of great reps here. Great culture working hard to take care of Verizon Customer's thanks Joe. You rock appreciate the Convo and your help.

I had great service from Isaiah and Frankie. I had an issue with my phone that they fixed quickly …read more I had been to the Apple Store twice without a fix. They helped me save some money with my plan as well- great service.

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

We've used Intelliguard Security for both our businesses and our home, and they've been great to…read morework with every time. The whole team is professional, honest, and easy to deal with. Sargon was awesome with suggestions and helped point out a few weak spots we hadn't noticed. His quotes were clear and accurate, which we really appreciated. Lilly was fantastic with follow-ups and project management, super responsive and kept everything moving smoothly. Big shoutout to Joe and Matt, who were the real stars of the show. Both were extremely professional, knew exactly what they were doing, and clearly take pride in their work. The end result was clean, well done, and exactly what we were hoping for. Highly recommend Intelliguard Security if you're looking for a team you can trust for both business and residential work.

They need more staff for the amount of customers in the store…read more The wait is too long But other than that they did help me with the issues I had with my modem

THIS UPDATE IS ON SAT. 28 of FEB 2026 THIS UPDATE is a…read moreREVIEW OF THE PELANDALE STORE LOCATION IN MODESTO, CA Kayla the manager has done everything possible to work with corporate offices on billing. She is a star. That stated, her company is much too bureaucratic, complex to deal with, and for the customer ( I HAVE BEEN WITH COMCAST for nearing 10years and loyal) much too frustrating to deal with. Plus the company should be charged for the COUNTLESS HOURS ( now over 60 hours of my time since May) trying to rectify billing problems. Note: there are many reviews from others that state BILLING is a major issue with the company. I tried to stay with them. I tried with Kayla to find solutions to stay with them. I for months have remained a loyal customer. But today I have decided to pay them ( and stop wasting my time driving over 20 miles back and forth) to rectify these issues. Sadly, I can not reach Kayla by phone so on Monday I will go to the office and pay them off and be done with XFINITY internet and entertainment services. ( I gave up on mobile because of billing issues too in May). I want to thank KAYLA for going through so much frustration and acting professional even when I was heated with frustration. She is the 'GO TO" manager if you have a problem. She cares, it shows. Now, I will go to VERIZON ( who note, COMCAST uses VERIZON lines/towers) and have changed my services over to business services saving my self 20 dollars a month on business lines vs residential .

It was my first time ordering prints and I was having trouble ordering it online, I came into the…read morestore and employee by the name of Kayla was very nice and helpful to walk me thru the online orders.

Friendly helpful staff and a clean store. Went in once recently to print and email since my home…read moreprinter was out of ink. And I needed to get an application printed, scanned and emailed. Both staff members were very nice and understood my dilemma. Spoiler alert, I got the job. I also went back yesterday after missing the free shredding event at Earth Day yesterday. I wasn't aware the free shredding was only until 12p so since I had 3 brown paper bags of paper stuff I decided to come here to get rid of my stuff. It cost over $18 but I'm happy to be rid of my old bills, paystubs and whatever else. Again great staff. Thanks for you help

They absolutley suck. Their internet service has been down for 2 days in Manteca and they didn't…read moreeven know about it when it first happened! And they have ZERO idea when it will be back up. They're telling people different things, but I don't believe they are even looking for the problem to fix it. DO NOT WASTE YOUR TIME OR MONEY! The only reason I have them a single star is because you have to. They deserve negative stars.

Not only no, but hell no! They have customer, no service! I tried for three months 5 or six years…read moreago! The first appointment I could get was a month off! I cleared my day for them to come and install the internet! They were no show and no call! Even though I waited a month for my appointment, I had to wait several weeks for the next one which was another no show no call! I gave them a couple more chances which they continually failed! I see the same comments on other social media with the same complaints. I'm glad I never was able to sign up!

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.