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    Direct Mobile Repair

    5.0 (1 review)

    Services - Direct Mobile Repair

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    1 More Service

    Tablet support

    Direct Mobile Repair Photos

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    5 years ago

    Very good customer service and had my device ready quickly. I Will recommend my friends and family to come here .

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (88 reviews)

    $$

    If I could give zero stars, I would. My experience at this uBreakiFix location was a complete…read moredisaster from start to finish. The staff member who "helped" me (pictured here) was rude, dismissive, and arrogant from the moment I walked in. He acted like answering basic questions about my repair was a burden, rolled his eyes when I asked for details, and clearly had no deep knowledge of hardware repair. Their diagnostics were inconsistent and suspicious. When I dropped off my device, they said there was no water damage. Later, after they failed to fix it, they suddenly claimed there was water damage -- contradicting their own report. This is a common scam tactic to avoid taking responsibility for failed repairs. To make matters worse, they use cheap, non-OEM parts that aren't fully compatible with your device. After their so-called "repair," my MacBook had issues it never had before like poor touch response on the trackpad and keyboard keys being loose. When I pointed this out, the employee blamed me instead of acknowledging the poor workmanship. This place fails in every way that matters -- no professionalism, no accountability, no quality parts, and no real expertise. If you value your time, money, and devices, go to a reputable repair shop or an authorized service center. uBreakiFix in Oak Lawn is the last place you should trust.

    The employee was rude and made me not want to do business here. Not sure how the actual service is…read morebecause I didn't get that far.

    Direct Mobile Repair - mobilephonerepair - Updated May 2026

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