Let me start by saying I am a frequent flier at my local O'Reilly's and have been to numerous…read morestores over at least 3 states over the years... I have never and I mean NEVER had such a pleasant experience at any auto parts store as I did with Nick at this location. He greeted me when I walked in and asked if I had an account at checkout -- I let him know that I did have a commercial one, but it's from another state and I probably wouldn't save anything on what I was getting anyways so not to worry about it. He insisted it wasn't a problem to at least double check, and in 2 seconds he had my account pulled up and ported in!!! I almost wanted to ask him to do it again but slower and show me because this has been such an issue at other stores, to the point I had to walk out since they couldn't load it, or accused me of lying that it could be ported to stores in other states. As a woman I also dread auto parts store interactions for other reasons, but Nick made me feel so welcome and we even chatted after he finished the transaction. Nick has earned this location a lifetime patron for whenever I am even remotely in the area!!

I woke up yesterday to a dead battery. After I got a charge from a neighbor, I drove over there…read moreand asked them if they would test my battery. I was sitting in my car less than five minutes waiting for them to come out and check it when a homeless person was approaching my car and checking out my cute little chihuahua. They came out immediately and tested my battery, told me I needed a new one and replaced it for me. Great service, friendly people, and low prices!! As a woman, I appreciate the extra effort. Thank you!

Website is horrible, wouldn't show any location in the Spokane Valley! Locating parts was ALMOST…read morepulling teeth

Do not buy anything from these guys as they do not return, warranty or exchange ANYTHING!!! even if…read moreit's the next day and you have your receipt and the item is faulty!! The store on Pines in Spokane Valley has an extra bonus in that they have a mentally unstable employee named Amber who will freak out on you, throw stuff at you. grab your receipt and throw it on the floor. when you tell her that she WILL give you back your receipt, she will tell you that she feels threatened and call the cops on you, keep in mind you have already been yelled at, a acused of using the item as needed then trying to return it, had an item off the counter thrown at you and had her wad your receipt up and throw it on the floor on her side of the counter. the coos showed up, 2 of the Valleys finest. another employee came out and told the police that Amber does this to customers and that she was out of line. one of the officers went into the store to try to reason with miss Hurd, I mean Amber. she yelled at him also. Do not buy anything from Advanced Auto Parts!!!!!!! We are stuck with a $117 faulty part that does not work. I'm not sure why Amber is allowed to treat customers this way. Not sure if it's a drug issue, mental condition or if she just enjoys treating people this way

These guys are amazing, I would recommend them 100% if you are looking to upgrade your vehicle…read more I'm so happy with the lift on my Jeep, and will be returning to support this small local business. Thank you Jeff and Kai for going above and beyond!

These guys are top notch. Jeff and Zack went above and beyond to get my truck right. When you're…read moretraveling across the US it's hard to find someone you can trust that won't just take your money and send you down the road knowing they will never see you again. Which is why I was in this situation to begin with. I called for some high end ball joints not knowing I needed hubs, u joints, seals and a broken vacuum hose for my 4x4. These guys informed me of my these issues, wasted no time and got the parts the same day while I waited! This was done over thanksgiving break because they understood that my truck is my livelihood and how I make a living. Just all around good people with great service well worth the drive from Tri-Cities. Can't thank these guys enough! Truck drives like it should again!

Got some parts from Amazon and surprise surprise, they were the wrong ones. Did not have time for…read morethem to send the right correct ones, so checked this store. Had what I needed, in stock, not 3 day delivery! Yay. Employees were all friendly. Next time I have a car issue I am checking here first.

I bought a battery for my car with a five year warranty. It failed the next year…read more I got a free replacement, but it also failed in a year. No warranty. Please don't buy garbage from this company.

When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

Oh my gosh. I've never been treated so rudely by 2 different employees.I went in to purchase a…read moreheadlight bulb, she was it rated when I asked if there was anyone who might help me install it , as the last 2 I bought, the employees installed for me. ( I'm a single 62year old single woman) When I went in to return a headlight bulb , this next guy actually pounded his fist down when I didn't hear him and had to ask him to repeat himself. He was pissed because " he was in a hurry " there was one other customer in the store. If you need anything for your car and just want decent customer service - go anywhere else.

I've always had good luck here for my admittedly minor auto part needs. The wait times can be a bit…read morelong from time to time but staff are usually helpful and friendly. The last time I was in they actually installed my new headlamps for me, which was much appreciated since they're kind of a pain to replace and I had my little one with me.

We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.

We are very happy with the product and the professionalism of Titan Trucks…read more We had a truck bed cover installed on our truck they did a fantastic job it looks great. They treated us with respect and finished the job in a reasonable amount of time.

Kevin at Titan Truck is awesome! I have seen this business for years (on Fancher) but never used…read morethem until today. I needed a new wiring harness installed on my truck for my camper and my neighbor recommended Titan. I called and they got me in two days later (faster than I have seen). They are very busy BUT made time to rap with me and told me it would take 1.5 hours to finish if I wanted to wait. At exactly that time it was done. There is a nice waiting area with Keruig and water, tv, and good seating. When I went to pay, I was expecting to pay around $300 and the bill was $250. I will be using Titan again! Thanks again, Kevin!