I had a high-end auto stereo installed…read more Kyler helped me through the whole process. He made recommendations, gave me discounts, and was very attentive to my needs. He kept me updated as to the completion of the project. The stereo sounds great. This store has all the best stuff, and knowledgeable technicians. Kyler is a proficient sales person. He knows his stuff. If you are ready to put down the cash, you'll get the best. Mine was expensive, but it sounds fantastic!! The technicians are experts. He made micro-adjustments to my equipment-for the perfect sound. And if you have any issues later, they will help you out.

Always been super kind, helpful, and knowledgeable when I head in. Definitely my favorite shop to…read moreswing by!

Stereo upgrade: Posted yesterday that a person should ask…read moremore questions before settling on what the salesman points out to you. I was disgruntled and my post ended with ... a $3,000 upgrade should have enhanced my experience, rather than hold me hostage... Just wanted to add, that I gotta admit, My stereo sounded pretty damn good on the way home from work tonight.

Thomas was extremely rude and condescending. Ive been a customer here for over 20 years and will…read morenever return.

Sadly they are the most dishonest business I have ever interacted with. Instead of making the…read moresituation right they decided to be dishonest. I would never do business with them again. They still have a chance if they decide to refund the money we spent trying to work with what I thought was a good local business.

These guys are awesome, helpful, and very understanding…read more They are punctual and get the job done excellently. Communication was incredible, my questions were answered. Will be going back and i will be recommending anyone to them!

This store only sells duds radios apparently. I bought a CD player here and had issues right out…read morethe gate. Luckily at that time it was still under warranty. But the replacement also stopped working. I live about an hour away so it's not easy to stop in and have it looked at. When I got around to it, they WOULD NOT REPLACE the 3rd bad CD player, because by that time it was out of warranty. In the end I ended up wasting 6 hours of drive time and no working CD player. They were happy to take my money, if I wanted to pay for another installation and CD player however. I just wanted the product I paid for to work the first or second or third time. Horrible experience. They'll take your money easily, just don't expect the products to last. Lastly, they don't have chairs for you to sit in while you wait. So, my daughter and I sat on the floor for 40 mins. The owner doesn't live in washington, so I don't think he actually cares. Money and a lot of time down the drain.

*** Buyer Beware of Price *** Another place that quotes you…read moreone price to get you on the books and in the door - then charges you another things. I wanted to pay for my install up front, even though it is legal - a company should not make a customer eat the companies CC fee (which mine was $16), especially when you are paying hundreds of dollars for a services. BRING CASH TO HONOR PRICES. Also, they should disclose when scheduling over the phone. When you ask about it, the attitude of the front desk people flips (Cory), so I took my car elsewhere (Sounds on Wheels), Saved 20% total (they don't charge CC fees)

They are absolutely amazing there at R-Tuned! I was worried about my spark plugs and coil packs. My…read moreson got me an appointment and he fixed my car. Im very happy with the work Chris did and am looking forward to going back to have him do more things that need done! Thanks R-Tuned! You guys are AWESOME!!!

I had a great experience with Chris when my 2018 Honda Accord blew a head gasket. He is extremely…read moreknowledgeable, especially with Hondas, but works on all types of vehicles. Most importantly, he was efficient and affordable--he had my car back to me in less than a week, and the total cost for the head gasket replacement (along with a few other miscellaneous repairs) was just under $2,100. I was very impressed with his work and happy to support a small, growing business. Highly recommend!