We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.

I had a high-end auto stereo installed…read more Kyler helped me through the whole process. He made recommendations, gave me discounts, and was very attentive to my needs. He kept me updated as to the completion of the project. The stereo sounds great. This store has all the best stuff, and knowledgeable technicians. Kyler is a proficient sales person. He knows his stuff. If you are ready to put down the cash, you'll get the best. Mine was expensive, but it sounds fantastic!! The technicians are experts. He made micro-adjustments to my equipment-for the perfect sound. And if you have any issues later, they will help you out.

Always been super kind, helpful, and knowledgeable when I head in. Definitely my favorite shop to…read moreswing by!

Easy Peezy Thank you…read more I love my new stereo system in my 1999 Toyota Tacoma My truck drives faster now !

Stereo upgrade: Posted yesterday that a person should ask…read moremore questions before settling on what the salesman points out to you. I was disgruntled and my post ended with ... a $3,000 upgrade should have enhanced my experience, rather than hold me hostage... Just wanted to add, that I gotta admit, My stereo sounded pretty damn good on the way home from work tonight.

Sadly they are the most dishonest business I have ever interacted with. Instead of making the…read moresituation right they decided to be dishonest. I would never do business with them again. They still have a chance if they decide to refund the money we spent trying to work with what I thought was a good local business.

These guys are awesome, helpful, and very understanding…read more They are punctual and get the job done excellently. Communication was incredible, my questions were answered. Will be going back and i will be recommending anyone to them!

This store only sells duds radios apparently. I bought a CD player here and had issues right out…read morethe gate. Luckily at that time it was still under warranty. But the replacement also stopped working. I live about an hour away so it's not easy to stop in and have it looked at. When I got around to it, they WOULD NOT REPLACE the 3rd bad CD player, because by that time it was out of warranty. In the end I ended up wasting 6 hours of drive time and no working CD player. They were happy to take my money, if I wanted to pay for another installation and CD player however. I just wanted the product I paid for to work the first or second or third time. Horrible experience. They'll take your money easily, just don't expect the products to last. Lastly, they don't have chairs for you to sit in while you wait. So, my daughter and I sat on the floor for 40 mins. The owner doesn't live in washington, so I don't think he actually cares. Money and a lot of time down the drain.

*** Buyer Beware of Price *** Another place that quotes you…read moreone price to get you on the books and in the door - then charges you another things. I wanted to pay for my install up front, even though it is legal - a company should not make a customer eat the companies CC fee (which mine was $16), especially when you are paying hundreds of dollars for a services. BRING CASH TO HONOR PRICES. Also, they should disclose when scheduling over the phone. When you ask about it, the attitude of the front desk people flips (Cory), so I took my car elsewhere (Sounds on Wheels), Saved 20% total (they don't charge CC fees)

They are absolutely amazing there at R-Tuned! I was worried about my spark plugs and coil packs. My…read moreson got me an appointment and he fixed my car. Im very happy with the work Chris did and am looking forward to going back to have him do more things that need done! Thanks R-Tuned! You guys are AWESOME!!!

I had a great experience with Chris when my 2018 Honda Accord blew a head gasket. He is extremely…read moreknowledgeable, especially with Hondas, but works on all types of vehicles. Most importantly, he was efficient and affordable--he had my car back to me in less than a week, and the total cost for the head gasket replacement (along with a few other miscellaneous repairs) was just under $2,100. I was very impressed with his work and happy to support a small, growing business. Highly recommend!

Pricing and service great! I scheduled remote start and window tint. I am extremely pleased with…read morethe outcome! The car has never been better.

Like to Thank Kenny for not trying to up sell me when I came in. Explain what I needed he showed me…read morefew options what he thought I would like. It was perfect for my work truck. Provided info to all my questions. Do to timeline I installed, Kenny provided all the needed parts, wiring harness etc. Shared few tricks needed for install, all went in like he said it would. Once installed I couldn't get a program to work. I called Kenny knew exactly what it was, all good! THANK YOU