Could not recommend Bobby more! The whole process was extremely efficient and accommodating. He had…read moreour tv repaired quickly and made it a very pleasant experience. Such a nice guy with quality work! Will definitely be recommending anyone who needs electronics repaired to him.

The speaker on our Samsung TV was sounding tinny. Contacted SOS TV. Bobby got right back and…read morearranged an assessment. Was thought to be a problem with the speaker, motherboard or both. Turned out to be both, along with the power supply aging. Returned the set 3 days earlier than expected. Excellent service and value. Bobby's great and easy to work with.

Horrible experience. My wife went to recycle 2 TVs and an unkind older man told her it would cost…read moreher $30. When she said nobody informed her of that when she called ahead, he said "but did you ask?" Like she's an idiot. How would she know to ask? Should she have expert knowledge of the "pay to recycle" business? He was rude. If you're looking for normal customer service, we don't recommend this place.

We were in a pickle and Sam from Central Electronics came to our rescue. We had a new tv delivered…read morefrom Costco and the delivery guys were terrible. They did not show us how to even turn on the television. In a panic, I called this marvelous company, and within an hour, and Sam' expertise, we have a working tv. The value for the service was amazing. Sam sure knows how to set up a brand new, updated television. The cherry on top is that Sam is a super nice friendly man! Thank you, Sam, and Central Electronics for saving our day!

great service and support. would do business again. very flexible when I had a concern and…read moreexplained my situation.

Absolutely the worse! Don't ever use Cox. After being with Cox for msot of my 40 years owning my…read moreown business , I signed up for a 3-year plan because I was thinking of retiring. I paid my $550 per month bill on time every month and fulfilled the 3 years of the contract and looked forward to retiring. So, I called Cox to tell them I wanted to cancel my service. They came back and said that I was "automatically" renenwed at the end of the original 3-year contract and that I had to pay for the entire new year before I could get out - almost $6,000! I told them this has to be illegal since they never notiied me in writing of this automatic renewal clause. But they said in the State of Calfiornia it's legal and there's nothing they can (or would) do about it. End of discussion. This kind of practice has to be illegal! There should have been a "thank you" from them for being a good customer for nearly 40 years, but instead, those Coxsuckers are living up to their nickname - COXSUCKERS! Don't get involved with this lying sack of shit company and get out while you still can!

Excellent service and super fast repairs! Great communication and superb results!! Yeah man this…read moreplace replaced and fixed my IPhone 11 PRO Max cheaper than anyone around. I saved a good 5 to 10 bucks from similar unauthorized iPhone repair companies. My iphone was out of warranty and Apple was charging. $200.00 I'm a satisfied customer! Eugene Chavez

I was in need of mounting for 2 TVs. Gave Joe a call, he was able to quickly book me an…read moreappointment. The guys showed up on time and my TVs look great. Thanks 1Stop!

This review is for in-store client care . Austin, at this store is an exceptional product…read morespecialist and ambassador. Brand loyalty is built upon good products, value and client care. The standard online customer care with exceptionally long wait times and inconsistent solutions is frustrating to clients and associates. I hope that Verizon resolves the flawed system.

I closed my account with Verizon in Sept 2025 and paid my account in full with a zero balance…read morereported at this store. Unbeknownst to me Verizon continued to charge a line that they failed to close even though I closed my Verizon account. Verizon falsely reported this charge to the credit bureaus which created a negative impact on my credit score. I have talked to 5 different people at Verizon without any resolution. This company has NO INTEGRITY. Be careful people!!!

Cityside Fiber turned a very negative experience into a 5/5 positive one…read more The Director of Customer Relations reached out to me (Strider) personally and offered several options to resolve the issue. I accepted one of them, and I also want to say that I genuinely apologized for my part in how things escalated. Just one business day later, Jon-Michael from Technical Support contacted me and scheduled a new installation date. Mike (hands down their best technician) came out, quickly diagnosed the problem, and set up a new system that has been working flawlessly ever since. I can't say enough good things about Mike's expertise and professionalism. Logan also helped get the system configured and running smoothly from the virtual support side. I am now more than happy with Cityside Fiber -- both as an internet provider and as a company overall. If you're having any issues with Cityside Fiber, my strong advice is to escalate to one of the people mentioned here. Strider, Jon-Michael, Mike, and Logan are all true professionals who will do the right thing for you.

The installation went well. However, their concierge service is the worst. They never call back…read more You get placed on hold for a long time and then their automated service asks that you leave your number. Good luck in getting a call back when you do. The actual fiber service is fine and fast when it is working. It just keeps dropping regularly and of course at bad times like Teams calls or when watching the game. Perhaps because they are a new service in the area. I miss Cox, especially when I have to reach out to Cityside's customer service or "concierge." They are pretty bad. Again, the fiber service is ok but their concierge is horrible. They never answer and never call back.

I kept receiving postcards & letters from Cox for $30 per line for 300 MBPS a month service. Last…read moreweekend I brought the postcard to the Laguna Niguel store and I had to wait 25 minutes before someone helped me and then the guy told me..."oh you're not eligible for this offer." When I pushed back and asked him why he said "I don't know but it doesn't show up in the system for you." This week Cox sent me another letter with the same offer - $30 a mo for the next 24 months. LUCKILY - this time I went to the Cox Lake Forest office and was helped by Nick K. When he went into my account he found that the person that had signed us up initially had us on a "roommate account" because the previous owner hadn't shut off her service by the time we moved it. He went in and fixed out account, was SUPER kind and very patient. This was the first time in a long time that visiting a Cox store was a very pleasant experience. This is the new store that I will go to from now on!!! Make sure to seek out Nick K.

Nick. Welcoming, patient, kind, Listened thoroughly to…read moreunderstand what I needed, and was exceptionally knowledgeable on all products/services. All of the above really helped to diminish my stress (over a major life change.) He covered options but also only offered things that would save me money. Genuine and so refreshing! He effortlessly resolved all my needs with no additional costs. Win! Recommend this brand, for this caliber employee and I've enjoyed this cable service for almost two decades.

Glad I picked K&S for my TV project. Steve was terrific - on time, professional and great on…read morehaving to improvise when the mount didn't fit. And totally set up system so we literally have to do anything but turn on TV and go. And fully cleaned up and took old TV, packaging etc!! Highly recommend......

We just have our garage redone and the workers somehow disconnected some wire/cable in the attic, I…read morecalled Steve and he showed up and helped to resolve the problems. Now everything back to work, the this is 10 months AFTER Steve completed our project! How can I not to recommend his company? He is super nice and friendly!!! Thank you!!!

HORRIBLE COMPANY!!! Constantly having outages, unable to make changes to account, random and…read moreunnoticed price hikes, customer representatives on phone are utterly useless. It took me nearly 5 hours to even cancel my service. Whatever you do DONT GET YOUR INTERNET FROM THEM. So excited for when google buys and destroys them

inept company, inept employees I cancelled my phone services…read moreand they did not offer to unlock the phone at the time, so getting it unlocked 2 weeks later has taken over 7 hours on the phone and 11 agents and they still can't tell me if it is unlocked