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    Dippity Do Dog

    3.3 (81 reviews)
    Closed 8:00 am - 4:00 pm
    Updated a few days ago

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    One of the many scabs along my dog's head, neck and back.

    We brought our dog into the self service dog wash at Dippity Do on 8/16/25 and used the provided shampoo and conditioner along with the towels provided in the fee as advertised on their website. A few days later I could feel small bloody scabs along the back of her neck, top of her head and all along her back. After a $275 vet visit we were diagnosed with Post Grooming furunculosis. After a quick Google search it indicated it can be transmitted by using mixed/diluted shampoos that are not properly stored or disinfected or unsanitiezed grooming tools which can create a bacteria called Pseudomonas. This bacteria causes Post Grooming Furnculosis. I called the shop to let them know to check the shampoo in their self service area. Although the manager was very nice, it did not seem like he believed me or had a concern about his shop causing this. He informed me the bumps would have appeared right away if it was from them but this was not an allergic reaction. This is a bacterial infection which doesn't show up within hours. As a small business owner myself I hate to leave a bad review but I am disappointed and feel terrible my dog is going through this on top of the huge vet bill I was responsible for. I just wanted to bathe my dog and instead we are faced with this infection. I didn't even know this was possible so I feel it necessary to let others know about this. I don't want this to happen to anyone else. I hope this gets the attention it needs to get Dippity Do to check all their self service grooming supplies and tools to insure all products are disinfected and diluted shampoos are properly stored and bottles are disinfected.

    Bernadoodle

    We've been going for years and they have been amazing. Leo and his team do a great job and our dog loves going.

    My labradoodles paw
    Taedra M.

    Do not bring your pets here. I came here for the first time and left with a traumatized dog. The groomer cut her nail so low that she bleed all night and cried. What has me upset is that he never told me she was cut too low and was bleeding. She even has a few skin scratches from the razor. We discussed her matted hair and him having to shave her lower than I expected. Which I understood completely. But I left with my dog and when I got home I saw blood spots on the floor. Which confused me. Then she was in her crate often whining. I had no idea what happened. Until I took a closer look. I understand mistakes happen. But as a customer that is paying you to groom my dog, you should be honest. And he never told me what happened. And because of that I cannot trust this establishment. First and last visit. I emailed the company, no response. Horrible service.

    Scabs from an allergic reaction
    Megan C.

    I would not recommend your dog to get groomed here or use the self dog wash! I rarely leave reviews, but my experience was something I can not let slide. First off, I would like to state that I have been a certified groomer since 2010 and even though I no longer do this as my profession, I am sill up to date on the type of products I use on my dogs. This was my first time in this salon and I needed to get my dog bathed since the usual spot we go to is in the process of being remodeled. I did NOT feel welcome in this salon at all, it was very run down and just looked grungy/dirty. The tubs had so much build up and scum, I've seen this scum before in the grooming salons and this isn't that hard to clean, at all!  I should have just walked out and I really regret that now. I had to ask the staff (only one girl because she was the only one that acknowledged me) because there was no tethering hook for large dogs and then the dryer didn't work so they had to plug it into a different outlet. The entire time I felt like I was such an inconvenience! I was the ONLY one bathing their own dog the entire time. A few days later my dog was acting EXTREMELY weird and completely not like herself, she seemed sick and so depressed, and refused to eat the entire day. I looked over her to check for anything abnormal and came across several hives on her back end that went all the way up till the middle of her back. She was SUPER sensitive to the touch and if we rubbed her back end she would drop like she was in extreme pain! I immediately called the vet and took her in to get checked out because I had NO idea where the hives came from. The vet gave her an exam and found the hives and she was sent home with an allergy shot and pain medicine to ease her discomfort. The ONLY thing that has been recently different from our normal routine was a bath in a new place and the "shampoo" and "conditioner" they had for us to use. Both bottles were watered down and only one bottle had a ghetto piece of tape written in sharpie with the word "conditioner" on it. I didn't think my dog would have had a reaction to the shampoo/conditioner because I have never had this issue before and I have used several different brands before on my dog. The associate didn't bother to tell me anything about the self bathing process as a whole. Those bottles could have been easy used for other chemicals! My dog now has huge scabs on her back end and is still in a lot of pain. I've attached photos for reference of what the outcome is. I should have just walked out the moment I came in, I've learned my lesson now and will NOT be returning. I would not recommend this place to anyone. Ever!!

    I've gone here twice now with my yorkie and have been very happy with the outcome both times! Greta is amazing and does a fantastic job.

    Kelly S.

    So happy we found Dippity Do Dog next 2 Frys Ellie kindly explained grooming options for our Ollie Bear Overall our family had a really good experience Defiantly give the front desk a chance We were all new to our jobs at some point Ollie had some matted patches and staff was able to clip him, trim him and make him looking like a handsome chap. Nail trim for our other dog was only $8 I love a deal and I feel we certainly got a deal:)

    Someone got his groom on today.
    Amy F.

    Just moved here from San Diego and our Brittany Spaniel, Dover, was in need of a cut. Could not be happier with how Dippity Do Dog did. The shop is conveniently located in the Frye's shopping center on the corner of Alma School and Germann. It was clean and COVID-19 safe. Reasonably priced services including self wash stations. Dover looks amazing and his smile shows how happy he is to be trimmed down. We'll definitely be back.

    Injury

    I would NEVER, EVER take your pets here. We used them for the first time last weekend and when I got home that night I noticed my dogs nose was extremely swollen. I have no idea what they did but she's been in so much pain ever since, and her nose absolutely DID NOT look like this when we dropped her off. I can't even figure out what they did to her, and what's even worse is they didn't even let my husband know anything happened. Unbelievably disappointed!

    Terrible damage to my 8 year old Chinese Sharpei by this careless grooming salon.
    Andrew S.

    Terrible experience from start to finish, and my dog is still bleeding. When we dropped our 2 dogs off at 10 AM, we were told that the grooming package would take 4 hours. We drove away to do errands and not 40 minutes later we were called and told that they were ready to be picked up. We were surprised to find out that this 4-hour package only took 40 minutes, and so we immediately questioned the quality of the service. When we eventually picked them up, we were asked to pay before we even could inspect the dogs, and only after we paid, we found out that our Chinese Sharpei had a massive BLEEDING gash on the bottom of her tail. The groomer couldn't even tell us inside where other customers could hear, so he followed us outside to show us. We took her to the vet to make sure her inflicted wound was treated appropriately. Upon closer inspection, her ears weren't even cleaned like we paid for... who knows what they did (and didn't do) during the 4-hour package that only took 40 minutes. And to top it off, it didn't even seem like they took them outside to urinate, since they both had a 2-minute long pee right when we took them out. The location is dirty, and the business practice is sloppy to say the least. I would advise anyone who cares about their pet to avoid this establishment.

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    29 days ago

    Ease of securing an appointment. Everyone is very accommodating and pleasant! Amazing grooming staff! Thank you!

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    5 years ago

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    3 years ago

    I brought my 4 Shih Tzu's here and they did a great job! Very happy with the results and the workers there were very kind too.

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    3 years ago

    Very uneven cut on my dog. one ear hair much shorter than the other. Face uneven one cheek to the next. I just was not impressed.

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    Ask the Community - Dippity Do Dog

    Review Highlights - Dippity Do Dog

    My groomer (greta) said she would do her absolute best to try and save most her fur so she wouldn't be shaved and she came out looking like a show dog!

    Mentioned in 5 reviews

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    Dippity Do Dog - groomer - Updated May 2026

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