My first time on this facility and I like their yakult passion fruit tea. The fries are not that bad either

If I could rate 0 star, I would. I have gone to many ding tea stores and have never written a bad review to any location, but this one made me to. I ordered 3 drinks and guess what I had in one of them. A FLY!! This is just unacceptable! The easiest way you can do to perform good customer service is sanity and this is what I have in return ?? I am a boba lover and have so much expectation in this drink but now I have to put it in the trash can because of this fly!!! _________ I got reply from the Ding Tea Westminster representative. Now, I'll update my review, 0/5 for drink quality & customer service. 1. Let me be clear with you the One Thing 1st in this type of situation: I believe a business owner in the food/beverage industry must always be aware of the No1 priority and your primary liability is maintaining the healthy and safety quality of your final product. We, as consumers of your product, have done our end of the contract after completed the payments successfully at your store (your merchant should have the record, if not our finance's institute could improvise). 2. We are all lawful citizens! I suggest you should think more wisely before responsed to this matter with absolutely no common sense. You have failed in 2 major positions: 1. Failed as a restaurant's owner( or owner's rep) in serving your customers 2. Failed as an ethical civilian of US: falsely making a threat and accusation of your victims in a very unethical way . Denial of responsibility as you have breached the sale contract, and violate your customer's civil rights, who got in hand sufficient evidences of facts that your product was contaminated to consume. What if somebody down the road who will get this fly or maybe something worse from your product. And that somebody turns out someone you know: friends, familly's members: they might get critical because of the same way of your business's practice. Until you have put urself in my shoe, I bet you would not have done what you've done right now. You should consider yourself LUCKY and be THANKFUL, that we expressed our RIGHTFUL feelings in the social media network. We did not express our CONCERNINGS to the HEALTH department. - Bottom line is, how about you report me to Yelp and I will report to health department that one of the 3 drinks i got that last Saturday( 2 bobo latte on the advertising n got 1 signature milk tea as a free one) was unsafe? I was lucky enough to get the fly out of the drink in my very 1st sip. Lastly, I believed there was no curtain at the entrance, the boba mixturer was already put in a stainless steel pot with no lid on it. The entry door was constantly opened by a lot of 3~6 years old kids playing around the shop with their parents waiting on their drinks. It was super hot outside, so logical thinking, where else the flies should go but not inside? cooler and sugar is just a bonus. I bet those parents could be the eye witnesses for that day. read more

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Boba usually is great here! However they're getting 3 stars for the food. I got the Golden Balls and they only gave 6 pieces. It was small portions as well. My cousin got the fries and ordered spicy but honestly it was not spicy at all. Compared to tastea or lollicup, their spice levels aren't as spicy. Paid $25 for 2 drinks & 2 appetizers. I'd say the fries are a good portion for the price but not the golden balls! Also, if you like spicy food, maybe ask for extra spicy because their spicy was not spicy at all!! read more

I was looking forward to milk tea with boba. I ordered through Uber Eats. Delivery was fine. But I'm so disappointed that the boba was not soft. It wasn't cooked well. I'm hoping this was a one time thing. read more

Our favorite location of Ding Tea! The drinks are consistent which is the main reason we drive 15 minutes to this location even though the Garden Grove location is 4 minutes from our house. Their milk teas are delicious! Not powdery or overly syrupy. The level of sweetness and ice is customizable and each time I order it less sweet it comes out exactly like the time before, that's a huge plus! The service is decent. You'll get your drinks fast but they aren't as friendly as other tea places. The location often has promotions for a free upgrade and if you sign up for the five star rewards you can earn more discounts/free items! They also have a few card/board games and video games in the back! The establishment is spacious and a good place to hang out (after covid-19 is behind us of course) compared to other Ding Tea locations. read more

These stores are popping up around the OC area like a McDonalds. This is the closest one to my house and there's not much to say. It's a boba shop and I come here sometimes with my friends after eating. There usually isn't much of a wait whenever I'm here -- in and out of the store within 10 minutes. The inside is clean and well-kept. There's a great photo op in the back with flowers on the wall. There's also a little game station too if you want to kill a little bit of time waiting for your drink! I usually order a lychee yakult but decided to try the passion fruit yakult last time. It was good, a little sour. read more

Ding Tea Westminster - Passion fruit yakult, winter melon milk tea, and boba latte - Bubble Tea Near Me - Westminster, California

The drinks was better compare to other Ding Tea store however the popcorn chicken was very little compare to the price I paid. read more

Ding Tea Westminster - Popcorn chicken with 2 drinks. - Bubble Tea Near Me - Westminster, California

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I love coming here. The setting in this place is beautiful. They have a nice wall of flowers in the back and a decorative grass wall in the front. The drinks here are fairly consistent, just like other Ding Teas. Signature milk tea is my go to drink. The creamy taste and the chewy golden bobas makes my day. It's very refreshing for a hot day. read more

Ding Tea Westminster has slowly became one of my most favorite places to grab a drink, whether I'm by myself or with friends. The place provides everything a boba lover like myself could ever want: stellar customer service, a fun environment, and most importantly a large variety of great drinks. Whenever I would step into their store, I would be immediately greeted by all of their workers. Although it's something minor, it just makes you feel welcome and invited. On top of that, the cashiers are always patient and will give you recommendations based on your preferences. Instead of stamp cards, you can sign up via phone number (which is free) to earn free drinks and toppings. I prefer this to stamp cards, because I won't to remember to carry it, and there is no fear of losing a stamp card that you are so close to finishing.     Unlike other popular teashops such as Half & Half, there is much more depth to this store. Ding Tea is not just a place to grab your drink and go, but there is ample seating for you and your group of friends to sit down and catch up, play board games such as cards or jenga, or even play the little arcade games in the back! You will also notice all of the beautiful artwork that is displayed in the store such as the vibrant flowers on the walls. Recently, they have added brand new tiles, which really brings out the ambience of the store.     As for the drinks, there are a variety of great drinks that you can order here to satisfy whatever you are craving whether it be fruity or milky. There is even a combination of the two with their fruit milk teas! My top favorites are the honey milk tea, peach tea with star fruit jelly, and wintermelon milk tea. On a hot summer day like today, there is nothing better than stepping into their air conditioned store and treating myself to a delicious, refreshing drink. read more

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As an avid milk tea drinker, Ding tea is my go-to favorite franchise to get boba! I recently came to visit this location in light of the pandemic and got some to-go drinks. This location is one of the closer dingtea nearby and I definitely appreciated their promotion for healthcare workers a week ago! For two days they offered a free drink for healthcare heroes working in the frontlines at the end of March 2020 (one per person/day with proof of employment/badge), which is an amazing offer! Thank you Dingtea Westminster so much for supporting health providers and providing excellent service at your location. I definitely appreciated the amount of effort and care your staff put in to make sure all drinks are made correctly, including your satisfaction. I know these times can be quite rough for local businesses so thank you for your support! Pros: they have great staff that work very hard and the parking lot is fairly large so you won't have to worry about parking! The store manager/owner is also very friendly, thank you for your great customer service! They also have 5star rewards for those of you who don't want to carry around physical stamp cards! read more

Ordered a strawberry yakult and was too sweet and sour unlike most other franchises. Also received a small straw when the drink contains strawberry bits inside. read more

Lazy staffs and Lack of experience . While other stores usually shake up the drink for blending and make it cold, these staffs just pour powder and stir it, then throw ice in while the drink is still very hot and seal it. A moment later all ice melts and have nothing left in the cup and your drink is still warm. They don't also look happy and appreciate customer as well. read more

Absolutely horrible. There is maybe 2 people in the store store. I stood in the front of the line for over 7 minutes waiting just to have my order taken. There are only 2 girls working in the obviously cannot handle it. They seem to give priority to the illusion people before ever taking my order. Very disappointed we come here all the time period They really need more help or more skilled help. The girls look so stressed that are trying to run this business they need some adults in here. read more

Love Ding Tea! This location and the one on Garden Grove Blvd is my favorite as they never mess up on my drink orders. Fast and never disappoints! read more

Their Bobo latte is pretty good. It's fresh milk with brown sugar syrup and boba. No tea!! I feel like if the boba was cooked with or put in the syrup - will give it more flavors. It's quite plain in my opinion. Milk and brown sugar taste good. I like the extra cream part on top which is a little salty and creamy. Service is good. Nothing to complain. They have plenty seatings and lightning is nice too. I don't really like the location comparing to other ding tea stores, but they are the only one that has Bobo latte for now and it's what keep bringing me back! read more

Ding Tea Westminster - Bobo Latte - creamy and sweet - Bubble Tea Near Me - Westminster, California

I'm a big fan of Ding Tea but this particular location really disappointed me. The staff that took my order was nice and attentive but other than that everything else was a big disappointment. Waited for more than 45 minutes for my 2 drinks and the line wasn't even long! My wintermelon milk tea came out too sweet despite asking for 50% less sweet- all I tasted was wintermelon syrup. Normally, I don't give 2 stars review but this time was an exception. Note: They have a portable arcade in the back you can play while waiting. Spacious with lots of tables. read more

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I ordered 3 drinks and have to wait about 20 minutes. That was okay because they were kind of busy. My order was less ice for all 3 drinks and they came with 3/4 or more with ice. If I wanted 75% ice, I would request it but this is not the case. I ordered less ice! The employees did not pay attention to my order and made it wrong. I'm very disappointed in their dishonesty. An honest business should pay attention to their customers orders and not ignored their customers requests. I hope the owner sees this review and reevaluate their employees moral code. I've been to other ding tea and so far, they've been honest. read more

Ding Tea Westminster - Bubble Tea Near Me - Westminster, California

I went on a day that had free upgrades on all drinks and thought it was a good deal until I realized how watered down the drinks were and how little toppings I received. Not coming back even with the same promotion. read more

This review is for this location alone. Yes I know that parking and traffic is so much better for this location. I know that the store is a lot more spacious and can sit more people. However, the wait and quality of their drinks is ridiculous. I came during the first day of their soft opening. The line was out the door even at 9:45 PM so we decided to leave after waiting 15 minutes. I came the next day during their soft opening. Not bad of a line. Barely out of the door however for some reason the line to order took a long time. There is no rewards program for this store (just an FYI). We order our drinks (bogo was a plus). There were plenty of tables, plenty of people working (6), and a decent amount of people waiting for their drinks. From what I've seen, it takes them the longest to make drinks even though there are so many workers at this location working at one time (most I've seen in any other Ding tea store). Not sure what training they received but most of them were just standing there talking to each other. There is a line of people waiting for drinks, not that long of a line of people ordering drinks, yet the workers decide to talk instead of doing their jobs. We waited probably close to 30-45 minutes for our drinks (4).we waited so long that our friend was able to talk to us for 30 minutes, wait in line and order 2 more drinks before our original order even came out. Also when we got our drinks (jasmine green milk tea) it came out tasting so much like milk. I understand I modify my drinks to have half ice and half the sugar, but never had I ordered this drink and have it tasting more milk than anything else. I could barely taste the tea. I don't think I will ever return to this location unless I was in the area and it was all out of convenience than anything else. Hopefully they can improve since it was just a soft opening. So far, not impressed. read more

Ding Tea Westminster - Lots of seating compared to other Ding Teas - Bubble Tea Near Me - Westminster, California

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Food is amazing. Had the chicken and fish balls, so good I could cry. Hokkaido coffee is incredible. Wish I lived closer, I'd come here every day. read more

Ding Tea Westminster - Fish balls - Bubble Tea Near Me - Westminster, California

The slushes are so watered down compared to other Ding Tea location. I told the staff there and nothing happened. I don't think the staff care much and the owner doesn't have much control over how the staff are messing things up. read more

Ding tea is absolutely one of my favorite places to get my boba fixing. I always like to come to this location on weekends and they always will perfect it. But today idk what happened ding tea. You had great service and everything but what happened to my drink? I always go for the jasmine green tea (no milk cause lactose) and with golden boba with half sweet and no ice. Usually when I go to other ding tea locations, when I get no ice they would fill the cup all they way to the rim still. In the image it's legit like 3/4 full. Can you guys improve this problem please ty. read more

Ding Tea Westminster - Uhhhhh my cup is legit 3/4 full - Bubble Tea Near Me - Westminster, California

I don't know about other ppl review but for my experiences, I came here for the last two months already and never get disappointed, their honey green milk tea always good and they give a lot of boba for topping ! Sometime I have to wait little longer on the weekend but I understand all business busy on weekend, but weekday come here after school only wait for my drink about 5mins . Also my other fav is winter melon milk tea with egg pudding ! Must try I love their game and the pictures menu too ! Easy for choose the drink or want to try something new ! Parking is very easy ! read more

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I just love their drinks like so so good it's like not even that expensive either so I recommend here it's not gonna disappoint I promise you read more

I've been here many times in the past but haven't had a chance to review it. The drinks and boba have always been perfect whenever I've gone here. I usually get a Thai milk tea with less sugar and less ice and it's always tasted the way I wanted it to. This location also texts lots of coupons throughout the week for free upgrades and toppings which I think sets it apart from other Ding Teas in the area. read more

Ding Tea Westminster - Thai Milk Tea w/ boba - Bubble Tea Near Me - Westminster, California

There are plenty of boba shops to choose from nowadays and Ding Tea is up there with the best of them. This location in particular is one of my favorites. The drinks are always consistently good along with the service. It's a small store that gets busy at times, but never crowded. They offer cards and other games for their customers to use. The WiFi is free and fast so it's a great place to get some work done. If aesthetics are important to you then this place won't disappoint. A slight hipster vibe with a flower wall to fulfill your pictures for social media. My go to drink is a passion fruit Yakult or yogurt. Slightly different from everyone's favorite milk teas and slushes, but just as delicious. read more

Ding Tea Westminster - Passion Fruit Yogurt - Bubble Tea Near Me - Westminster, California

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I Came here twice since their soft opening and all very satisfied with my drinks.( favorite ones : kumquat lemon ice tea and mango yakult ) very light in sugar just like what i wanted . Also Love the cleanliness and decoration of this location. The girl who helped me with my drinks is very nice and patient . Highly recommend this location , i definitely return to this location soon to try the rest of the menu. read more

Ding Tea Westminster - Bubble Tea Near Me - Westminster, California

Drinks are better than most other place. I came in ordered 2 large drinks, Green Tea Yogurt and Bobo Latter. I asked if the cashier make Bobo Latte no ice because I will drink it later on the day and do not want the boba to get harden up. I understand that they cannot do no ice because the drink will taste different from the formula, she did explained it to me. I said it is okay, i work at DT before so I understand that. Right after i said that, she turned her "customer service" face down and gave me attitude. Ringed my price, i paid, she quickly turn without any saying "thank you" or at least smile. Later on, she called my order # and said nothing. Quickly run into the back like she doing school finals back there. Is she discriminate me for being a employee of the same franchise, or just tired of explaning the problem which I acknowledged and understood? Dingtea Westminster, You can do better than this. read more

Ding Tea Westminster - Bubble Tea Near Me - Westminster, California

So good thing first - the quality of the drinks is fine, like most Ding Tea spots. They have a good menu with plenty of toppings and customization options. Therefore, my wife and I come to this location occasionally when we drive from Long Beach to Little Saigon to visit our relatives. OK - now the bad experience...The problem with this store is customer service. On Oct-09-21 around 4 pm, we visited the store and ordered 3 drinks to go for celebration of my wife's birthday. We very politely asked for 2 drinks without ice out of the 3 orders. We planned to drink these when we got home and did not want the drinks to be watered down by melted ice due to the hot weather. We ordered Ding Tea to go this way many many times before and did not expect problems. However, the girls taking order refused our request and told us it is their store policy that these drinks must have ice. When I asked why, she just repeated it's their policy in an unpleasant manner. We had to explain to them that we have to drive a long distance and do not want the ice to melt when we get home. They replied then your drinks must have a gap and this item is supposed to have ice, etc before making them. Of course we understand the drink can't be full without ice. We would also be OK if they requested nicely to charge us more for special request (we are just asking to put ice separate, or just don't add ice - everything else is normal). But they chose to give us an attitude instead and ruined the whole birthday for my wife. We were very uncomfortable about the experience and just wanted to leave the store right after paying, taking our drinks, and leaving a tip. The atmosphere was just plain unwelcoming. Removing ice for to-go drinks is just a very standard request. I am sure they receive separate ice requests often for to-go, delivery...Not sure why they acted like we were asking them to do something very irregular. Moreover, we were not happy with their attitude. Probably the girls at the register front had a bad day or something, but we just felt we were mistreated for a pretty standard request. Please reconsider customer service improvements, so we can increase our ratings in the future instead of stop coming to this location altogether. Thanks! read more

Boba were good, I love the boba texture here, soft and chewy. They also put a lot of toppings. The milk were a lil too sweet and the large size cup were still too small for me. read more

I was in the area and was debating which ding tea to go to for my daily boba run. I decided to go to this ding tea and....why not support them right. Not gonna lie that I'm disappointed in my drink where as other location would fill it to the top. Guess I will not be going out of my way for this location. read more

Ding Tea Westminster - Signature milk tea with no ice - Bubble Tea Near Me - Westminster, California

The cashier is super friendly, especially Nhi Nguyen. My recommended also my favorite drinks are kumquat lemon iced tea and blueberry green tea. read more

I wanna say sorry bcs I don't wanna be rude for giving 1 star!! After seeing beautiful photos of the flowers wall, I bookmarked this place bcs It looks so cute! Here is my experience: I came here on Saturday around 1pm and the shop was empty. This place is clean and nice decor. Only a lady was in-front of me in the line. She ordered a few drinks..and It's my turn. While the cashier was taking my order, the worker behind was making drinks for the lady was in-front of me in the line. The girl was shaking the tea..she opened and TOOK A SIP FROM THE SHAKER. My mind was blowing!! Like WTH Did I just watch?!?! Are you girl seriously? I personally don't think drinking the same cup with another ppl is bad! But OMG' not with strangers! YOU MADE THE DRINK AND TRIED IT DIRECTLY FROM THE SHAKER IN-FRONT OF YOUR CUSTOMERS!!!!? I'm so disappointed since my friends are Ding Tea owners ( at another locations). I never seen this happening before! I know that's not how u trained your workers but It will make u lose your customers. I definitely avoid this location by any chance. read more

My fav place to get a refreshing drink. They have the best Kumquat Lemon Ice Tea. The employees are supper friendly too! Parking is very easy as well! read more

Ding Tea Westminster - Bubble Tea Near Me - Westminster, California

I am so happy that they opened one near my house! I was driving past it everyday wondering when it was going to open. One day, I saw people in line at night and decided to swing by the following day for the soft opening. The interior decor was clean, white with gold accents. Very modern and chic. They had "marble-esque" counters and tables with white and gold wanes style chairs. The line wasn't too long - maybe 15 people in line. The wait to get drinks was a longer wait than usual. They also didn't have a great strategy in getting drinks out but it's a soft opening for a reason. I'm sure they'll work out their kinks. I usually order all my drinks less or half sweetened. Here's what I ordered: Oolong milk tea - It was meh and super sweet. The tea wasn't as rich as the other Ding Teas. Passion fruit yakult/yogurt - this was probably the best drink I had. It was actually perfectly sweetened, had enough passion fruit sweetener. Delicious! Hokkaido coffee - my mom liked it. I tried it and it was rich and creamy but super sweet. Winter melon tea - I've never had this but holy crap, it was like drinking sugar water! I had to dilute it with a little water but the taste of the actual tea was good. I would get this again but with no or little sugar. I would definitely return and try other drinks at this location! read more

Came here for the Popcorn Chicken & Golden Fishballs. They're ok, & so are the house sauces that go with them read more

Ding Tea Westminster - Popcorn Chicken - Bubble Tea Near Me - Westminster, California

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I ordered a regular Lychee Aloe Vera Juice with Grass Jelly, 1/2 ice and less sugar. It was so delicious and refreshing!

Awesome boba place!! Its me and my aunts go to Love the decorations on the walls and how fast the drinks were made The plAza had a lot of parking availability when I came and I am excited to come back weekly!!! read more

I usually order wintermelon green tea, but when I got this drink it was very sweet unlike the ones I had before.

Horrible customer service especially the owner. She complicates every order and refuse to sell extra boba. I don't get it? A boba shop that refuse to sell extra scoop of boba? Peter (owner) you mention that it is store policy that you don't sell just boba alone. Where is the policy posted? You wife told me that your reason you don't sell boba alone is because of limited staff? Doesn't make sense. read more