Dillard&#x27;s

As a former employee who has worked for this company twice before, I'm extremely disappointed with…read moremy recent experience trying to return. My most recent position with the company was eliminated back in March, so when I was contacted on July 18th regarding another opportunity, I was genuinely excited about the possibility of returning. I was looking forward to interviewing and hopefully being given another opportunity with a company I had already worked for twice. I followed up several times after being contacted, and each time I spoke with the beauty manager, Zohra, I was led to believe that I was still being considered and that I would be contacted to schedule an interview. What was most disappointing was how things were handled this past weekend. I reached out again on Sunday and was told that I would receive a call on Monday. When I still hadn't heard anything Monday, I reached out again and was told I would be contacted within 15 minutes. That call never came. Instead, I received an email stating that the company was no longer interested in moving forward with me. I completely understand that being a former employee does not guarantee me a position or even an interview. I also understand that companies have the right to choose whichever candidates they feel are the best fit. That isn't my issue. My issue is that I would have preferred honesty and direct communication. After repeatedly following up and being reassured that I would be contacted--including being told that very day that I would receive a call within 15 minutes--I feel I should have simply been told that the decision had been made not to move forward with me. There was no reason to continue giving me the impression that an interview or conversation was coming. After working for this company twice and then having my position eliminated in March, this experience was especially disappointing. I feel like my time and emotions were played with, and I found the lack of transparency and follow-through from management very unprofessional. In a way, I'm thankful for the experience because it showed me that returning may not have been the right decision for me. I value honesty, communication, and people keeping their word. I can absolutely accept being told "no." What I don't appreciate is repeatedly being told to expect a call or an opportunity that never comes. Sometimes a rejection really is a redirection.

Pretty good service. Honestly just couldn't find what I was looking for but very helpful staff.read more

See all

Marshalls

3.3(48 reviews)

1.3 mi

I've come to this location for years and it's only getting worse as time goes on, only one cashier…read morefor a line with 15+ people, comparable to Burlington wait times. I know big companies like to have few people scheduled to maximize profits but there was one cashier actually ringing people up, two behind the counter with their backs to the line talking, messing with tape/stickers, another worker tried calling up more cashiers but said to another worker "no one is replying" and I passed atleast 3 workers on the floor. The whole team needs to be retrained. So many people, myself included, walked out of line and it was still past the doors heading to the cart corral.

I love this Marshalls and this location. I've been going there with my mom and I was a little girl,…read morebut the only downfall right now is in the bathrooms are disgusting. They smell so disgusting. And there's so filthy dirty. I know they make enough money to hire someone to clean those motherfuckers.

Got an outfit and a half

Christmas gifts

See all

Burlington

2.2(5 reviews)

0.5 mi

Everytime I go in here there's never all the blankets out or purses; in the morning... the guy…read moremanger keeps hello kitty blankets & will only put one out to make it seem like they put them all the items out..

Live in Tracy and had to drive out for my son because he is a big and tall kid. I loved that this…read moreplace had his size. But, it was quite a mess. Not sure to come back here again. Will see. Seems like a pretty small store for it to carry those sizes.

See all

Target

2.2(189 reviews)

0.2 mi

The bathroom are the worst I've ever seen no toilet paper no paper towels water on the floor…read moretoilets haven't been cleaned. Did I say no toilet paper?! First time here... Probably the last time here

We came in just to grab a few household items, but the experience was frustrating enough to warrant…read morea review. While trying to get access to the locked-up laundry soap, we asked a nearby employee for help--she literally ran away from us. When we followed up and asked if she could assist (despite clearly wearing a Target uniform), she claimed she didn't work there. Really odd and unprofessional. No one ever came to help, so we ended up leaving without the item and will be buying it elsewhere. In general, the staff seems really young and gives off the vibe that they'd rather be anywhere else. Good luck getting decent customer service here. We still stop by now and then since it's convenient, and to be fair, the store is somewhat clean. But the grocery section often smells off, which doesn't help the overall impression.

Target - They almost need to cage off the entire area and have a specific product pickup zone until they get serious about prosecuting shoplifting.

They almost need to cage off the entire area and have a specific product pickup zone until they get serious about prosecuting shoplifting.

See all

Hello Kitty Sweater

McCaulou's Department Store

2.6(20 reviews)

1.4 mi

Love McCaulou's! They're the only place I know in Stockton that sells Archie's, so do yourself a…read morefavor and grab a pair. Wish they had a bigger selection. They offer free gift wrapping, I bought two pairs as gift for Christmas and they even added ribbon, which was such a nice touch. I'll definitely be back. They have a great selection of kids' and baby toys, books, and clothes. It's truly a one-stop shop for a cute gift and cute gift wrap. The store has an old-school feel, reminding me of Montgomery Ward and Gottschalks. Love that nostalgic vibe.

Live in a Senior Community. used to be in Fashion Sales and Personal Shopper for many ladies, Now I…read moretake a carload (4) and we spend time in the Stockton location for a couple of hours, maybe 3 or 4 times a year. If I have a Client, I take them separately. It is our "Go To" Shopping place.

See all

Ross Dress for Less

2.1(70 reviews)

0.6 mi

I visited Ross Dress for Less in Stockton, CA [5756 Pacific Ave] on Wednesday, 05/06/26, around…read more4:45 PM. I wanted to come to this store because I desired to pick up summer clothes for my upcoming Mexico cruise trip. I walked around the store, hoping that I would find something nice. Unfortunately, nothing seemed to grab my interest this time around. As an alternative, I settled on purchasing the following items: * 4 pack of mini tweezers * facial cleaning wipes * jumbo loofahs * essential hair styling set * grilled seaweed roll snack The total came out to be around $25. Thankfully, I had a $5 off certificate due to being a Ross Mastercard® Credit Card holder. The staff member who assisted me was very unfamiliar with how to redeem the certificate, as she had never done it before. She asked her nearby cashier colleague, and didn't know either. Instead, the Loss Prevention specialist came over to the register and helped to redeem it. The store appeared to be slightly disorganized in some aisles but well-stocked. The checkout line was fairly long but moved at a decent pace. The rating of the stars is still stagnant at 3 stars. This specific Ross location is very hit or miss.

Today is Tuesday September 1st 2026 I go up into Ross stores and I really just needed to use the…read morerestroom got to the back of the fitting rooms and asked a employee where are the restrooms she informs me at this Ross location we don't have public restrooms that is not acceptable it doesn't make sense I know that employees have to have a restroom but you don't have restrooms for customers I will not be going back to that location.

Ross (Stockton, CA | Pacific Ave): Women's Shoes

Ross (Stockton, CA | Pacific Ave): Hair accessories

See all

Ross (Stockton, CA | Pacific Ave): Spa Essentials

Burlington

1.7(57 reviews)

2.9 mi

I am extremely upset with the treatment I received at this Burlington. When I asked to use the…read morerestroom, an Asian female employee told me twice that it wasn't open to the public. Then she said I had to wait until the other customers were done -- even though there were at least six open stalls available. At the same time, I saw other customers being allowed in without any issue, which felt very unfair. When I finally was able to use the restroom, a white female employee came in immediately after me as if to watch what I was doing. That was humiliating and made me feel singled out and racially profiled. On top of that, as I exited the store, I could hear employees talking about me behind my back where I could clearly hear them. This behavior is unacceptable, unprofessional, and disrespectful. No customer should ever be treated this way. I left this store feeling humiliated and disrespected, and I will not be returning to this location

If you can't try clothes on 2 hours before they close they will never get my money I'd rather pay…read morea higher price where my time is of value!!!! Stockton California

Mordecai says he ain't worried bout nothin' because he knows the boys will make it to the World Series next year.

See all

TJ Maxx

3.0(5 reviews)

5.4 mi

I'm an avid shopper of this store but I was so disappointed when I returned from a long vacation…read moreand realized that I misplaced a receipt from shopping there before leaving. I purchased a sweat suit for my granddaughter who I was planning on seeing on vacation but the cashier didn't remove a sensor from the jacket. So I went to the store and asked them to please remove it so I can ship it to my granddaughter but they told me they couldn't do it without the receipt. I told them I spend hundreds of dollars at their store and I would gladly give them my DL if they doubted me but they refused.

We were thrilled this wonderful TJ Maxx store opened in Stockton when we lost Bed Bath and Beyond…read more(& Big Lots not too far away). This store is always busy! It is very well managed, stocked, clean and organized. The cashiers are friendly yet efficient and usually keep the checkout line moving quickly. The store has security personnel as well as staff that restock during open hours, and some that monitor clean & spacious fitting rooms. The store has something for everyone at affordable prices! They display/sell clothing (all ages), shoes/socks, luggage & travel accessories, handbags/belts, jewelry (with attendant to assist), kitchen/bath/yard-ware supplies, organizer items, furniture, linens/bedding/bath supplies, paintings, frames, small exercise accessory equipment, gourmet gift foods, hair/nail/skin/handcare supply aisles, stationery and Arts & craft items, pet supplies/treats/bedding, other home decor, you name it! Items sell quickly and they are stocking new brands/designs daily. What you "see" might be a transient offer (you can ask); thus, you might consider purchasing it before it's gone! They have fabulous seasonal & Holiday items for almost every room of the house, for keeping or gifting.

Walmart Supercenter

1.8(287 reviews)

2.9 mi

It is Saturday May 23rd 2026 I had to order delivered to me the whole thing was a bad situation the…read moreguy didn't listen to me I told him to get off the elevator on the third floor and just go right to the left he decides to go across the hall where I had to go up flight of stairs to get my stuff. I made the mistake of ordering a USB c ord but it was for newer model Android so I went in today to exchange it and I didn't catch the lady's name at guest service but she was so helpful and also the lady in electronics to help me get the right cord and I enjoy service like that so please don't be quick just to complain also give compliments too.

Update: Never heard back from Walmart. They act like they care but they don't. It's been over 2…read moreyears! I will never return to this location! Original Post: I, my one year old and 5 year old (African American) was harassed and racially profiled (by your older Asian employee) at your SuperWalmart in Stockton, Ca (11/18/2023 around 18:30). Your employee screamed at us, called us black as if we don't know that we are black, called security on my kids for looking at toys, I had to ask an employee to get a manager. GIANT crowds of customers watched as your employee continued to yell at me in front of managers!!!! 7 managers instructed her to leave and she refused and continue to yell at me and my kids! She yelled at us in front of the whole store and said we are DRAMA! She was stealing company time on her phone scrolling on Facebook! My baby was terrified he didn't want to get down or look at anymore. My five year old kept asking was we in trouble and was scared to look at more toys. I will be contacting a lawyer and will be going to the news this is the holidays kids wants toys she should not be working with KIDS AT ALL! This is not right I managers had to stand in between us because she became highly aggressive and I shouldn't have to be in fear when we are shopping to spend money with YOU! I am appalled! I wish I could give a negative rating this is disgusting.

See all

Target

3.7(129 reviews)

5.3 mi

Very nice and very wide aisles ..found everything I needed and store was very easily to navigate…read more I didn't have time to browse cosmetics but can't wait to!!!! Used the restroom and it was very clean and well stocked as well Used self check out and was on our way !! Very nice experience and thank you !!!

Service is always friendly. Their selection of items is fairly decent too. Target is one of those…read moreplaces you leave spending $200 and only have one bag in hand. This is exactly why I usually do a pick up order. Never had any issues with that.

See more unrecommended reviews

See all

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

30 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Rachel V.

203

1 year ago

My husband and I just had a very uncomfortable, insulting experience here today. I was trying on clothes in the dressing room upstairs and I asked my husband to come in to zip me up. The woman who worked there saw him come in and smiled, implicitly acknowledging that he was there to help me. A couple minutes later, the same woman knocked on the door saying "hey guys I'm so sorry um my manager doesn't um want um your husband in here because there's a lot of ladies in here..." We were completely caught off guard and my husband felt embarrassed and shamed. There seems to be a discrepancy in your employee expectations. Are they supposed to obey irrational customer requests (disguised fear which actually stems from white entitlement), or stand up against injustice? It seems as though Dillard's values a non-confrontational environment over challenging disrespect toward someone who did nothing wrong but help his wife. It's pretty on brand for a high end department store though. Like why the hell would my husband want to creep on some wrinkly old white women..? Whatever your policy is on this, be consistent so that my husband doesn't have to feel like he doesn't belong. The employee could've told my husband at the door that there are no men allowed in the dressing room. (Which also doesn't make sense cuz what if he had stuff to try on too...hmm...the math ain't mathing). But she didn't tell him because there is no policy saying he can't be there. Y'all crack under pressure and it's sad. When I passed the register where the manager likely was, she looked at me smugly as if she won. She looked like a fake blonde bimbo. I do wonder if this incident also has to do with the fact that my husband is Mexican...it's giving white fragility. It's giving white trash. If these women feel uncomfortable with a man in their presence, then they should go to a dressing room that says "women only"...or better yet, working with a therapist on their indoctrination. How dare they feel entitled to kick out my husband. Am I in a simulation? It relates to larger social justice issues of "we don't want a trans woman in our restroom because our brains are too small to comprehend gender constructs and so we just judge instead cuz it's easier". But at the same time, they worship right-wing men who sexually abuse women...aren't those the folk they should be targeting? As a white woman, I am disgusted in my species. I come from the same place they do, and I made it out to the other side cuz I'm smart and cool. Ok, recap: so those lame entitled white women are in the wrong. Your employees are also in the wrong for enabling their behavior. Cuz guess what? These women aren't used to getting told no, and just like a surly spoiled teenager, they will continue to breed injustice. Literally and figuratively. But why would you care you're just trying to sell white lady clothes, it's not your job to stand up for what's right. (: Ok, good job reader you made it to the end of my rant! I hope you learned something new and let's work together to make Stockton's Dillard's a little less ignorant!!!!!! Woke white women UNITE!!! read more

Shirley I.

3 years ago

Dillard's has become terrible. Yesterday I tried to pay for some clothes, but there was nowhere to pay. After circling upstairs 3x, I became exhausted (I am a senior). I pulled out my phone and called the store. Phone was answered with a live person immediately. While I was talking to the person on the phone, someone walked by and heard. She said, "do you need help"? When I answered yes, she summoned someone else to assist. They was nothing on them that identified them as employees. They were also truly dressed down. After, I went to the shoe department with my daughter. After 10 min, someone came and went to get shoes for us. She was gone 15 minutes, when she returned, she dumped the shoes and never came back. After 25 minutes, I asked someone else to help. She said that she would get the original person right away. 18 minutes later, nothing. I went to the counter and told them I would buy elsewhere. I am driving to Arden Faire Mall today. Oh, and I almost fell down after tripping over boxes all over the store. I will NEVER return. read more

Charlie B.

16 days ago

I ordered multiple pants with different sizes to see which fit best. I went to return the ones that didn't fit. But I made the mistake of thinking I had 30 days from when I received them to return them. But it's actually 30 days from the purchase date. Which is lame because it took 2 weeks to receive them. Totally my fault for not reading the policy but when I asked if I could just exchange them for the correct size, instead of returning them, they wouldn't budge. The pants still have the tags on them. Still have the bag they came in. So now I'm stuck with pants that don't fit. I know it was my mistake but now I'm not interested in ever shopping there again because I don't care for that kind of customer service. They don't really care, they're just happy they got the money. Very impersonal store. Now this is the part of the review where Dillards responds, "Thank you for visiting us! We value your feedback and we hope that you will give us another opportunity in the future. " read more

Dr. Gary D.

11 months ago

Subject: Feedback for Dillard's Management - Customer Service Concerns Dear Dillard's Management, I hope this message reaches someone who truly cares about the success of your store. The reason your sales may be declining is not due to the quality of your products, but rather the lack of adequate customer service and training among your staff. Many employees seem unprepared to address customer concerns or resolve issues effectively, which leaves shoppers frustrated and less likely to return. This kind of poor service experience is exactly what contributed to the downfall of stores like Sears at Simi Valley Mall. If Dillard's wants to remain competitive and maintain customer loyalty, investing in better staff training, improved communication, and stronger customer service standards would make a major difference. Sincerely, D. Daneshmand read more

Jerome B.

3 years ago

I don't under the nerve of acting like they work for these major brands don't get me wrong very clean store and all around but one thing I noticed is when u work here people act like they to hood to speak like really u work for Dillards not the brands your selling. like it's crazy u at them and they look at u n they would turn so face like u not welcomed and I work here so ima give my opinion even if they don't like it that's why everyone I work I don't speak not here to make friends cause it's fake love not real read more

Terri G.

6 years ago

Absolutely deplorable customer service!! No consideration to the current situation with COVID-19 and how it impacts there already ridiculous return policy. I am posting on every site possible to encourage buyers to boycott this horrible excuse of a department store!! They refused to offer a return to my 82 year old mother simply because she was in quarantine and could not return an item within their Stricklands timeline. No consideration was given for COVID and her restriction to stay home. read more

Ryan H.

9 years ago

My aunt and uncle used to live in Orlando, so that was my first experience with this store. I think their clothes are very beachy/cruisewear. Their selection is very different from other stores in the area. The clothes here remind me of my aunt and uncle. My parents won't shop here because of that. I don't think you can go wrong with underwear, socks, home stuff and cosmetics, but other things look very cruise shippy. read more

Stacey F.

9 years ago

I was looking for some jewelry pieces and possibly a new purse when I came across an employee named Marissa that worked in that department. I made sure to get her name. I asked for her opinion and she proceeded to sigh and roll her eyes. Then when I asked for help she gave me a dirty look. I put down everything I had and walked out. Worst customer service. read more

Tommie C.

4 years ago

I shopped online, needing a dress for my niece wedding. The dress was everything I hoped for, the price was great and the fit perfect except for the length. Even the seamstress expressed how great the dress was and how great it looks and the fit. The dress was an R&M Richard's, just wanted to let Dillards know how pleased I am with my purchase. read more

M K.

13 years ago

I used to love this place but every time I go in there is always someone following me! I don't feel safe to shop here. What's the whole point of shopping freely and enjoying your time shopping?! Plus the customer service people are rude! Especially the BCBG section... They are getting paid to fold clothes not to be rude b*****! read more

Elizabeth F.

12 years ago

I always enjoy shopping at this store. Dillards has a good selection and styles that are rather chic. Most times I have come across great sales that I could not pass up. The staff that I have encountered are very helpful and attentive to my needs and questions. I would definitely shop here again. read more

Nikhil M.

7 years ago

After receiving poor service at Men's Wear house, we had come to Dillard's to receive help on how to tie a bowtie. After being directed to Jordan in the men's suit department, we came in. Jordan was very helpful and made us feel very welcomed. read more

Mary Ellen C.

3 years ago

If possible to leave negative reviews, I would do so. Absolutely the worst customer service in the entire retail genre. Nothing even remotely positive I can find to say about Dillards. Best advice: Don't get embroiled with this operation. read more

Alexa D.

11 years ago

I feel like it is a bit hit or miss here- sometimes they have great products and sometimes it just feels like leftovers. But I love the customer service here and how it just always feels more upscale/clean than the Macy's across the street. read more

Melissa G.

12 years ago

Over the years I have been coming here for my clothes shopping. I found my experiences great. The quality of clothes is just superior to any Department store in the area. I also like their sales. I usually get very good bargains here. read more

Jason L.

18 years ago

Love this store. I can always find stuff to buy here. Price are fairly reasonable. The sale people suck. They never want to help you out. Oh well, they are all loser Dillards salespeople! read more

C L.

108

161

103

4 years ago

The female employee with black hair and red lipstick on the first floor was extremely unfriendly to me. I did not even approach her to ask for help, but her eyes said everything. read more

Haley W.

10 years ago

Best store to shop at. They have a large variety of shoes that perfect for any occasion. The staff is very helpful. Always have a great time shopping there. read more

Mike W.

13 years ago

This place is ok. Always getting pestered by employees. I know I may not "look" the part to shop there but that does not mean I am a thief.

Jason O.

4 years ago

Racist workers all stare at you constantly, can't even shop in peace. Not worth feeling like a thief to shop here

Dillard's - deptstores - Updated October 2026

Browse Nearby

BEST of Stockton, California Restaurants near Dillard's

BEST of Stockton, California Coffee near Dillard's

BEST of Stockton, California Things to Do near Dillard's

BEST of Stockton, California Grocery Store near Dillard's

BEST of Stockton, California Shopping near Dillard's

BEST of Stockton, California Mall near Dillard's

BEST of Stockton, California Airport near Dillard's

BEST of Stockton, California Motel near Dillard's

BEST of Stockton, California Truck Stop near Dillard's

Related Cost Guides

Florists

Browse Brands

Dillard's

Browse Articles

Articles by date

People who viewed Dillard's also viewed

Marshalls

3.3

(48 reviews)

Marshalls

3.4

(39 reviews)

I really enjoy this Marshalls because you can almost always find good deals, and they're constantly…read moregetting new stuff in. Every time I stop by, there's something different, so it's fun to just walk through and see what you find. I've picked up home décor, gifts, and random seasonal finds here that ended up being great purchases. My only complaint is the shoe section. They never seem to have enough small sizes, and I often see cute shoes but can't find them in my size. I'd love to see more options for smaller feet. Overall though, it's a great store if you enjoy bargain hunting and finding things you didn't even know you needed. The staff and customer service are good.

Use to loves Marshall's and always had good prices but now I just feel they upped there prices so…read moremuch for not that good quality of stuff so don't go here much often anymore! Plus lines are always so long and slow. Parking is kinda hetic cuz so many stores around right there and busy ones. Workers are nice though.

Kohl's

3.1

(60 reviews)

Great Shopping! 5 - Star Rating!! Great Staff,…read moreknowledgeable and professional and very friendly! I will continue shopping there!!

Terrible store. Sometimes there customer service is in the front for pickups. Sometimes it's in the…read moreback in the Amazon line. They can not make up there minds which line is which. And they are crazy slow. It's insane.

Target

3.7

(129 reviews)

HomeGoods

3.6

(59 reviews)

I swear this store is my favorite during the holidays. It's always filled with AMAZING goodies. I…read morewent in the store today and was obsessed with all the Christmas selections. Had to snag some snowflake marshmallows, strawberry syrup, holiday chocolate boxes, and much more. I usually come here for their sugar free syrups but you can't beat the huge candle selection, the variety of sweet treats and home furniture. This store does know how to catch your attention. Almost everything is marked with an additional .99 cents. Take my money, take all of it. As long as my house looks cute. LOL

This place is awesome! It's huge and has such a large selection of items. While I have enough stuff…read morein my own home that I don't need anything else, it was nice to see so many cool, interesting and reasonably priced items for home decor needs. The foodie in me was especially happy to see the large selection of specialty food items. There were so many kinds of snacks, beverages and unique ingredients that you'd find at specialty artisanal stores or high end department stores for pretty reasonable prices. I loved doing some grocery shopping here and trying unique food items. It's a nice place, but the location is in one of the busiest parts of Stockton.

Crossroads Trading

3.9

(71 reviews)

Honestly, I'm not really a thrift store shopper. I do however, love this place! Crossroads is a…read morelittle different from your usual thrift store. They carry a lot of designer brands. They sell a lot of items that are trendy and that are in style. This particular Crossroads is their outlet store....which I love love love! I've purchased a D&G belt for $18 and just recently an HCL handbag for $20! If you know HCL handbags then you know they aren't cheap. So this was a golden steal. Let's just say I was excited LOL. They are picky with what they sell and the items are in great condition for the most part. I love how they post a lot of their items on IG. You get a sneak peak of what they have ready on the floor available to be purchased. It's a good way to entice their customers lol. This store is pretty clean. They have really good customer service. The location is in a fairly good area. Parking is no problem since it's in a shopping center. If you are looking for a trendy thrift store, then this is the store for you to check out.

Nice location, clothing options & affordable prices. I will definitely be coming back soon to try…read moreand utilize their selling/trading services. Stay tuned..

Bath & Body Works

3.3

(28 reviews)

Bath and body works was a Lovely Shopping Experience with Friendly Service, If you're shopping for…read morecandles, lotions, or a thoughtful gift, this location is a great choice. The staff's warm, helpful attitude makes the experience even better. I'll definitely return next time I'm in need of fresh scents or a gift.

Where do I begin. On Saturday I went to the location to return two candles I had bought but when I…read morearrived the location was closed. So I came back today after visiting one of my locations that I manage in the mall. When I got to the location I was not greeted by anyone, I had actually walked up to two workers. I had let them know that I wanted to exchange my two candles I had, as my sister in law advised me on their exchange policy, however I did not have my receipt of purchase. The only reason I wanted to exhange was because after 45min of burning them they didn't smell like anything. Which I have never had this problem before but for $30.00 a candle I expect to smell something. They said it was fine but I might have to pay the price difference if I got a more expensive candle and I said it was fine as long as they accepted apple pay because I didn't have my wallet. I guess they couldn't put two and two together - didn't have receipt & wallet? Why would they ..I guess I am asking two much from someone who gets paid minimum wage. I stroll the store find a couple additional items to purchase, find the candles I want to exchange and a fragrance I want to purchase with coupon I have from their loyalty program. Waited in the long line got to the point of scanning my Apple Pay to be asked for my ID for the exchange. I told the girl I don't have my wallet that's why I am paying with Apple Pay. She responded with I need your ID to complete the exchange. We'll ladies that would have been great to know the second I entered your location! In the future you should explain your exchange policy when someone asks about it. Complete waist of my time, I was so frustrated I walked off and realized I left my brochure of loyalty coupons. The associates didn't even bother to stop me and give it back. My husband then called the location and asked if he could get our coupons back that were left or somehow add to our profile and they told him it was his problem and he would have to call customer service. Thats a great way to treat your customer ladies, great job!

Costco Wholesale

3.3

(241 reviews)