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    Kohl's

    3.1 (60 reviews)
    Closed • 9:00 am - 9:00 pm
    Updated 3 months ago

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    Manager ripping off survey/ review portion. (sephora on the right)
    Ada M.

    One star - absolutely unacceptable experience. I will never return to any Kohl's again after the terrible customer service I experienced at this location. While checking out with just two items, I told the cashier that the shoes I was buying were missing one shoe. She radioed someone for help and asked us (me, 6 months pregnant, my husband, and our toddler) to step aside so she could help the next customer. I understood--until she proceeded to help the same customer for over 20 minutes, while he kept calling other people up, and we were completely ignored. As time passed, I began to feel lightheaded. I have a history of blacking out from standing too long, so I had no choice but to sit on the floor. Nobody offered a chair. Nobody checked in. Eventually, the missing shoe was brought--but we were still ignored. My husband finally got back in line, and the male manager on duty (Tuesday afternoon) gave him a disgusted look, as if we were the problem. Here's the kicker: we had just made a purchase at the Sephora inside the store, and when the manager handed over the receipt, he intentionally ripped off the bottom portion--the part with the survey and review information. It felt shady, like he didn't want us to have a voice after what had just happened. No apology. No empathy. No decency. I was visibly pregnant, sitting on the floor with a toddler, and not one employee offered help or even basic courtesy. Absolutely disgusting service.

    Excited about this new fragrance.
    Tanya T.

    For my visit yesterday (7/19). Enjoy the wide selection of cute stuff thats just the perfect size and tone for me. Bought tons of things I love. The highlight of my experience was Asveet (sorry if I butchered the spelling there). She was helping me with choosing a fragrance from Sephora. Super knowledgable, friendly, and extremely helpful. I left super excited about the fragrance she helped choose for me. Im loving my Versace! Thank you for a great experience!

    No line at CS today at 12:45pm.
    Linda R.

    When you come to return items that you didn't need.. Get kohls cash back & then look at your account to find out that you let $60 kohls cash expire 3 days ago and it's still within the 7 day grace period. So now you've got a $70 lil shopping spree! I love kohls. This location is always clean, but they are always out of my size in shoes.. then again I have baby feet! Other than that. So bummed that they took away the jewelry department!

    I really enjoy going to Kohls, I don't shop here often but when I know I need to find something specific in clothing I always come here and I always find something! But recently I found out Kohls now has Babies R us! I was so excited I wanted to stop by and see what was going on and take a look, but I couldn't find it anywhere in the store, I was so confused because when you go to kohls website and click "find your Babies R us kohl store" this stockton location came up. So I asked a couple of the employees and they told me it was selected kohls. I was really sad, but either way I still shopped around for my daughter. I hope they can get a babies r us soon! That would be amazing !

    Awesome deal on Google Home for $99. Couldn't pass it up. Who knew - Khol's sells technology!
    Edwin R.

    This is the second Kohl's that I have ever shop in. The first one was in Colma, a very long time ago. What drew me here was Khol's had a great deal on Google Home for $99. I couldn't pass up a great deal so I ordered it online, and picked it up at this Stockton location. I gotta say - my experience was fantastic. I got in line, then showed my ID when it was my turn, shortly after that, the nice lady handed me my order and off I went! It was that simple. Quick and Easy!! I also ordered a bunch of bedding from Khol's which I got more great deal from Black Friday. Who knew that Khol's sold technology? I never would have thought. Really happy with my experience, and I hope Khol's will keep up their great work by providing all of their customers the best store experience possible. I'm definitely coming back to this store to shop. Cheers!

    The front of the store
    Vincent D.

    Kohl's Department store located in Park West Place shopping center on Trinity Parkway in Stockton, California. Yelp Challenge 25 /100. This review is mainly on all my shoe purchases. It's crazy, I thought I did a review here last summer. Sometimes I think yelp has termites lol. Unless, it got deleted, well who knows lol. I come to Kohl's mainly for my kids and I's gym shoes, they have pretty good sales here on the shoes. Plus I'm always getting coupons with discounts for shoes here. So I'll come and charge them on my Kohl's card. If you read my previous reviews, I love shoes lol. We don't come shopping here, in fact I never bought anything here really besides shoes. Well I'll give you the lowdown, Kohl's reminds me of Mervyns. Clothes wise, it's a notch above Target/Wal-Mart. Just a notch :) But I prefer Wal-Mart though. Note: Well you can pay your bill here at the cash register, just know they only take cash. Credit or Atm has to be paid at the Customer service desk. The restrooms are located in the Customer service area as well. I never had bad service here at all, the cashiers always been very helpful and curtiuos towards me. So, I'll be back in a few months to stock up on gym shoes and everyday shoes for the fam bam. Vincent D aka VD aka Vebola aka Vincent Vega. Always, enjoying the simple things in life.

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    2 years ago

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    3 years ago

    Honestly the Sephora workers are so nice and kohls has a lot of stuff, but there are always other better stores too.

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    Ask the Community - Kohl's

    Review Highlights - Kohl's

    “Kohl's Department store located in Park West Place shopping center on Trinity Parkway in Stockton, California.”

    Mentioned in 3 reviews

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