I'm going to give this 5 stars for being a great Premier Inn, not for the grade of hotel…read more It's brand new, built by the river next to the Worcester County Cricket ground, which on my visit was completely underwater, as you can see in the picture! Rooms were a good size, clean and comfortable with all the usual facilities that you would expect from a Premier Inn - en suite bathroom, large TV, hairdryer, tea & coffee facilities (no biscuits though), choice of pillows for the bed, and 30 minutes free Wi-Fi. Minimal, but all you need for a good night's sleep - in fact, they do say that they will refund your money if you don't sleep properly. I was tempted to put this to the test as I didn't really get back to sleep after being woken up by the room upstairs returning at 1.30am, but that's not the fault of the hotel so it would have been churlish of me to complain. The check-in has two automated desks similar to ATMs or airline check-ins that are very easy to use, although there was a very helpful and friendly staff member on duty as well to help guide you through the process if needed. They also reassured me that the night watchman would keep an eye on the car in the car park and wake me up if the rising flood waters, which were already covering a third of the car park, threatened to engulf it. The bar and restaurant is in the building, and the staff both at the bar and at breakfast could not have been more helpful and friendly. I didn't eat the evening meal in the bar, but the menu looked OK and reasonably priced. Had I not had a prior engagement I would have eaten here quite happily. As usual at Premier, breakfast is extra but it's worth buying one as you can eat all you want from the buffet. There was a good choice of hot food to order, including vegetarian sausages (yay!). This might be because the place is new and they're trying to make a good impression (it worked!), but I hope it lasts, as this is a very convenient location close to the city centre when visiting Worcester.

I stayed for 2 nights in April 2008. A little worried from some other reviews I had read, and by…read morethe bargain price. Bit it was very good - a real bargain! Superb position opposite the Cathedral and the bedrooms (though basic) were quiet and spotlessly clean. Close to some excellent restaurants - I would certainly stay there again.

AVOID! Checkin slow, key did not work, vending machine out of order, toilet does not flush, shower…read moredoes not drain. Next time I sleep in my car.

Stayed here about 18 months ago and its gone from good to excellent. The welcome was warm, despite…read morebeing a little late; the rooms clean and well equipped with items you would normally expect from a hotel with the room very comfortable and some nice biccies to boot. An upgrade to the free wireless meant that it was easy to get a good signal and the TV channels worked a dream. Breakfast was very good and plentiful and perfect before having a wander around the beautiful Worcester. Whole heartedly recommend to everyone.

I ended up here for Lunch after roadworks on the M5 caused a long tailback. Despite the fact that…read moreit's on a business park, with a Premiere Inn next door, I have to say the food was amazing best Club Sandwich I ever had! It's not somewhere I'd go just to end up there, but if you're on the M5 and need somewhere for a break, you'll do well to stop here.

Superb customer service and amazing food (well done chefs), well worth a visit as couldn't fault…read moreanything at all. 100% recommend

I have been here on spa days, for manicures, coffee with friends but I have recently (July), joined…read moretheir health club (this gives you access to the gym, all classes and the spa, you get discounts and free passes for guests). It's a good place to relax and keep fit. I am yet to try one of the group classes. The treatments are one of the best i ever had in any spa(been to quite a few in different countries). Facilities are very good as well. Location not great if you fancy an overnight stay with pretty views. There's sauna, plunge pool, heated outdoor pool, relaxation areas(both outdoor and indoors), treatments are elemis .

A beautiful hotel and grounds. This is a great place to relax given the beautiful spaces of a…read moreconverted abbey (church). We saw a wedding reception, as we drove up to the hotel. The staff is excellent - super capable and so friendly. My room was very nicely appointed and the size/space though more modest is excellently arranged with all the niceties of a upper-end hotel. A refined mixture old world class and modern conveniences. There's a a couple restaurants (reviews on the way) that look great. This hotel is tucked away in the country. So it may be harder to find. But GPS got us there just fine. Definitely recommend this hotel.

As you can see from the many pictures that I am posting this is a truly BEAUTIFUL historic hotel…read more Originally a 1755 Georgian Manor House, Stanbrook Hall. With the help of Edward Constable in 1795 some nuns who were imprisoned (?!!) in France were brought back to England and acquired the Hall and the surrounding 22 acres and converted into a convent, and in 1876 it became one of the oldest printing presses in England. It truly is magnificent and the staff are excellent, hospitable, friendly and eager to serve and please. Due to the pandemic it is at maybe 30% capacity but the COVID regulations are strictly enforced making us feel safe enough to stay here and enjoy our 25th anniversary of being together and 18th wedding anniversary. And if it's raining - plenty to enjoy and explore in the roaming structure and our room/suite (the Thompson) is spacious, comfortable and guarantees an enjoyable stay. Two thumbs up!!

The Fownes Hotel is centrally located to Worcester's Cathedral and nightlife. Unfortunately, the…read morehotel knows this fact, so they do not work very hard to make customers feel welcome. The hotel was an old glove factory--and I don't think anything has changed since that time! The walls are cracked, the floors squeak, and I could swear I heard the anguished cries of over-worked seamstresses! The Great Western Hotel is better--and a third of the price! The Good: The hotel is centrally located and the restaurant staff was very humorous. The "Library/Sitting Room" is beautiful! So much so, that I recreated it inside my own home (back in the USA). The Bad: Overpriced and smells "like the souls of a thousand peasants" (along with stale cigarettes). The Ugly: The Hotel Manager. He is rather rude and yeah, kinda ugly. Imagine the face of a turtle, but with bushy eyebrows.

First visit here was a 4.5 down to the exceptional customer service and the room was lovey. Second…read morevisit is a 1*. The first visit, checking in with lovey polite staff, the roof was warm and welcoming and large, with nice little touches like the Christmas scatter cushions and the chesterfield sofa in the room and so on. The WiFi is excellent. Checking out was a piece of cake too. I had an excellent night sleep, the room was immaculate and I immediately booked my next stay there. The second visit was utter tosh. I was greeted by a miserable, rude arrogant receptionist who literally looked at me like something he trod in. But I just went to my room. Expecting the same again. How disappointing. It was absolutely freezing, so much so that I slept in my coat and didn't shower the next morning as I was cold to the bone. I ended up waking up early when I needed some sleep, and checking out. I was so tired I had to pull over for a rest in my car with the heaters on! It's such a shame as I raved about this place, but, after my last visit, I'll be hesitant at going back.