I'm going to give this 5 stars for being a great Premier Inn, not for the grade of hotel…read more It's brand new, built by the river next to the Worcester County Cricket ground, which on my visit was completely underwater, as you can see in the picture! Rooms were a good size, clean and comfortable with all the usual facilities that you would expect from a Premier Inn - en suite bathroom, large TV, hairdryer, tea & coffee facilities (no biscuits though), choice of pillows for the bed, and 30 minutes free Wi-Fi. Minimal, but all you need for a good night's sleep - in fact, they do say that they will refund your money if you don't sleep properly. I was tempted to put this to the test as I didn't really get back to sleep after being woken up by the room upstairs returning at 1.30am, but that's not the fault of the hotel so it would have been churlish of me to complain. The check-in has two automated desks similar to ATMs or airline check-ins that are very easy to use, although there was a very helpful and friendly staff member on duty as well to help guide you through the process if needed. They also reassured me that the night watchman would keep an eye on the car in the car park and wake me up if the rising flood waters, which were already covering a third of the car park, threatened to engulf it. The bar and restaurant is in the building, and the staff both at the bar and at breakfast could not have been more helpful and friendly. I didn't eat the evening meal in the bar, but the menu looked OK and reasonably priced. Had I not had a prior engagement I would have eaten here quite happily. As usual at Premier, breakfast is extra but it's worth buying one as you can eat all you want from the buffet. There was a good choice of hot food to order, including vegetarian sausages (yay!). This might be because the place is new and they're trying to make a good impression (it worked!), but I hope it lasts, as this is a very convenient location close to the city centre when visiting Worcester.

I have been here on spa days, for manicures, coffee with friends but I have recently (July), joined…read moretheir health club (this gives you access to the gym, all classes and the spa, you get discounts and free passes for guests). It's a good place to relax and keep fit. I am yet to try one of the group classes. The treatments are one of the best i ever had in any spa(been to quite a few in different countries). Facilities are very good as well. Location not great if you fancy an overnight stay with pretty views. There's sauna, plunge pool, heated outdoor pool, relaxation areas(both outdoor and indoors), treatments are elemis .

We stayed over the Easter Weekend 2022 while visiting family in town and enjoyed the Great Malvern…read moreHotel immensely. Our room was lovely and the staff was amazing. Breakfasts were wonderful, with each morning offering a different choice from the simple yet extensive menu. The beds were comfortable, the night was quiet, and the shower was clean. A kettle with tea and cookies along with a small fridge kept our hunger at bay. The WiFi signal was marginal in one corner of the room, but perfectly fine on the other side, so we were quite happy with our internet access. We only got a hotel because so many people were visiting our family that they just did not have room for us all, but for future visits we might need to make up some sort of excuse to not stay with them but instead stay at the "GMH". OK, that might not work because really I am a cheapskate, and family is mostly free, but we really did love out stay.

Excellent food and really friendly staff…read more Great place for music and does not go on to late into the night.

I stayed for 2 nights in April 2008. A little worried from some other reviews I had read, and by…read morethe bargain price. Bit it was very good - a real bargain! Superb position opposite the Cathedral and the bedrooms (though basic) were quiet and spotlessly clean. Close to some excellent restaurants - I would certainly stay there again.

AVOID! Checkin slow, key did not work, vending machine out of order, toilet does not flush, shower…read moredoes not drain. Next time I sleep in my car.

Don't go to The Spring Restaurant if you are in an indecisive mood - There is so much on offer and…read moreit all looks superb. I started with the wild mushshooms and was recommended the duck when I couldn't decide. The mushrooms were light but full of flavour while the duck was presented beautifully and cooked to perfection. I was good and shared the baileys chocolate pudding, and again couldn't fault it other than making me want a whole thing to myself!! While I was there I found out they have special offers and vouchers can be printed from the website. With this in mind I will definitely be returning with the rest of the family

Let me set the scene…read more... It's a lovely, sunny, summer's day and you're in Worcester. You've been looking around all the nice shops and visited a few of the sights, and now you feel like a nice relaxing drink to unwind. You could do a LOT worse than visiting the Diglis House Hotel. Just a few minutes walk from the town centre, and with a lovely long beer garden, set right on the bank of the river severn, there are very few places that offer such a pleasant way to while away an hour or so. The beer is great. The food is lovely (if a little pricey in some areas) and the atmosphere is fantastic - you won't find any drunken louts at The Diglis, just a good crowd of people. Dogs are welcome and water bowls are available should you decide to bring Fido along with you. There is also free WiFi access, although you may struggle to get online if you're sat towards the far end of the beer garden. All in all, a fantastic place for a pint (or two, or three)..!

I have been several times to have a drink after work or during weekends only when the sun is out…read more There is a large menu, you can find pub food to hotel food and the prices are average to pricey. I advice people to go to this place on a sunny day to have a cider, pimm's or other refreshments, avoiding weekends as it's pretty busy!

Excellent service throughout the meal! We walked in and were served immediately at the bar. There…read morewas a terrific selection of gin, beers and wine. We quickly perused the menu (skipped lunch so we were famished!) and placed our dinner order. The food took a while to arrive but we were enjoying our drinks and chatting, after several hours in the car driving from our home in the North. Everything was warm and tasty, and I really loved the vegetable variety. The cod and salmon pie was a bit dry and I could only think they must have forgotten the hollandaise as I didn't detect any sauce. Still delicious and stuffed full with fish! Only complaint would be the really dirty seats. Easy enough to order a few chairs or have them recovered.

This is the second time I've stayed at The Swan, the first being last June. I wasn't impressed with…read moreit then and gave it a (generous) 2-star review on Trip Adviser. Now, however, it is under new management (again) and has improved considerably. It's difficult to know how to grade it, and I really wanted to give it 4 stars as I did enjoy my stay, but on the other hand.... 'meh, I've experienced better', which would be 2 stars. So I've compromised and given it three stars this time. Let's start with the rooms. These are lovely, really nicely decorated and appointed, and quite spacious. Each has a fruit theme, and this time I was in the Pear room. The bed was comfortable and warm, and the en-suite was large with a bath and shower. The only minor downside was the small amount of black mould in the grout of the tiles around the shower. It's so unsightly and really spoiled the overall impression of the room, and it's not difficult to get rid of with the appropriate cleaner. This room was also located at the back of the inn and was over the cooling plant, so there was an almost subliminal vibration that even extended to the bed at night, making it difficult to get to sleep. It was barely noticeable at a conscious level, but subconsciously your body is expecting an earthquake or other imminent disaster and refuses to relax. The cooler did switch off eventually so I did manage some sleep. It's an old building dating from the 18th Century, so you have to expect that there will be some stuff like this going on and just deal with it. But I think I will ask for a different room next time. On to the bar and restaurant - the bar area is great, very cosy with old timbered beams everywhere - it does look the part. They have a good selection of ales on tap, including one of my favourites 'Doom Bar.' There's a huge beer garden outside with children's play area, and it's ideally located in the centre of the village next to the green, so there's plenty of space to spread out in hot weather. It's a popular place with locals and is well-supported, but then again it is really the only game in town in this small village. The food menu has been downsized since my last visit, which is no bad thing really as they clearly could not support the size of menu that they used to front. Now it's more basic pub fare - fish and chips, steak pies, burgers and the like - and although it's not going to win any prizes in the haute cuisine stakes, it's certainly more manageable and is good homely grub. I had a wild mushroom soup, which I suspect may have had a canned variety as a base, followed by a chick pea and sweet potato korma, which came with rice and a very small nan bread, and was very tasty. I was just glad that they did have a few veggie dishes to choose from. The dessert was a rather interesting-looking apple and blueberry pie, and it really was a pie! It looked like a large pork pie and came with a separate jug of custard - delicious. The new staff were lovely and very friendly - they've only been running it for 6 weeks and are clearly keen to do their best for the place. I wish them well. So well done The Swan - I'm glad to see improvements in the place and may it continue to do so.

A lovely old farmhouse in a beautifully peaceful area, but in fact only four or so miles from…read moreMalvern & a little more to the M5. You'd never guess it though!!! Major bird noise and zero light pollution with wonderful night skies too! Affordable accommodation (£30 incl brekkie), good parking and a really well cooked F.E.B. Loads of interesting oak furniture and a dubious (& frankly very old) leopard skin draped over the stairs for good measure...................