I'm going to give this 5 stars for being a great Premier Inn, not for the grade of hotel.
It's brand new, built by the river next to the Worcester County Cricket ground, which on my visit was completely underwater, as you can see in the picture!
Rooms were a good size, clean and comfortable with all the usual facilities that you would expect from a Premier Inn - en suite bathroom, large TV, hairdryer, tea & coffee facilities (no biscuits though), choice of pillows for the bed, and 30 minutes free Wi-Fi. Minimal, but all you need for a good night's sleep - in fact, they do say that they will refund your money if you don't sleep properly. I was tempted to put this to the test as I didn't really get back to sleep after being woken up by the room upstairs returning at 1.30am, but that's not the fault of the hotel so it would have been churlish of me to complain.
The check-in has two automated desks similar to ATMs or airline check-ins that are very easy to use, although there was a very helpful and friendly staff member on duty as well to help guide you through the process if needed. They also reassured me that the night watchman would keep an eye on the car in the car park and wake me up if the rising flood waters, which were already covering a third of the car park, threatened to engulf it.
The bar and restaurant is in the building, and the staff both at the bar and at breakfast could not have been more helpful and friendly. I didn't eat the evening meal in the bar, but the menu looked OK and reasonably priced. Had I not had a prior engagement I would have eaten here quite happily.
As usual at Premier, breakfast is extra but it's worth buying one as you can eat all you want from the buffet. There was a good choice of hot food to order, including vegetarian sausages (yay!).
This might be because the place is new and they're trying to make a good impression (it worked!), but I hope it lasts, as this is a very convenient location close to the city centre when visiting Worcester. read more