I'll review several areas of the hotel. First I'll start with the positive. The cafe is amazing, they make amazing lattes and cappuccinos. The lady who works there at the cafe is super sweet and goes out of her way to make you feel accommodated. Their cheese and ham croissant was absolutely amazing ! And their carrot cake is good. All in all the cafe is great 5/5 stars for that part. Next the rooms. The rooms were reasonably priced, they had mediocre decorations although they did provide complimentary teas and coffees. The rooms also had complimentary toiletries which was nice. However, the rooms lacked air conditioning and only had one tiny fan to compensate. I understand the hotels here lack air on, but they usually have fans. It was far to hot, additionally someone closed our window in the early hours of the morning to clean them (from the outside)! which was extremely odd and felt like an invasion of privacy. So I'd probably give it a 3/5 stars for this part as well. The bar was decent, they had a great selection of drinks but there was absolutely no service, and took a while to receive the drinks. 3/5 stars for the bar. Where it really takes a hit is their restaurant !!! Firstly nobody seated us, we had to seat ourselves. Secondly, the menu doesn't list half of the ingredients in each dish. We got burgers for our extremely picky children and explained to them we only wanted the beef patty, and cheese in the burger. No salad or tomato or onion, etc. And we specified several times that they will not eat anything else. Then we get the burgers and there are onion rings on them, lettuce, a few vegetables, etc. They also seasoned the burger to an extreme which is irregular, the patty was ORANGE and extremely spicy which was not a pleaser with my picky children. They didn't listen to instructions about how the burger should be without any vegetables just the plain and dry burger and cheese. Then I ordered lamb which was extremely cold, and lacked any spices, and was not cooked correctly . Then we tried the award winning curry which was mediocre. I had a stomach ache after eating the food which lasted the whole night. Overall horrendous service, the food was lacking , and the waiter we talked to( which was at the bar because we had to tag them down to order food) didn't pay attention to my children's dietary needs. Also we went here 2 times to give it a second chance, and were disappointed both times. 0/5 stars. So the cafe is good, the rooms and bar are decent, but the restraint is horrendous. read more