I'm going to give this 5 stars for being a great Premier Inn, not for the grade of hotel…read more It's brand new, built by the river next to the Worcester County Cricket ground, which on my visit was completely underwater, as you can see in the picture! Rooms were a good size, clean and comfortable with all the usual facilities that you would expect from a Premier Inn - en suite bathroom, large TV, hairdryer, tea & coffee facilities (no biscuits though), choice of pillows for the bed, and 30 minutes free Wi-Fi. Minimal, but all you need for a good night's sleep - in fact, they do say that they will refund your money if you don't sleep properly. I was tempted to put this to the test as I didn't really get back to sleep after being woken up by the room upstairs returning at 1.30am, but that's not the fault of the hotel so it would have been churlish of me to complain. The check-in has two automated desks similar to ATMs or airline check-ins that are very easy to use, although there was a very helpful and friendly staff member on duty as well to help guide you through the process if needed. They also reassured me that the night watchman would keep an eye on the car in the car park and wake me up if the rising flood waters, which were already covering a third of the car park, threatened to engulf it. The bar and restaurant is in the building, and the staff both at the bar and at breakfast could not have been more helpful and friendly. I didn't eat the evening meal in the bar, but the menu looked OK and reasonably priced. Had I not had a prior engagement I would have eaten here quite happily. As usual at Premier, breakfast is extra but it's worth buying one as you can eat all you want from the buffet. There was a good choice of hot food to order, including vegetarian sausages (yay!). This might be because the place is new and they're trying to make a good impression (it worked!), but I hope it lasts, as this is a very convenient location close to the city centre when visiting Worcester.

Rosey, Bill and the staff are all AMAZING! Best breakfast I've had over here. The back garden is…read moretoo beautiful to be true. This is my 3rd visit, I stay for 2 weeks at a time and I wouldn't want to stay anywhere else.

This fabulous guest house offers 5* B&B accommodation, at more than reasonables rates considering…read morethe sheer comfort and spotless elegance of the rooms, not to mention the exemplary customer service! Helpful, courteous, and attentive friendly staff, always there when you need them, but at the same time unobtrusive. The rooms are really spacious, bright & airy with lovely, modern decor, and as mentioned, spotlessy clean. All the usual room comforts are provided such as tea/coffee making facilities, ironing board+iron and TV. The bathroom was really gorgeous too with a roll-top bath plus walk-in shower. Expensive smelling toileties & beautifuly soft white fluffy towels completed the superior ambiance of the whole building. Breakfast was a delightful experience, with excellent quality locally sourced food, and plenty of it. Some things were even home-made too, like the delicious jams and marmalade. Oh, and better not forget to mention that they also cater for veggetarians. There is lots of attention to detail here, with everything you could want to hand - and if it's not there just ask, & you will be given - with a smile, I might add! I can't praise the owners high enough for their unwavering consideration towards their guests, which in my opinion more than ensures return visits, and plenty of them! To summerize: Outstanding.If I could award more than five stars on this reveiw, then believe me, I would - ten times over!!!

We stayed over the Easter Weekend 2022 while visiting family in town and enjoyed the Great Malvern…read moreHotel immensely. Our room was lovely and the staff was amazing. Breakfasts were wonderful, with each morning offering a different choice from the simple yet extensive menu. The beds were comfortable, the night was quiet, and the shower was clean. A kettle with tea and cookies along with a small fridge kept our hunger at bay. The WiFi signal was marginal in one corner of the room, but perfectly fine on the other side, so we were quite happy with our internet access. We only got a hotel because so many people were visiting our family that they just did not have room for us all, but for future visits we might need to make up some sort of excuse to not stay with them but instead stay at the "GMH". OK, that might not work because really I am a cheapskate, and family is mostly free, but we really did love out stay.

Excellent food and really friendly staff…read more Great place for music and does not go on to late into the night.

This is a review on the restaurant only as we did not stay here. This hotel is located in the…read moregorgeous historical town of ledbury. The service was quick and friendly and the menu offered a decent range of food. My husband had a rib eye steak which he enjoyed. I ordered the classic platter which was ginormous. It consisted of a mini fish n chips, sausages, garlic mushroom slice, garlic bread, chicken wings, and salad. To be honest it was enough for two people to share. The decor was lovely inside, nice furniture and decorations and they had restored it very well. The hotel is stunning with old wooden beams, and a black n white striped exterior typical for it's era.

Horrible customer service. Do not recommend coming here. Many other great restaurants in the area…read morethat have delicious food and great customer service.

Great brand new hotel with fantastic rooms. The rooms have amazing bathrooms and furniture…read more The hotel connects directly to Heathrow Terminal 4, so perfect for early morning flights. The hotel has very friendly staff. The hotel also has a wonderful restaurant and a Costa coffee inside it.

A wonderful, traditional 16th Century Inn. Lovely people, lovely pub, lovely beer and lovely food!…read moreDoes accommodation at 40 pounds a night. I must come and stay here. Can't remember both beers I had, but one of them was Masters Devons Pride. They were both good. I think I might have eaten the Smoked Haddock & Spring Onion Fishcake too but my memory fails me slightly. I enjoyed whatever I had!

I have been here on spa days, for manicures, coffee with friends but I have recently (July), joined…read moretheir health club (this gives you access to the gym, all classes and the spa, you get discounts and free passes for guests). It's a good place to relax and keep fit. I am yet to try one of the group classes. The treatments are one of the best i ever had in any spa(been to quite a few in different countries). Facilities are very good as well. Location not great if you fancy an overnight stay with pretty views. There's sauna, plunge pool, heated outdoor pool, relaxation areas(both outdoor and indoors), treatments are elemis .

This is a smart-looking, modern hotel which has very recently been extended and fully re-furbished,…read morewith all rooms being clean, comfortably furnished and equipped with tea/coffee making facilities, TV & hairdryer. The bathrooms are clean & bright, if not a little on the small side, although they are quite a bit larger in the newer rooms. The usual toiletries are provided, but are dispersed from wall-mounted dispensers instead of having individually wrapped items - not a bad thing really as it's more environmentaly friendly not having lots of plastic sachets/bottles & paper to dispose of every day. It has a very large car-park which ensures that parking space is plentiful, and also a very nice enclosed playground with swings, slides etc to keep the little ones happy! There is a Beefeater restaurant/bar directly opposite that serves breakfast, (including an all-you-can-eat buffet) lunch & evening meals, and handy to go for a drink in the evening if you don't want to venture out too far. An excellent all-rounder, as it's great for families, couples or individuals. The reception staff are friendly, efficient and genuinely helpful - nothing is too much trouble. To summerize, the Premiere Inn at Hereford is a great budget hotel & comes very highly recommended!

The Sunday carvery was very good with a choice of three meats and a very good choice of…read morevegetables. The puddings were awesome to