My compliment to this business is that they clean our clothes much better than my previous cleaner. My bedsheets came back very clean, which I really appreciate. However, they don't always stick to agreed pickup times. I dropped off my clothes around 8 a.m., and they asked me to return the next day at 5 p.m. I left work early to make it on time, but I still had to wait an additional hour before my clothes were ready. Overall, I'm happy with the quality of their cleaning, but they could improve their timeliness read more

They are friendly, accommodating, efficient and convenient. Their pickup and delivery service is extremely reliable.

Digital Cleaners is currently my favorite laundromat - everywhere else in the neighborhood hiked their prices to obscene levels after COVID-19. Wash-and-fold here is still reasonable, as is the cost for dry cleaning. They've also been super helpful at replacing missing buttons at no extra cost! Their biggest limitation are in terms of time: closed Sundays, closed after 6PM, and their tailor is only there on certain days and only during business hours. All of that is ultimately pretty inconvenient (I know that most laundromats operate on a similar schedule, but that doesn't mean that we have to be happy with it). read more

Digital Cleaners - Business Hours - Laundry Services Near Me - New York, New York

I took a shirt to be laundered and ironed and a pair of pants for dry cleaning. They charged: -- 10.75 for the pants & -- 8.50 for the shirt which is a scam!!!! I realized when I looked at the charges on my card. They basically stole money as it costs 2.50 to 3.00 anywhere in all of Manhattan! Please never go there. read more

Digital Cleaners - $8.50 for laundering and ironing a shirt SCAM! - Laundry Services Near Me - New York, New York

Paid a little over $15 for a 10 pound load. Wash and fold. The attendant we saw was friendly enough, and processed our order straightaway. We dropped off at 7am and pick up was ready by 5pm the same day. We were staying at the Moxy Chelsea one block away. Clothes were returned with no scent. Mentioning this because some places use scented dryer sheets and you may be used to that. read more

Digital Cleaners - Laundry Services Near Me - New York, New York

I have been using this cleaners since pre-covid and I am honestly so happy they were able to get through it and stay open. Other places have hiked up their prices but not this place. Service is friendly and always satisfied with how my clothes turn out. I had this really bad stain on my jacket from a soup and when I say it was bad it was really bad (red soup on a pale yellow jacket). I was so happy when I received the jacket back in the original color with no stain to be found. Also regular laundry is great too, no scent and nicely folded. Definitely go and you won't be disappointed. read more

One of the last things you want to do is laundry on your vacation. Granted, there was a laundry facility where we were staying, but then you have to buy the soap and whatever else you need. Or you can come here! For the current rate of $2 per pound, our clothes were washed, dried, and folded. 5 lbs. $10 bucks! Easy peasy! Did I just say that? Well, considering what some hotels will charge you, laundry in 24 hours is pretty cool! Friendly staff! My suggestion is if you need it early, drop it off right when they open. read more

Digital Cleaners - All wrapped up to go! LOL! - Laundry Services Near Me - New York, New York

Excellent rapid laundry service at a fair price. I didn't expect to find a place like that in Manhattan. I would definitely use their services again. read more

We had been on a long trip with our four children. I needed to find laundry service and didn't want to waste hours in a laundry mat. The same day wash and fold service was great. Everything came back as expected and I loved that there were no smells! read more

The absolute worst cleaner. Terrible customer service. My stuff is always late. I have tried contacting the manager and he has yet to return my call, it's been 3 days. Never going back. read more

Can some please give me a call as I want to pick up my dry cleaning & no one answers the phone & I can not find a website or email addy- Covid-19 has everyone on lock down but i want to pick up & not risk loosing my garments. I wont come over due to you might be closed as nonessential. Ticket is # 597308-W Thank You- Christina read more

Excellent! I've been a customer for more than two years and they do a great job and are reliable with the pick up and drop off to my building. The tailor is excellent too! In addition, these are the nicest people who understand customer service. read more

Super friendly, very reasonable pricing. They did a great job compared to most. They were very accommodating using my soap, dryer sheets and temp control. Everything was folded nicely. read more

Digital cleaners has been a nice place to visit. Members do very professional jobs. I insist using this place.

They are the best dry cleaners in the Flatiron/NoMad Area! Everyone who works there is super helpful and friendly. They pick up and deliver promptly and the delivery guy is really nice! My fiancé and I would get wash and fold service and dress shirts laundered weekly for an affordable price and the quality was great and consistent. Esther at the desk is really helpful! I once left earphones in my pant pocket in wash and fold and though I didn't notice it until it was already in the wash, she had people test the earphones one they were out and sent me an update on the status of them. It turns out they still worked and they were returned with the rest of the laundry. I highly recommend Digital Cleaners if you're looking for great service! read more

I've never been so angry with a dry cleaner in my life! 1) they are overpriced - 4 small items for $66 bucks, more than i've ever paid for those same items anywhere else. They charged me for 1 dress as a 2 piece because it had a cotton inner layer even though it is technically connected 2) Rude - I asked if they had any discounts for first time customers and the guy barked back "no we don't do discounts period". All the folks at the front desk were really rude, i was shocked, it's a damn service business and you do well based on good customer service 3) Results are sub-par - I pointed out several stains and all of them were there when i got the clothing back. Took it to another dry cleaner and they fixed it Unbelievable how low their standards are... read more

BEWARE! Never have alterations done here. I brought in a new pair of curtains to be hemmed and I got them back with one curtain panel 3 inches shorter than the other. The tailor argued that it was my fault (would anyone want uneven curtains??) and the manager refused to refund the cost of the hemming ($35). Stay away! read more

Digital Cleaners - BEWARE! Never have alterations done here! I brought in curtains to be hemmed and one panel came back 3 inches shorter than the other. - Laundry Services Near Me - New York, New York

Hidden within Digital Cleaners typically NYC dry cleaning store front is the best tailor I've found in NYC. This guy trumps Hong Kong Tailor Jack and is WAY more affordable. He is fast, smart, knows what is best for you (like that time I tried to make the dress just below my ass, he talked me down 2 inches and saved me from total over exposure). He is a genius. He's made wide legs, slim; he's made maxi dresses, mini; he's totally transformed a men's blazer into a size 4 (woman) and made it totally chic and fabulous. I LOVE HIM. I recommend him without hesitation. He is a true gem! (Note: HE is the only one there who is a tailor. You can't miss him!) read more

While in Germany on business, I managed to get an enormous amount of food stain on my Brooks Brothers suit. Worried that the delicate suit would be ruined for good, I decided to google/yelp for a specialist in the city. "Digital Cleaners" came up on top of the list. So I took my suit there one morning. The owner, a very nice Korean man, looked at it and said the stained part might shrink because the suit was made of pure wool -- it had never occurred to me that a suit could be made otherwise. I had no other choice but to give it try. I just picked up the suit yesterday. It was spot clean: No traces of stain could be found. I didn't notice any shrinkage. So they did a great job. My suit is saved. Five stars. read more

I go out of my way to bring my tailoring here. The lady who does the alterations is truly a marvel. They did my dry cleaning in the past when I lived down the street, but now I am not as close. I will still bring them my alterations The people who work here/own the place are always very friendly and helpful. Highly recommend! read more

Ok, I've been using Digital now for almost 2 years. Have more info to report. (Please see previous post.) My circumstances are: a) I'm a working professional that often works long hours, so I value quality and hassle-free service. I strongly dislike chasing up a service provider, and wasting time in general. b) I'm a bit OCD. c) I live in the area. d) I live in a doorman building, so I drop my laundry bag off with them, my doorman calls Digital for me, and Digital picks it up and drops it back off. VERY convenient and hassle-free. 1. Wash n' fold. Pretty good service and price comparable to the cleaners in the area. The service is usually very fast, and I've often received my clothes back same day. As for my folding comments I made in an earlier post, they've since made the changes I (and others?) wanted. They are now folding clothes in a regular vertical rectangular way (like they fold clothes in a store.) And they match up your socks for you too. (I prefer the socks rolled too, but I think others worry it stretches the elastic.) I will definitely continue to send my wash n' fold laundry here, and the service has been very smooth recently. 2. Shirts. My shirts are all custom made, and have extra thick buttons that tend to get crushed/cracked by a standard shirt press. As a result, I've had to ask for "hand pressed" shirts. Last year, they were sometime lazy about it and just regular press anyways (I realized this when shirts came back w/ broken buttons again), but they're better with it now after a bit of complaining. And hand pressing avoids the pressed in wrinkles I often got along the back seam or the shoulder seams. The total cost for cleaning w/ hand pressing is 4.75 a shirt, a significant premium I wouldn't pay for if not for the button issue. But the shirts service has been very smooth recently as well. 3. Lost items. Ok, this is a mixed bag. I've had incidents of lost items. Once was an ENTIRE closet of shirts last year. (An order about about 10 shirts.) They simply couldn't find it, and kept asking me if I was REALLY SURE I had given them the shirts. Yes. I was. They ended up finding it about 3 weeks later and sent it back,, but charged me for the cleaning! Was not happy about that. So I called back and they gave me a discount on my next order. So I call this a mixed bag because it sucks when you need to go through this. But the positive is that because they do most of their cleaning onsite, it's unlikely your clothes will be lost forever. (Unless they delivered them to someone dishonest rather than simply losing track of them.) I think I have received all my items back at some point. Anyways, bottomline is that despite a few hiccups, they provide great service and listen to their customers. I continue to send my clothes there, and they're very profession and polite. I'm very satisfied w/ the laundry service, and feel ok with the shirt service. Good luck with this, and hope this helps you w/ your decision. read more

This used to be a great place but recent changes to the front counter staff have led me to find a different dry cleaner. When I recently picked up a small batch of seasonal dry cleaning, I found an extra charge applied to my order. Digital Cleaners decided to take a button off a pair of my pants, put new non-matching buttons on the pants, and charge me for the privilege. When I argued that this alteration was neither desired nor expected, the new woman at the counter offered to remove the buttons instead - leaving me with unwearable pants. I ate the charge, but I decided not to patronize this place again. Additionally, the attitude of the woman at the counter - seemingly sure that their messing up my pants would be something I'd applaud and pay extra for, left a really bad taste in my mouth and guided me to write this negative review. What a shame. The tailor was decent and competent, and the dry cleaning work I'd had done here for years before was always pretty good. But I'm not coming back here again, and cautioning others against patronizing them. read more

Dropped off laundry to be washed and folded. An older Asian gentleman helped me. He was so kind, patient and sweet. For 12 lbs it came out to $17. Which I thought was a bit on the pricey side. Anyway, they said it would be ready later than day. I ended up coming back the next day to pick up and instead it's a middle eastern guy helping me. And he is rude, rushing me and super impatient because I couldn't find my ticket fast enough. Anyway he is a jerk. My clothes were clean, no scent which is better than a scent that I don't like.... read more

To the lady at the counter, you might have been working here for a while and know your business inside and out, but that doesn't mean *I* am going to know everything about *your* business the first time I walk in the door. So don't act so impatient and rude when I ask basic questions about your pickup/drop-off times, how delivery works, or your prices! In fact she was so curt and unhelpful with her responses that I realized the drop-off times didn't work for my schedule at all *after* I already put a credit card on file and paid. I'd come here for cleaning and alterations because they are literally the closest cleaners to me, but...nah. read more

I have used Digital Cleaners several times and have always been very happy with the results. Recently, I brought a white delicate shirt to Digital after I managed to get a heavy sauce all over my sleeves and the front of my shirt while eating Indian food, and they managed to get all of the stains out. The gentleman that works at the counter is always very nice. However, they are a bit expensive, but definitely worth it if you have delicates or items that you value. read more

I used to come to digital cleaners all the time until I moved. Now I'm back in the neighborhood and it's not as great as I recall. I brought in a silk tank top with a small mark near the collar. They used to stick these stickers on to note stains to clean those parts more thoroughly. I guess they stopped that. I got my shirt back and it was still stained. It didn't look at all cleaner, just less wrinkled. It's fine if the stain is permanent, it'd be nice if they said something about it (we tried to get this out but sorry). Also, I guess they stopped taking AmEx. Overpriced, bad job cleaning, and no AmEx means no thanks :( read more

I find them to be quite pricey but they always do a great job. I know it is Manhattan but even for Manhattan they are a little (lot) high.

One star too many on this review, wish I could give zero. Took a work dress in to get the hem let out. Should have been very easy they didn't even have to measure me. I dry cleaned it ONE TIME and the entire hem came out at the bottom, they did such a crap job. I took it back in, they blamed the hem coming out on the drycleaning and wouldn't fix it unless they charged me in full again. Unbelievable. The worst customer service I have ever had at a drycleaner. And the worst alterations. Everything that is drycleaned has a hem, how is that an excuse?! read more

Love these guys. Super friendly, always on time, their process is on site, they deliver to my building. Honestly so great. If anything, the prices can be a bit steep - maybe do a customer loyalty option? Esp for dress shirts - would love to see a volume discount or something. read more

I brought a dress in that didn't have any stains just needed to be washed. Service was expensive and in the end my dress still smelled dirty. Feels like they just took my money and didn't do anything. read more

I would give a zero star if there was an option. The women with fake eye color (weird color contact lens) who is running the place is so rude. Her attitude alone deserves a shutdown of this place. She demanded for cash upfront for a service that she didn't even complete and when I came to pick up, half of my laundry clothes were damaged (to which of course she refused a refund). It looks like her terrible attitude has been mentioned here by many other reviewers so I won't go further on that. This place completely lacks business ethics and their price is a rip off too. There are hundreds of laundry/cleaners in Manhattan that do decent job. Stay away from this place and don't waste your money. read more

I used to go here simply for the convenience factor, as it's a couple of blocks from my apartment, but never again. The work itself is good, no complaints there. But I'm frustrated by the constant attempts to upsell services and the occasional hostile attitude of the guy who waits the front desk have really put me off - ive usually had a rough enough day at work that I shouldn't have to put up with attitude from the cleaners - on multiple occasions he's told me to throw things out that have light stains on them...ridiculous! Do yourself a favor and go to London Bright on 33rd, they do pickup and delivery to many buildings in this area anyway and are polite and competent. read more

I live next door and really wanted to like this place... It's so close/convenient. After ruining three of my shirts I dropped off at the same time by doing an awful hem job and cutting way too short (despite measuring me) and them doing an very mediocre dry cleaning job I now actively walk an extra 15 minutes to go to a better dry cleaners (London Bright Cleaners). read more

Don't go here unless you want to be ripped off for tailoring work. Price to hem a shower curtain is $20! I got done for $10 down the street. He changed the price because he thought I was rich - one guy quoted me $12.50 at this store but then the sleezy tailor changed to $20 after whispering to the attendant. Just wrong. read more

My go-to, always dependable dry cleaners. Fair prices, fast turn-around and no-nonsense but nice employees!

Dropped a piece of greasy pizza on a nude silk dress...took it to Digital- like it never happened!!! Amazing. Good price and super friendly also. read more

This place is amazing. My wife and I were on a three week snowboarding trip and had a crazy amount of dirty laundry. We showed up around 10am and dropped off 20lbs of misc clothes and just picked everything up perfectly folded at 5:15pm same day for $26. This was at least three loads of laundry so we are talking numerous hours of our lives saved. I just wish we had a similar service in Austin. read more

Brought in a white tie because there was a very noticeable crease in it. They informed me that they'd have to steam clean it first due to some really minor stains (fine, I'll tolerate the upsell). The next day, I swing by and the tie is clean, but the crease is still there! They offered to redo it, but I needed it that night. And $6.25 to dry clean a tie? No thanks! read more

Staying at a hotel nearby and needed to get some laundry done on a Saturday. They aren't open on Sunday, so I needed same-day. Wasn't a problem. They did a good job on wash-and-fold and delivered to the hotel for no additional charge. Would definitely use again. read more

Expensive? Yes. But they can do same day cleaning. I'm not aware of anywhere that does that in the area. Mr. Kim, the tailor, did an amazing alteration in a suit for me too. read more