He explains whats wrong with the bike if its worth fixing and then does repair for reasonable…read moreprice. great service

I took my bike to get repaired. It cost $100…read more The owner insulted me by saying my $500 bike wasn't worth repairing. He wanted me to buy a new bike from him. Not with that condescending attitude! You don't make rude comments to a potential repeat new customer and think they're going to return for more snide comments. Establishments with a poor attitude like this indicates a lack of bike repair competition in the area. I'd NEVER come back here. I still have my bike he told me to get rid of. Not recommended.

I had some major surgeries recently and so looking forward to getting on a bicycle again! Recently…read morewent to the store for the first time and Ian and Steve both helped me that day! Of course I had a lot of questions and some decisions to make to ensure I was making the right purchase. Thank you so much Steve and Goodspeed Cycles! You both were extremely knowledgeable and went out of your way and above and beyond to make this happen for me. I will be picking up my cycle in the next few weeks! This is wonderful and family-owned business and all the employees definitely take pride was my observation. Please know that sometimes there might a small wait while they are assisting other customers. It is definitely worth that wait so they can then provide you with the best experience with your purchase and they will certainly take the time to make sure you are making the best choice for your cycling needs! I hope to be able to make some of the weekly group neighborhood rides they do. Check out their website or call for more info!

The folks at this store were great, I'm a disabled Veteran and Annet and Steve were fantastic. This…read morestore also does great work in the community I wish I could give it six stars.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

I had such a great experience when I came into top fitness the employees were very friendly and so…read morehelpful! I was looking for the perfect treadmill and left out with just that.

This is the most incompetent group of employees that I have dealt with yet!!!! The worst is the…read moremanager! Ordered over $10k of workout equipment on 1/24 and STILL have yet to receive it. TWO MONTHS LATER!!!! not a stocking issue either. BUYER BEWARE!!!!

Stopped by and they fixed the gear sticking problem for $20 in 20 min! Very easy to work with them.read more

Went here 05/26 later in the day to get a loose break fixed and a clicking in my chain. Paid $35…read moreand less than 2 miles later my break completely went out on a downhill where I almost crashed. I'm not sure what they did to my bike but it was worse off. Better to go to another shop.

Took my bike to get tires and fix a transmission leak they took very long time, they forgot to out…read moretwo screws on my exhaust run my clutch cable along side the exhaust so of course it melted and don't want to take it back to them because afraid they'll mess something up or take another 3 months to get it back

So much more convenient than loading the bike into the car and dropping it off at the bike store…read more Chris came right to my garage, explained the issue, fixed my son's tire, all while being super friendly. Will definitely call again anytime I need a repair.

Super awesome deal. Fixed my bike and knew everything about it. Really nice intelligent man and…read moredid great service and a great price. Super highly recommended.