Wonderful customer service and efficient bicycle delivery. In and out within sixty minutes for a new purchase after a ride about the neighborhood. Cheers! read more

This place is close, but the first time they charged me without letting me know $5 to put a bell on my bike that is manual(pitched at store) ...that I could've done myself and the second time I was left outside and didn't take care of me, when they said they'd be out... So to me, it's not very neighbor friendly. This was shop the owner. bye read more

Small Shop Cycles & Service - Exterior photo - Bike Repair/Maintenance Near Me - Chicago, Illinois

So nice to have a repair shop minutes away. I fell in love with Gourd, the orange tabby who looks similar to my G. Love doing business with warm, friendly personable Chris who answered my questions, kept me in the loop on the progress of my bike and gave me a more then fair bill. Took the bike out after a complete tuneup and new seat. WOW!!! I wish the summer extended beyond October. I'm in love with this bike all over again and waiting for a warm day for more riding. Gracias Chris!! read more

Good service. Quick service. Nice friendly people. Good products. Reasonable price. friendly police. Beautiful cats.

I took my Aventon e-bike there for a standard bike tune up. First thing I love is how they open the door with that pulley/rope when they see me struggling to get my bike thru. Then he puts my bike up on the stand to look at it ( I figured I was just going to drop it off) and we talked thru options for a good while, asking questions about different parts and expectations. My bike was ready when promised and at the low end of the estimated repair. TOP NoTCH service, right here in Bronzeville. read more

Small Shop Cycles & Service - "Sunship" - Bike Repair/Maintenance Near Me - Chicago, Illinois

Hablan Espanol! Very nice staff , very helpful. Reasonable prices. They have everything you need. Glad I found this place I will keep coming back. read more

Thorough, educated, and they have dogs! What more could you ask for? My bike is over 20yrs old. I hadn't ridden it in 2yrs. I've been told it's a good quality bike but wasn't sure if it was done. I took it in, they gave it a tune-up and all the fixings. They got her right again for under $200. I also love that they are near Hyde Park, the Southside definitely needs strong businesses like this. read more

Chris and the guys here are great. The prices for repairs are unbeatable and the service is top notch. Every time I come in, I'm in and out or I can drop off and they text or email when repair is complete. There are many digital payment options that make things very convenient as well. Best bike shop I've even been to. read more

Small Shop Cycles & Service - Bike Repair/Maintenance Near Me - Chicago, Illinois

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If you live on the South Side and take your bike anywhere else for service, or start your shopping for a new bike or bike accessories at another spot, you are doing it wrong. This is a retail shop with the ethic of a cooperative. Chris and his guys want your bike to work well without breaking the bank. If you bemoan the death of small businesses run by ethical people with actual community interest but go to Target to get your kid a bike or drive 10 miles north to get your gears adjusted, you have only yourself to blame. Go to Small Shop. I've lived on the South Side most of my life and feel like I was waiting for this store to open since I was a kid. read more

Man, I thought they got me but it was me and Small Shop took care of me. I needed a repair agter a repair and thpught they broke my bike to get more work. I found put the extra work was a common part that fails after as much riding as I do. So I apologize for my initial frustration and am thankful that the small shop team got me back on my bike. Thanks Small Shop read more

While I live on the north side a serious cyclist was visiting from out of town and rode the Lake Front Trail down toward Hyde Park. After a couple of blown tires, he ended up at Small Shop where the diagnosed a glass shard as the source of his problem. On his way home, his chain broke and damaged his derailleur. Yes, not a good day. The next morning after calling a number of shops on the north side, he called the Small Shop, and they indicated they could help him out. I drove him down to the Small Shop, so he could ride back, and spent some time there. What a neat place, with the full range , from a few pink children's bikes through more sophisticated single speed and multi gear models. The folks in the shop made me feel very comfortable watching a couple of cycling movies running on the TV, while I waited to make sure my friends bike was ok to ride. The customer service was great, and as I indicated they were able to repair a bike that others we called could not. Although not a cyclist, I'd have no reservation recommending riders to visit the Small Shop for their cycling needs. read more

Thought I was going to have to replace my tire but after tearing it with a different air pump, found nothing was wrong. I appreciated that they aren't just looking to make a sell!! I'll recommend to anyone. read more

Chris does great work at very reasonable prices. I bike commute all winter, so I need solid equipment that I won't be too sad to eventually lose to the road salt. I really appreciate that I can trust Chris' recommendations and don't have to worry about upselling. Right now demand is really high and there is a long delay for repairs. Even so, Chris was happy to help me out with the parts and tools so I could do my wheel replacement myself. read more

To me, good old fashioned customer service is a thing of the past...a warm welcome, a friendly smile, a handshake, and a "thank you for your business". Ask yourself, when is the last time someone really appreciated your business? Simply the best customer service I've had the pleasure to have and more than fair pricing...this is what to expect when you bring your bike here. For now i live in the area, but if i were to move to Elgin, I'd still bring my bike here. Chris has truly earned my business! read more

Great community bike shop! Chris is very helpful and works with community youth as well! I've never received anything other that superb friendly, honest, fair service! They not only fix bikes but have a decent selection of bike to purchase. Really appreciate this type of business in the neighborhood and would like to see more owners like this! read more

Chris is amazing! I brought my bike in today thinking it needed an entire tune up (hadn't rode the thing in years), Chris told me it only needed a "quick fix." His honesty was refreshing, because I was definetly prepared to get the all out tune up. He has a pretty big selection for a "small shop", and he's super knowledgeable! read more

Friendly when I called and friendly when I was served, the Small Shop Cycles & Service was efficient and had what we needed. We purchased training wheels, which they installed, and they checked aIr pressure without our having to ask. Love small businesses. read more

Everyone here is knowledgeable and helpful. We have all our bikes repaired here & even bought a Hybrid last summer for a decent price. Great local option for your bike needs! read more

Quick and efficient. It didn't take as much time as I thought. Though the location was a bit hidden. Spent a fair price for wheel/rim truing and a pair of inner tire tube replacements. read more

So nice to have a bike shop in the neighborhood! I got a flat and whole in my tire. Because it's so close I could walk my bike to the shop! I showed up 10 min early and the owner, Chris, took us in before opening! He has a nice selection of bikes and very reasonable pricing for tune-ups and common repairs! Look no further cause a bike shop is near! read more

Small Shop Cycles & Service - So nice to have a bike shop in the neighborhood! I got a flat and whole in my tire. Because it's so close I could walk my bike to the shop! - Bike Repair/Maintenance Near Me - Chicago, Illinois

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Fantastic spot - won't be going anywhere else! I came late on a Saturday thinking I needed a tune-up, just needed a quick cleaning apparently and a new chain... And he did it right there on the spot, right before a long holiday weekend. So thankful! Love the fact that kids were there learning and absorbing. Thank you for joining the neighborhood - much appreciated!! read more

I caught a flat as I was riding. They were able to safely get my bike in, fixed, and me back on the rode safely by appointment. Great service and I never had to wonder, as they were in constant contact via email. read more

Small Shop has a big heart. I've been meaning to write this review for a while. I've worked at a bike shop myself for several years, but after the owner shuttered it, I realized I needed to find a reliable place to get the few things done I couldn't handle on my own. Knowing how so many shops in the city are, customer-service wise, I wasn't really looking forward to being on the other side of the counter. Thankfully Chris is basically the nicest guy on the planet. He was incredibly welcoming, full of smiles, more or less exactly what you'd like when you're in a state of semi-crisis. Keep in mind, I have an overly complex commuter by any measure, with weird electrics, no chain or external gears, hydraulic brakes...the list of oddities goes on. Chris wasn't phased in the least. Even after an especially mucky winter of daily commuting, Chris not only handled my bizarre bike with aplomb, he did it at an exceptionally fair price--and quickly, too. Best of all, for minor tunes that can be done in just a few minutes, Chris will often do the work on the spot. It should come as no surprise that when my roadie needed a tweak, (and my roommate's three bikes) Chris got his hands on all of 'em. Small Shop is THE bike shop for your South Side bike-repair needs; and where customer service is concerned, it's possibly the best shop in the city. read more

Went there to get a bike and although ended up not buying one, I am very impressed by the way they were willing to help. Their prices sounded reasonable too. read more

Great local small business! Wonderful service and affordable. Chris is so helpful and often does quick repairs while you wait.

Chris is a good guy. I was a regular at BBW when he was there. Same cool guy, just a different spot. Quality work at fair prices is what they offer. Check him out, you won't be disappointed. read more

Couldn't have been more impressed. Chris changed my tire and tube in about 6 minutes, then proceeded to apply a 10 percent discount before I could even ask for it. The shop was clean and friendly. Definitely a terrific new addition to the Bronzeville community. read more

I found this shop on a google search. I just needed some air in my bike tires, however the team was courteous and very helpful. I can't wait to return back and patronize this business. read more

Small Shop is so great! Everybody who works there, especially the owner, is really friendly and helpful, and the prices are very reasonable. I do a lot of my own repair but am not an expert, and they've often given me advice and tips in addition to selling me the parts and tools I need. Recently I went in with a question about my cassette, and they replaced it on the spot in under 15 minutes for $15. So great! Love this place. read more

I just moved to Chicago and I had a tire blow out. I'm so happy I found this shop and Chris was terrific. He suggested the fix and a day later he texted that the work was done. Fair, honest and fairly priced. This will be my go to place going forward. read more

This place has everything you could ask for in a bicycle shop. The staff are informed and friendly and get help get your bike tuned that same day. My husband bought a bike here and Chris, the owner, personally helped us install a bike hitch to our car as well as other accessories we bought for the bike. Couldn't recommend more! read more

My partner emailed Chris (the shop owner) inquiring about used bikes and Chris texted back options within a day. We came in to look at the bikes a week later and Chris greeted us at the door while we were looking at the used bikes outside. He's clearly very personable and also knows about bikes. He spent 30 minutes walking us through a few options that he thought could work for us. He also took the time to explain what was different about the bikes and when we had questions he clarified with a genuine upbeat attitude. We saw people coming through with questions and Chris worked with everyone addressing questions on the spot and making adjustments on bikes in the moment. When I couldn't find what I was looking for he gave me honest suggestions about where he thought I should go. His customer service alone made us want to buy a bike from the shop. He's clearly an asset to the biking community. I plan to take all of my biking needs to Chris. read more

We walked in. They did a great job at a very reasonable price. I strongly recommend. They were knowledgeable and helpful. If you need your bike fixed in Chicago, go here. read more

This would be my go to place if it weren't so far from me, I punctured my back tire on the way to the farmers market. He saw my standing outside and let me in before they even opened. It was $17 to change the tube...very reasonable. He also pointed out some things going on with my bike that I should address in the near future, but was very low key and never pressured my into getting more work done. I really got the sense he was trying to keep it as affordable as possible. They also have a small, but really great selection of bikes and accessories. Beautiful high quality, comfy helmets, durable backpacks, and beautiful bikes! read more

My wife and I bought new bikes here this weekend and they're working out wonderfully. Very solid and comfortable. Chris adjusted everything and customized my wife's bike with new handlebars. Thanks! read more