Not a huge selection. But the place is neat and organized. Friendly and informed service. Will…read moredefinitely return.

Great bait shop. This guy knows his fishing equipment... It's because of him I caught a 312lb (Give…read moreor take 5lbs) Blue cat at Perry. Caught him on some cheeese...

We had a decent experience here a few months ago. We decided to purchase a shotgun for home…read moresecurity and the young man who helped us was friendly and knowledgeable. They have a good selection here. We plan to purchase a hand gun in the near future. I believe their prices are quite reasonable.

I bought my son a Nike backpack the night before school started, along with 2 pairs of Adidas…read moreshoes. The seam ripped on the backpack, week 2. They wouldn't return it, citing that they couldn't resell it. What in THE world? They then said it couldn't be proven that the rip wasn't from natural causes. It was like dumb and dumber at Customer Service. I went across the street to Dick's and purchased a new backpack. I will NOT be back.

Not only did this place stop selling guns and ammo, I went there to buy softball equipment. I went…read moreto look and nothing, I finally got a employee and they showed me and I kid you not. THREE PAIRS OF SOFTBALL PANTS. And surrounding them was hundreds of baseball pants. The employee even said that there is not that many, belts all men's. It's a little sexiest if you ask me, and my whole family agrees. Besides that employees are always nice people and helpful but this place has turned terrible..

Dicks has a large selection of nice merchandise. Like most retailers, they have cut back on…read morestaffing, so finding assistance is a problem when your looking for items like shoes.

It's all about customer service. Jill, the CS manager at the Lawrence store went out of her way to…read morebe helpful, friendly, and informative about upcoming sales, current store bargains etc. She then gave me an additional 20% discount on my already sale priced items which all totaled saved me $100! She clearly loved being able to make my day and I left there happy not just because I saved so much, but because Jill made me feel so welcomed and important.

Well, let me first say that I'm not a sporting type person. When I was a kid I used to play…read moreintramural basketball that's probably the closest I've ever come to being an athlete. Through the years I used to watch NBA championships and NFL Super Bowls that's it. The road the teams took to get there, I never really followed those roads I just always tune in for the finale's. That being said, the Kansas City chiefs won their third championship yesterday and I was very proud of them because I know how hard they worked for that. Due to this I wanted to purchase a jersey to commemorate their accomplishment. I looked online to see if there was a Dick's Sporting Goods near me and to my surprise it was one very close. So I came to this location 30 minutes after they opened for the day. I have never shopped at a Dick's Sporting Goods store before, so everything that I seen was new and fresh to my eyes. As I enter the store they had a huge sign stating that there was no discrimination allowed in the store and that everyone is welcome. I know that this sign clearly catered to the LGBTQ community and not necessarily to someone like me. I walked further in and immediately I saw the rows and rows of chief memorabilia and gear laid out for customers to pick and choose to their hearts content what they wanted to parade on their bodies or in their cars. As I went through row after row, I kept seeing the sizes of S, M, L, and XL. There were no plus sizes of any kind. Now of course it would be a Health nuts utopia to actually believe that every fan of the Kansas City chiefs was an extra large sized person or smaller. But if any of you have ever been to a game and looked at those people in those stands the majority of the people up there are from the flabby family to which I am a member. So as I rummaged through all of these shirts, hoodies and jackets and saw nothing that I could wear , I became more angry at the sign that I saw as I entered the store. How can you say that you don't discriminate when you know there are people of plus size that are Chiefs fans and you don't have anything to accommodate them. But I decided that I was shopping for my love of the team, not my love of the store. So as I wandered to the front of the store, I saw a table of chief gear and found a beautiful authentic Chiefs Tumblr and decided to purchase that. When I came to the register the lady actually had the audacity to ask me if I found everything that I wanted. I bluntly said, "no, because you have nothing here that accommodates people of my size. I guess fat people can't be fans" I must admit that she was quick to apologize, quick to assure me that more shipments would be coming in and to call before I come and they would surely try to hold a jersey for me so that I could purchase one. She did make an attempt to correct the situation as best she could and although I thanked her for being nice and I can appreciate the apology, in my mind it wouldn't even be necessary if they had thought of people like me in the first place. Her actions to try to correct it is sort of an afterthought of the company. I can't blame her for doing her job but I can blame the actual company for not making sure that they ordered sizes to accommodate all fans of the Chiefs. And the reason I know that they could've done this is that when I left dicks sporting good, I came home went online to fanatic.com and found a championship jersey in my size and placed my order. Brick and mortar stores need to really stop and think about why they are losing customers at an alarming rate. It's all about the customers and being sure that you have the supply and demand to meet the customers need. When you don't care enough to meet the needs of the customers, the customer will take their need to someone who can, which is what I did. So I guess when it gets down to it if you are thin, petite and athletic , This is the store for you. They will have everything to meet your desires. But if you're a person that carries on just a little extra weight, you might want to take your business somewhere else

On Saturday, April 4, I wanted to purchase a pair of jeans. I found the pair that I wanted to…read morepurchase. Ironically, there were two price signs for the same jeans. One sign had the jeans listed at $64.99 and the other sign had the same jeans listed at $54.99, with no differences in the signs except the price. When I asked at the customer service desk which price I would receive, the employee rang up the jeans at the $64 pair. I showed him the photo of the tags next to each other. His comment was that the jeans might be different since one pair was lighter. I enlarged the screen to help him see that the jeans under that $54 sign were a different model. He contacted his supervisor who also commented that it was an error and someone had not removed the sign. She also commented that she was going back to remove the $54.00 sign. They did not offer to sell me the jeans at the lower cost, (so much for their price match, huh). Instead, they were very solid in not selling the jeans at the reduced cost. What I did not disclose to them was I had two t-shirts at $23 each, plus another item for $120.00, and a pair of shoes for $80.00 that was also an intention to purchase. Essentially, because they were adamant about not reducing the jeans to $10 each for a $20 reduction of my cost, they lost a $330 sale, and a desire for me to never shop in their store again.

The staff here (service) are beyond rude at times. If you return something with no receipt for…read morestore credit you only get about 50% of the price back - so weird and unfair. From reading other reviews though it seems poor management is to blame and probably lack of customer service training for staff. Many people have wirtten that it is a horrible store to work in (see google reviews). In any case we will no longer shop in a store that does not do returns that refund the total purchase price (the only store I know that does this is Harbor Freight with their "restocking" fee). They do have a decent selection, this being small town Manhattan KS. Value is ok. I also felt they treated us differently because we do not look like your average midwestern Kansas red neck type people.